Reviews 3.8
368 total
Raymond Smart
1 reviews US
Good customer service and quality
Good customer service and quality
Date of experience: November 26, 2021
charles h
1 reviews US
Hands down.one of the best to work…
Hands down.one of the best to work with.. Gage Diamonds is a wonderful company and they make it very easy for the average person to afford a high valued gift.. thank you so very much Gage Diamonds and staff..
Date of experience: December 01, 2021
Eugene
1 reviews US
Maddie was helpful and answered all my…
Maddie was helpful and answered all my questions, she did a great job!
Date of experience: December 05, 2021
Staci
1 reviews US
The most beautiful ring ever!
The most beautiful ring ever!! The fit is perfect! It is all perfect!!
Date of experience: December 06, 2021
Philip Hayes
1 reviews US
Good Job
Gage Diamonds had the best price and their staff was friendly and able to answer my questions about a limited edition Ball watch. Fast secure shipping as well. Good Job!
Date of experience: December 06, 2021
Jaquetta Morris
1 reviews US
Amazing Customer Service
Amazing customer service and I absolutely love the way they customized my piece. I mean, I didn't even have to do anything...I told Mary Claire what I liked and she took it and ran with it. She put an absolutely stunning set together for me and all within my budget. I told her in the beginning that I wanted to include my husband a new band as well and she made it happen. Thank you Mary Claire and thank you Gage Diamonds!
Date of experience: December 08, 2021
Janette D.
1 reviews US
Returning customer
I now made my second purchase at Gage Diamonds and I’m very pleased with the products and the professionalism of everyone I spoke to. I highly recommend it. Thank you
Date of experience: December 09, 2021
Shakitia Rodgers
1 reviews US
I order two beautiful watches For me…
I order two beautiful watches For me and my hubsand they are very beautiful
Date of experience: December 09, 2021
JB
1 reviews US
I just picked up my future wife's…
I just picked up my future wife's engagement from FedEx and when I opened the beautiful packaging I was stunned at how amazing the ring looked. The diamond center stone is literally perfect, the sparkle, cut and clarity are just perfect. I'm not going to lie I wasn't expecting that type of quality for what I paid but talk about a huge pleasant surprise. This is my second go round at marriage and the first engagement ring I purchased from a chain jewelry store (ryhmes with May) that I paid double what I did at Gage and was never happy with it. Thank you Gage diamonds.
Date of experience: December 10, 2021
Andre
1 reviews US
Best Jewelry Store in Chicago
Thank you to the entire Gage team for customizing my Wife’s ring to her liking. I went to several jewelry shops and this one was by far the best experience. We got exactly what we wanted and better. I would recommend anyone looking for a ring or jewelry to GO TO THEM!!!
Date of experience: December 12, 2021
Luis Moreno
1 reviews US
I’m still waiting for my order
I’m still waiting for my order
Date of experience: December 13, 2021
Hi Luis, I am so sorry to hear you were unsatisfied with your experience. I have reviewed your order details and it appears your order was placed on the 5th of December and shipped on the 22nd of December which is 13 business days. Unlike big-box jewelers who mass produce their jewelry, each piece at Gage Diamonds is made-to-order and created with the utmost attention to detail and craftsmanship. Every piece is then meticulously examined by quality control to ensure your piece meets our exceptionally high standards, thus we quote all orders as ready to ship in 10-15 business days. Again, we are sorry we could not get this item to you sooner but we hope you are satisfied with the final outcome of the ring, knowing that the extra time taken to produce it was used to make sure your ring was perfect crafted!
John K
1 reviews US
I was very pleased with my telephone…
I was very pleased with my telephone request for earrings for my wife. Dustin is great! He answered all my questions and was able to get the order in that day. I look forward to seeing her expression when she opens the box on Christmas Day. Cheers to the wonderful staff.
Date of experience: December 14, 2021
Christine Pysher
1 reviews US
Amazing customer service and products
Amazing customer service and products! I am in love with my engagement ring and wedding band
Date of experience: December 15, 2021
Emilie B
1 reviews US
Absolutely amazing!
Madeline Maurer is absolutely amazing! I’m sure it is just her job to make sure we get the rings but she emailed me and made sure I was updated on the status of my rings!!! To top it off the the ring is absolutely beautiful!! Thank you so much Madeline and of course Gage Diamonds!!!
Date of experience: December 16, 2021
Carl Liptrot
1 reviews US
So since I was approved for a purchase…
So since I was approved for a purchase of my fiancee engagement ring. I've tried to contact someone to finalize my deal but I'm not able to speak with anyone. Called a couple days ago, and was told expect a call nothing so far and this ring was going to be her Xmas/engagement present.
Date of experience: December 16, 2021
Hi Carl, thank you for sharing your concern. I have reviewed your order details with our sales team and loan documents with our financing partner Lendfirm and it appears you have not completed all necessary documents to finalize your order. Please email [email protected] for additional support on how to complete these steps.
Elizabeth MStandish
1 reviews US
They were amazing on time answered all…
They were amazing on time answered all my question everytime I called
Date of experience: December 17, 2021
Chris O'mell
1 reviews US
Everyone I've dealt with at Gage…
Everyone I've dealt with at Gage Diamonds is nothing but professionals! It has been a true treat to work with people who actually seem to care about the customer!
Date of experience: December 17, 2021
Navida Perry
1 reviews US
Awesome quality and definitely eye…
Awesome quality and definitely eye catchers! I ordered Christmas gifts & I have been fighting the temptation of keeping them for myself😍😛 Delivery was awesome as well. Arrived on time. There is that window of waiting for the actual order to process, but after that, it's smooth sailing.
Date of experience: December 20, 2021
Andrew Melton
1 reviews US
I had never heard of Gage Diamonds…
I had never heard of Gage Diamonds before until I started looking for the perfect engagement ring. It was a tough process to find the right one but then I stumbled upon Gage Diamonds. I found the perfect halo setting with a lab grown diamond (I prefer not to contribute to blood diamonds). When I popped the question, it brought her to tears and she thought the ring was absolutely perfect. She said I did good, so that’s all that matters! Thank you!
Date of experience: December 21, 2021
John Ardary
1 reviews US
I have been trying for days to get a…
I have been trying for days to get a simple answer and keep being told i will check and get back to you. 3 days and 3 calls later NOTHING! Your reply has nothing to do with what my customer service issues were about!! But thanks for a reply ON HERE!
Date of experience: December 21, 2021
Hi John, I am so sorry to hear you are unsatisfied with the customer service provided. I have reviewed your order details and it shows that you placed an order for a custom design on December 14th. As stated on our site and order confirmation emails, all orders take 10-15 business days (meaning Monday - Friday, not including holidays.) Your order is still on track to be shipped and delivered on schedule. Unlike big-box jewelers who mass produce their jewelry, each piece at Gage Duanibds is made-to-order and created with the utmost attention to detail and craftsmanship. Every piece is then meticulously examined by quality control to ensure your piece meets our exceptionally high standards, which is why the production time is 10-15 business days.
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Gage Diamonds is Chicago's premier retailer of engagement rings, wedding bands, fine jewelry, and designer watches. Buy now and pay over 12-24 months with 100% no-credit-needed financing through LendFirm. Apply today and get approved in less than 24 hours. All you need is a valid bank account in good standing and direct deposit.