Reviews 4.1
3,873 total
Linda Futon lover
1 reviews US
Best futon EVER!!
Ordered my organic king futon, it arrived shortly after, finally got it unpacked and slept on it last night...LOVE IT!!!!
Date of experience: October 01, 2012
Judith Karlin
1 reviews US
More than just a futon - we now have a beautiful piece of furniture
From the knowledgeable staff to the delivery people, Futonland exceeded our expectations...and we did it all online and by phone. We're very happy with our futon as it is more than just practicable, it is a beautiful piece of furniture.
Date of experience: September 29, 2012
Ciro Napolitano
1 reviews US
Excellent Service
Very friendly and knowledgeable. Futon arrived and is just as seen in showroom.
Date of experience: September 13, 2012
Ann Sheriff
1 reviews US
My son is enjoying his new futon
I would reccommend it to anyone looking for an affordable method to furnish their home.
Date of experience: August 28, 2012
Patricia Killips
1 reviews US
Great product!
We absolutely love our new futon. It came 99% assembled; we only had to attached the feet. It looks great and is very comfortable. Great service...we ordered the futon on Saturday and it was delivered in less than 1 week.
Date of experience: August 27, 2012
May
1 reviews US
No fuss ordering
Pleasantly surprised by the experience. Online chat support was very helpful. I could get my questions answered while trying to nurse my infant to sleep. Price matched and ordering over phone with minimal fuss. Mattress arrived in excellent condition. It looks like it's made by Otis to order, considering the manufacturing date. It's our 3 year-old big-girl's-bed and she is loving it =)
Date of experience: August 25, 2012
Tevor Gonsalves
1 reviews US
Great Product and Prices!
Great product and prices! I live in Hawaii and sometimes shipping costs for products sent to me is outrageous! Or they only ship to the continental USA. Like Hawaii isn't part of the USA? Customer service is great and I love my futon cover, what you see on the website is exactly what you get. I will be purchasing again from your company. Mahalo!
Date of experience: August 20, 2012
BK PrettySmile
1 reviews US
You ask, they deliver
I purchased a futon set from them over twelve years ago. I recently moved and it came apart. I could not put it back together. I took a chance and called them to see if they could help. They came the following week for reassembly. The service was prompt and efficient!! No complaints here.
Date of experience: August 07, 2012
Hel-z
1 reviews US
Great customer service
Delivery time is fast and very professional. I am very happy with this store and recommended already to all my friends
Date of experience: August 05, 2012
Scott
1 reviews US
Makes buying a mattress easy!!
Everything was fantastic. Friendly service, helpful website, good selection. Definitely would go there again for my next mattress purchase.
Date of experience: July 29, 2012
Paul Ferrara
1 reviews US
Friendly and willing to go the extra mile
Don't hesitate to trust W (sorry not quite sure how to spell his name) He was very friendly and was not out to make a hard sell. I believe he gave his honest opinion and listened t what I needed. It was quite impressive that W, took the trouble to find a bolt that was missing from my frame, and I add a frame he didn't sell to me and had no obligation to locate one.
Date of experience: July 27, 2012
Timothy Stadler
1 reviews US
The sofa gets tons of compliments !
The shipping was very fast, the sofa is great..we had two people sleep on it for a weekend and they loved it. It looks great and was easy to assemble.
Date of experience: July 26, 2012
Liliana Goldfain
1 reviews US
great purchaise
It was exactly what I expected. Color,material,size were all perfect and delivery was quick. I'm enjoying the way the futon looks now, it's like having a brand new futon.
Date of experience: July 26, 2012
Kelly
1 reviews US
Outstanding customer service!
First and foremost, Futonland really understands the importance of customer service. Initially my order was split between two different companies, but when Michelle at Futonland demonstrated such a high level of attention to detail, and the commitment to make sure I received what I needed and not what they wanted to sell, I canceled my order with the other company and placed the rest of my order with Futonland. Very satisfied with the product. They also delivered the best price. Futonland delivered service on par with Amazon/Newegg.
Date of experience: July 13, 2012
Kathe jarka
1 reviews US
excellent service ...great purchase!
arrived ahead of schedule!
Date of experience: July 09, 2012
Rita O'Neill
1 reviews US
Simple, Fast, Inexpensive!
I recently ordered a platform bed online, with white glove local delivery. Immediately after I placed the order online, someone called to confirm and told me they'd be calling back to set up delivery. My bed was delivered and set up a few days later. Bed was in perfect condition, delivery guys were nice, quick, and clean. I was slightly nervous to order a bed online (from a place I'd never heard of), but I am completely satisfied and would order from them again in a heartbeat!
Date of experience: June 21, 2012
Barbara
1 reviews US
Great products... Great prices
I recently moved to the NY area and I was shopping around for a while before I found Futonland. They have exceptional prices with great customer service assistance. Stan was very helpful & understanding of my situation. Being a single mom, my budget was limited but he found exactly what I needed & in the right price range. I give them 5 stars and I would recommend all my family & friends =)
Date of experience: June 19, 2012
Jen
1 reviews US
Very satisfied
I found Futonland online. I looked through the merchandise and chose a futon I liked. I went to the store and they didn't have what I chose but they helped me select an alternate futon that was nice. I inquired about a custom cover for my existing futon and they were happy make one for me at a very reasonable price. A week before both items were to be delivered I got a polite phone call indicating the custom cover material had been discontinued. They were willing to work with me to find a suitable alternative. The delivery was timely and the setup was professional and super quick. The futon was absolutely exquisite and very comfortable. Though I was discouraged from purchasing the less expensive mattress, I was pleasantly surprised at how thick and pillowy it was. I prefer the color and texture of the custom cover material that was discontinued but I also didn't have the time to go to the store in person to select an alternative. The employee did the best he could based on my specifications. He wouldn't make a move till he e-mailed me a swatch picture and ensured that I approved of it. The cover is a pretty color and feels soft. It's also very thick and sturdy. My cats adore it. Wael helped me every step of the way with the utmost courtesy and enthusiasm. I definitely recommend Futonland and will patronize them in the future if another futon is needed.
Date of experience: June 19, 2012
Pam Thornton
1 reviews US
Great service and excellent futon
Hoped for the best since I shopped online. Impressed by the service. Paid for inside delivery and installation. Love the look of the futon and comfort.
Date of experience: June 19, 2012
Florence Summergrad
1 reviews US
Classy Without High Cost
My son loves the futon. It's just what he wanted. Looks like leather and adds a classy touch to his new room. Michelle from Customer Service went out of her way to make sure he got the futon by his birthday. Thank you!
Date of experience: June 18, 2012
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About
Futonland is a well-established furniture retailer that has been providing functional furniture solutions since 1995. The company is known for innovative convertible sofa beds, futons, mattresses, beds, and other home furniture. With its commitment to customer satisfaction, Futonland has established itself as a trusted source of high-quality furniture with nationwide delivery and stellar service.