Reviews 4.5
391 total
David Yanez
1 reviews US
MY MORTGAGE SPECIALIST CHRIS LEE GUIDED…
MY MORTGAGE SPECIALIST CHRIS LEE GUIDED ME THRU THE REVERSE MORTGAGE EXPLAINED EVERYTHING I NEEDED TO KNOW AND MADE SURE I UNDERSTOOD EVERYTHING BEFORE I SIGNED ANYTHING I DONT THINK I WOULD HAVE DID IT IF IT WASNT FOR HIM THANKS CHRIS
Date of experience: March 18, 2019
Hi David, Thanks for the great feedback. Education is one of the most important steps in getting a reverse mortgage so we make sure to explain everything along the way. We love helping clients make the right decision for each individual situation. We wish you the best going forward. -GoodLife Home Loans
Mary jane Stewart
1 reviews US
Dawn was great to work with
Dawn was great to work with
Date of experience: April 02, 2019
Mary Jane, Dawn Bestafka appreciates you and so do we. We are so lucky to have met you and are grateful that you'll be our customer for life. You are super special.
Guy Nichols
1 reviews US
Excellent
Thorough, professional, knowledgeable, proactive, providing excellent customer service with grace and compassion. It was a pleasure working together with the account manager. Everything went very smoothly.
Date of experience: April 10, 2019
Hi Guy, Thank you for sharing this feedback on your experience with Dawn Bestafka and GoodLife Home Loans. We take great pride in helping our clients successfully navigate the reverse mortgage process and love hearing we've accomplished our goal with comments like this. -GoodLife Home Loans
Lee and Rita Johnson
1 reviews US
Way past a 5 star company & representatives
Company and all representatives are wonderful & so helpful. No one makes you make any decisions in a speedy way and constantly ask if you understand or have any questions. Process was quick (within 3 business weeks) and easy especially for us senior citizens. We have to give a shout out to "Chris Lee" our representative who always kept us informed every step of the way either by phone or email. So kind & we were so bless to have him. We like the process of never feeling pushed into any decisions and could take as long as we needed to before making a final decision.
Date of experience: April 17, 2019
Hi Lee and Rita, Thank you for leaving a review of your experience with GoodLife. We make an extra effort to keep our customers informed during the entire process so they feel like they are always educated and in charge of every decision. -GoodLife Home Loans
Ray &Rita R.
1 reviews US
We did it so can YOU!
We've never had such a professional, knowledgeable encounter with a financial institution ( or any business come to think of it) as we did with Dawn at GoodLife Home Loans. From the minute we spoke she educated us and had the patience for our multitude of questions..... Always available to take our calls or return them within minutes... The speed of the entire process was phenomenal!!! Dawn orchestrated the whole process and guided us through it with ease. We highly recommend this company and sincerely thank and recommend Dawn B.to anyone thinking of a reverse mortgage.We've entered the "Good Life" it will change how we move forward in our golden years...... Many Thanks, Ray & Rita R.
Date of experience: April 26, 2019
Hi Ray and Rita, We are so honored to hear your experience with GoodLife is one of the best you have ever had with a financial institution. Learning about Reverse Mortgages and eventually deciding it is right for you and going through the process can involve a lot of questions. We love educating our clients and then helping them move forward when they ready. We wish you the best during your retirement. -GoodLife Home Loans
Nathaniel Drayton
1 reviews US
Dawn Bestafka,Dawn Bestafka,Dawn…
Dawn Bestafka,Dawn Bestafka,Dawn Bestafka,Dawn Bestafka,she was great! The moment she got involved with my application, after having difficulty with another lender, her professionalism and totally honest approach smoothed everything out. It turned a disastrous situation,caused by deceptive practices of the other lender, into one in which I highly recommend GoodLife and more particularly DAWN BESTAFKA!
