Reviews 3.8
368 total
Roque
1 reviews US
Not happy
Not happy with my orders. Rings are not worth their value when appraised.
Date of experience: August 19, 2021
Hi Roque, we are so sorry to hear you had a less than stellar experience. We will certainly look into this issue as we take customer feedback extremely seriously. Please feel free to email [email protected] with additional details on your experience so we can rectify the situation for you.
dayna cannistraci
1 reviews US
Nothing was the way it was explained…
Nothing was the way it was explained and of its not what you want it's a 35 percent restocking fee
Date of experience: August 19, 2021
Hi Dayna, we are so sorry to hear you had a less than stellar experience. Please feel free to email [email protected] with additional details on your experience so we can rectify the situation for you.
Austin Sykes
1 reviews US
Great customer service
Great customer service, and the ring turned out amazing!
Date of experience: August 19, 2021
A. Johnson
1 reviews US
Lab grown diamond I purchased appraised…
Lab grown diamond I purchased appraised at a value tremendously lower (80% lower) than the original purchase price. Extremely disappointing considering rings are symbolic to tears of happiness and the value should grow or at least sustain. My engagement was canceled now I’m stuck with a worthless ring and a $4000.00 bill I have to pay! Gage refused refunding me or buying the ring back! I am now a dissatisfied customer. Thanks for nothing Gage!
Date of experience: August 19, 2021
Pablo Reyes
1 reviews US
Appreciated
this company gave me opportunity to repair my credit
Date of experience: August 19, 2021
Matthew Bennett
1 reviews US
Brilliant service gorgeous rings
Brilliant service gorgeous rings
Date of experience: August 19, 2021
Shawn
1 reviews US
Price is way
Price is way, way to much for what you get!!!
Date of experience: August 19, 2021
Michael
1 reviews US
Great quality
Very nice experience.
Date of experience: August 19, 2021
Hi Michael, we are so glad you enjoyed your experience! Please let us know what we can improve upon.
Nancy delgado
1 reviews US
Great service
Great service. Absolutely loved the way my purchase was packaged. I was very impressed, fancy.
Date of experience: August 19, 2021
william Lindemer
1 reviews US
I'm so glad I took my friends…
I'm so glad I took my friends suggestion to get my engagement ring from Gage. The quality of the ring surpasses the price. The service is excellent and financing so easy I barely know I'm paying for the ring. I will definitely be purchasing wedding bands from Gage as well. My fiancee will not take the ring off, she loves it.
Date of experience: August 19, 2021
Ryan C.
1 reviews US
Excellent service & selection
I've made a few purchases (watch, bracelet, and anklet) from Gage Diamonds over the years, and have always had a pleasurable shopping experience. The staff is well versed in the latest trends and do a very good job at offering recommendations. My wife has been quite happy with the gifts/presents I've given over the years (purchased from this store). The financing rates are very good, and the approval process was swift. Will be reaching out in the coming months for some key milestone gifts (graduation, and 20th wedding anniversary).
Date of experience: August 19, 2021
Claire Cowan
1 reviews US
I LOVE Gage Diamonds!
I LOVE Gage Diamonds. I will be a customer for life. They have phenomenal customer service, great shipping times, and the best financing terms out there. Not to mention the product quality is top tier! Highly recommend.
Date of experience: August 19, 2021
Travis Burton
1 reviews US
Two thumbs up
All around great company
Date of experience: August 19, 2021
Sean Cunningham
1 reviews US
When it comes to the diamond..
When it comes to the diamond that is going to be displayed for the world to see. I am so glad I chose Gage Diamonds. I ordered both the engagement and wedding band. The staff is amazing. They ensured that the ring was perfect for our special day. I will always pick Gage Diamonds as my go to jewelry store.
Date of experience: August 19, 2021
James Jenkins
1 reviews US
Very professional and knowledgeable
Very professional and knowledgeable
Date of experience: August 19, 2021
Carlissa Robinson
1 reviews US
Quality jewelry
Quality jewelry. Tried another company and I was truly disappointed. I got my parents watches and I bought my first chain from gage. Absolutely love everything.
Date of experience: August 19, 2021
Rachel F.
1 reviews US
Engagement ring repair/new diamond
I lost my diamond to my engagement ring and broke a prong. Local jewelers wanted to charge 12k to replace. Gage Diamonds did an amazing job repairing MY ring and replacing the diamond for half the cost. Shipping was smooth and had zero issues. The turn around time was only a week! I would def recommend Gage Diamonds!
Date of experience: August 19, 2021
Shawn Wells
1 reviews US
Professional
Professional, fast and easy!!
Date of experience: August 19, 2021
Mohan
1 reviews US
Everything went perfect from day one
Everything went perfect from day one. Thanks to Mary and Madeline.
Date of experience: August 19, 2021
Lakiesha Simmons
1 reviews US
Horrible shipping time
My ring was absolutely beautiful! The shipping took forever! I was told a ship by date & my ring didn't ship until a week after that. I was promised a necklace with an initial for the inconvenience. The necklace didn't come as promise. I had to call customer service yet again. I finally received my necklace and the letter initial was small as a pencil eraser. I'm the shipping cost more than the necklace.
Date of experience: August 19, 2021
Hi Lakiesha, we are so sorry to hear you had a less than stellar experience. We do note on our product pages that shipping typically takes 10-15 business days (which does not include Saturday, Sunday or national holidays,) as many of our items are made to order specifically for customers. The production and quality control process is extremely rigorous to ensure our products are absolutely perfect. We do hope you enjoy your ring!
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Gage Diamonds is Chicago's premier retailer of engagement rings, wedding bands, fine jewelry, and designer watches. Buy now and pay over 12-24 months with 100% no-credit-needed financing through LendFirm. Apply today and get approved in less than 24 hours. All you need is a valid bank account in good standing and direct deposit.