Reviews 4.1
3,873 total
Catherine Noonan
1 reviews VI
OUTSTANDING SERVICE/QUALITY
I CALLED SEVERAL TIMES TO GET INFO AND THE YOUNG WOMAN THAT ANSWERED THE PHONE WAS EXTREMLY HELPFUL, POLITE AND KNOWLEDGEABLE. I FINALLY MADE A DECISION SEVERAL DAYS LATER FOR A CUSTON COVER AND ALL WAS SET. IT ARRIVED IN NO TIME FLAT AND WAS PERFECTLY SEWN AND THE QUALITY WAS FAR SUPERIOR TO WHAT I EXPECTED. I NEVER USUALLY GO ON ABOUT THINGS BUT I AM SO ACCUSTOMED TO GETTING AVERAGE QUALITY AND SERVICE THAT I JUMPMED AT THE OPPORTUNITY TO PRAISE THIS SALES PERSON AND THE COMPANY. THANKS VERY MUCH, CATHERINE NOONAN
Date of experience: February 22, 2013
Mary Burdis
1 reviews US
Very happy with purchase!
The price for the Futon Cover was excellent but I was concerned about the actual quality and color until I received the product. It was exactly what I was hoping for! Great quality, fit perefectly, colors looked like swatch on web and it arrived in a very timely manner! Will order from Futonland again....and, at that price, may order additional covers to make seasonal changes to look!
Date of experience: February 14, 2013
tim K
1 reviews US
Quick delivery, good price, good bed!
Futanland contacted us quite quickly to confirm our order, the delivery was scheduled great and we love the bed. Everything great!
Date of experience: February 12, 2013
Gayle Brickert-Albrecht
1 reviews US
Great made-to-order cot-sized cover at great price
A rep contacted me within hours of my online order to verify dimensions of my special order futon cover, and patiently waited on the phone as I checked measurements. Cover shipped in 3 days and arrived within a week of order. No sneaky added fee for made-to-order size; reasonable shipping cost. Item is just as described, and a great fit!
Date of experience: February 03, 2013
Meg Osborn
1 reviews US
Delivered on time, set up quickly, good product
Futon is comfortable and affordable. Delivery was prompt, and the option to have the delivery guys assemble the futon was a bargain and a time-saver.
Date of experience: January 07, 2013
Gene Shelton
1 reviews US
A Good Deal at Twice the Price, Top Quality Futon Cover
I was price-shopping for a vinyl futon cover and this is the cheapest I could find anywhere. I bought a seemingly unpopular color, Cactus, because it was the cheapest of the cheap. I had accepted that I would receive a waxy, hard plastic type vinyl cover and that would be fine because this was just a solution to a problem between my cloth futon cover and my pets. I received the product today and I am amazed at the quality of the merchandise. This cover is 10X nicer than I expected. Inside, the backing is a satiny-feeling material that will slip over the mattress easily. The feel of the vinyl is like fine lambskin! Soft and buttery. I did not expect this quality for $59. I would not expect this quality for $159. I live for bargains, and I will shop here again.
Date of experience: January 01, 2013
Margaret Perone
1 reviews US
Truly satisfied
Very nice company to deal with . I would recommend them highly to everyone.
Date of experience: December 31, 2012
Elijah Lamond
1 reviews US
Great service, wonderful bed
I put in an order for a specific futon frame I was looking at online. Customer service was friendly and took care of all my requests and the frame was delivered in less than a week. The crew even offered to assemble the frame. Overall, Futonland is a great option for those looking for great service and awesome futon beds.
Date of experience: December 15, 2012
Richard Reid
1 reviews US
Great Job
Order was fulfilled with all nessesary parts included and instructions were detailed enough to allow a novic builder to handle the task.
Date of experience: November 23, 2012
lotti michelli
1 reviews US
these are quality!
had a hard time finding any futon covers online that had decent covers at a good price and the sizing didnt alway match what i had. futonland was very specific and had decent covers to choose from although not many in my price range, i needed covers NOW, they even called to confirm the sizes and waited on the phone while i remeasured! now that impressed me. when we got the covers, they were easy to put on and look great. i would definitely buy from them again.
Date of experience: November 13, 2012
Melissa
1 reviews US
Excellent customer service, great couch
I corresponded by online chat and over the phone with the customer services rep and she was so helpful -- giving me estimated prices and delivery dates for a couple different combinations of chairs/couches so I could decide what to get. She had to order the couch I wanted because it was not available in the showroom, but it arrived on the day she said it would, the delivery guys were speedy and efficient, and the couch was in perfect condition. The price for the couch I ordered is at least a couple hundred dollars cheaper than I've seen it elsewhere.
Date of experience: November 12, 2012
Pamela Keegan
1 reviews ES
Excellent. Everything about my Futonland experience was great. Service, delivery.
I have no complaints about this purchase. The sofa I bought was exactly what I hoped for. Comfy and easy to turn int a bed. Just like the video on their website. The service and delivery came within two days just like I requested. I'm very happy with Futonland!
Date of experience: November 09, 2012
Dan Knauss
1 reviews US
Very helpful
I got a decent quality futon cover and help sizing it properly. The loft measurement is confusing, and I had chosen one that was too large. I got a call from Futonland asking if I was sure and helping to get the right measurement.
Date of experience: October 31, 2012
Steve Schecter
1 reviews US
great shopping experience
No BS, delivered on time with a reasonable price...Yeah!!!
Date of experience: October 29, 2012
M & J
1 reviews US
Futonland - steller customer service, delivery and setup!!!
Michelle helped us with our purchase on the phone, and she was very friendly, professional and informative. The two gentlemen from Futonland that came to setup our new futon were very fast and professional. They explained everything to us that we needed to know about our new item. We are very pleased with our purchase! We would definitely recommend Futonland to friends! ~M & J
Date of experience: October 29, 2012
Marianne Jurgaitis
1 reviews US
kind, efficient, helpful
The owner was awesome. I needed a futon urgently for a friend - he was sleeping on the floor. Bought it that day, and the owner drove me and my son to the house with the futon (it was rather bulky) in the back. I couldn't have asked for better service.
Date of experience: October 22, 2012
Dana C
1 reviews US
Beautiful couch
Better than I expected. Couch is not only comfortable to sit on, sleeping on it is almost as good as a bed. Now I have room in my house to have overnight guests.
Date of experience: October 11, 2012
Gary Paveglio
1 reviews US
Excellent service and an outstanding product, thank you.
Excellent service and an outstanding product.
Date of experience: October 06, 2012
Susan
1 reviews US
Great twin futon cover
I ordered a twill solid futon cover. It was shipped promptly and is of excellent quality. It also fits my 8" mattress perfectly. Thanks Futonland!!
Date of experience: October 05, 2012
Patricia Bishop
1 reviews US
Futonland was great!
I wanted to get something for my daughter living in Brooklyn. I'm in Virginia, and Futonland made the experience soooo easy!
Date of experience: October 03, 2012
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About
Futonland is a well-established furniture retailer that has been providing functional furniture solutions since 1995. The company is known for innovative convertible sofa beds, futons, mattresses, beds, and other home furniture. With its commitment to customer satisfaction, Futonland has established itself as a trusted source of high-quality furniture with nationwide delivery and stellar service.