Date of experience: May 04, 2019
Hi Nathaniel, We love to hear feedback like this about our Loan Officers (whom we think are the best in the business). Glad to hear Dawn was able to turn a bad experience with another lender into one that you would highly recommend to others. -GoodLife Home Loans
John Davey
1 reviews US
Enjoyed working with Chris it was a…
Enjoyed working with Chris it was a simple easy process
Date of experience: May 08, 2019
Hi John, Thanks for sharing your experience with Chris. We work hard to make sure every client has all their questions answered and that the process of getting a reverse mortgage is fast, simple, and enjoyable. -GoodLife Home Loans
Michael Thielen
1 reviews US
Joshua Wilson was competent…
Joshua Wilson was competent compassionate knowledgeable and a pleasure to work with during the process of securing a reverse mortgage. I would recommend him to anyone. Thanks
Date of experience: May 11, 2019
Hi Michael, Thanks for taking the time to leave a review. We are proud to provide this type of customer first service to all of our clients. -GoodLife Home Loans
Howard Gardner
1 reviews US
Dawn B could not have been better to…
Dawn B could not have been better to work with. She kept us informed all the way and was very knowledgeable. Every step of the way was made easier by Dawn and Goodlife Loans.
Date of experience: May 16, 2019
Hi Howard, Thanks for the feedback. We are very pleased that getting a reverse mortgage with us went so well. That is our goal with every borrower we help through the process. -GoodLife Home Loans
Priscilla Thomas
1 reviews US
Outstanding experience
We decided to search around for a reverse mortgage, so I started making calls to different mortgage lenders. One of the calls were to good life home loans and Chris Lee answered my call. He then started talking and explaining how reverse mortgage works. He captured my attention & I continued to listen. He took us through the reverse mortgage process step by step so that my wife & I fully understood what we were getting into. He treated us with the up most respect from beginning to end. GOOD life home loans should be proud to have someone like Chris Lee representing there company..he did a remarkable job for us.
Date of experience: May 22, 2019
Hi Charles (and Priscilla), Thanks for sharing your experience with Chris and GoodLife. We believe education is a very important part of the process when deciding to move forward with a reverse mortgage. We are glad you decided to work with us after speaking with other lenders since that shows the type of customer service we are proud of delivering to all our clients. -GoodLife Home Loans
Mark Litman
1 reviews US
Great experience
Great experience. Very professional and efficient. Dave Schulte worked very hard and delivered everything he said he would.
Date of experience: May 24, 2019
Hi Mark, Thank you for leaving a review. We are very grateful you took the time to share the type of experience you had with GoodLife. We strive to make sure every client gets this type of service. -GoodLife Home Loans
Patricia Hansen
1 reviews US
Outstanding Service
I have worked with many mortgage and financial companies over my life, and I must say that this was the most honest, enjoyable process ever. Chris Lee is an outstanding person and advisor. His care and personal attention was incomparable. He was with me every step of the way -- answering all my questions, explaining things in detail, understanding of my concerns and issue. And always, very accessible. I would recommend him highly, and GoodLife as a fantastic company to work with. My reverse mortgage was official today!
Date of experience: May 30, 2019
Hi Patricia, Thank you for sharing your experience with GoodLife Home Loans and Chris Lee. We take great pride in providing the type of service you described. It is our pleasure to help seniors understand how a reverse mortgage works and then to help secure the best option for clients where it best fits their situation. -GoodLife Home Loans
N Williams
1 reviews US
Dawn Bestafka was awesome --she stayed…
Dawn Bestafka was awesome --she stayed in contact, explained things in terms I understood, and kept things moving so that everything was accomplished in a very timely manner. I couldn't ask for a better loan officer and I would definitely recommend her.
Date of experience: May 31, 2019
Hi, Thank you for sharing your interaction with GoodLife and Dawn Bestafka. We always make it a priority to be easy to contact and to move your loan forward quickly. We are very happy to hear your experience was a positive one. -GoodLife Home Loans
Barbara Fowler
1 reviews US
Dawn Bestafka was our loan officer
Dawn Bestafka was our loan officer. Dawn is very good at what she does. The first impression i had of Dawn was that she new her stuff! She explained everything in detail through the whole process. Dawn is awesome, she did a excellent job and i would recommend her to anyone. Thank you for everything. Great experience!
Date of experience: June 14, 2019
Hi Barbara, Thanks for sharing your experience with Dawn and GoodLife Home Loans. Happy to hear getting a reverse mortgage with us is something you would recommend to anyone. -GoodLife Home Loans
Sara Coplin
1 reviews US
I worked with Chris Lee
I worked with Chris Lee, and could not have found a better person. He answered my many questions, even when I asked them three or four times. The time difference was a little hard, so a lot of return call was made. Chris is the type of person who you wished were you, next door neighbor,
Date of experience: June 15, 2019
Hi Sara, Thanks for the feedback. Education and answering questions is a very important part of getting a reverse mortgage, so we make sure to spend as much time on that as needed. We are located in California but work hard to make any time differences as small an issue as possible. -GoodLife Home Loans
Ed Dingman
1 reviews US
Fantastic experience!
Dave Schulte was our advisor for our reverse mortgage. The experience we had was fantastic. Everything was explained and went smoothly. We were traveling in our RV for a 30 day trip. We live in California and Dave arranged for the final signing in Utah at our RV site. Thank you Dave. Ed & Virginia Dingman
Date of experience: June 20, 2019
Hi Ed and Virginia, Thanks for providing feedback. We try to be as flexible as possible and do everything we can to meet the special requirements of our customers. Great to hear your signing could be arranged even though it was in another state. -GoodLife Home Loans
Judi Bratten
1 reviews US
Reverse mortgage
The entire process was seamless. Dave Schulte was always available and ready to answer any questions. Dave constantly kept me apprised of the status and what to expect next. He followed up after each step. It went through rapidly due to his professional oversight. Thanks Dave!
Date of experience: June 24, 2019
Hi Judi, Thanks for your feedback. We make sure to answer any questions along the way to getting a reverse mortgage. It is our goal to provide the best education to our clients in the industry so they have a smooth experience like yours. -GoodLife Home Loans
Lloyd Veitch
1 reviews US
Chris Lee was very helpful
Chris Lee was very helpful when it came to explaining step by step procedures when it came to the reverse mortgage. He answered all my questions quickly and efficiently.
Date of experience: June 24, 2019
Hi Lloyd, Thank you for leaving a review. We work hard to make sure people know every step to getting a reverse mortgage and answering all questions that come up along the way. -GoodLife Home Loans
Rick Paap
1 reviews US
Chris Lee is a real pro!!!
Chris Lee is a real pro. He made this whole experience easy!!! He made himself available at all times if I had any questions, walked me through everything.
Date of experience: June 26, 2019
Hi Rick, Thanks for leaving this review. We work hard to make sure every borrower has a great experience like the one you described. -GoodLife Home Loans
Aurora Cosme
1 reviews US
Dave Schulte made the process really…
Dave Schulte made the process really smooth. My loan funded in three weeks, I think unheard of in the reverse mortgage world. Would definitely recommend to anyone I know thinking of getting a HECM loan.
Date of experience: July 03, 2019
Hi Aurora, Thanks for leaving a review for us. We are very proud of our commitment to making the reverse mortgage process as smooth and fast as possible. It can typically take months to go from start to funding with a reverse mortgage, but you can see we're able to move faster than that. -GoodLife Home Loans
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About
GoodLife Home Loans is here to help answer any questions that you have regarding reverse mortgages. From your first phone call to us, through the education stage, during the application phase and all the way through funding, we will guide you through every step of the process. Our promise is to make sure that a reverse mortgage is the right loan, for the right person, at the right time, for the right reason. Nobody wants to outlive their money and a reverse mortgage can help make things easier for senior homeowners who wish to retire with The GoodLife in Retirement!
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