Reviews 3.3
393 total
Didi
1 reviews NL
Sophie was very helpful,great service…
Sophie was very helpful,great service and quick response.
Date of experience: August 09, 2022
customer
1 reviews NL
Super happy with my new Mulberry bag.
Super happy with my new Mulberry bag. It was a great deal!
Date of experience: August 10, 2022
Myla Liu
1 reviews NL
Everything package perfectly
Everything package perfectly, fast shipping.
Date of experience: August 12, 2022
Kateryna Pyrohova
1 reviews NL
Great service and products
Great service and products
Date of experience: August 16, 2022
Ann
1 reviews NL
Cute and great price
Cute and great price
Date of experience: August 18, 2022
Georgina Tachie
1 reviews NL
I like fashionette because if you …
I like fashionette because if you order something it comes early. And if you return it you get your money back early.
Date of experience: August 19, 2022
Lawany Endy Cunha Wieck
1 reviews NL
Just in love with my new high heels
Quickly delivery and nice product
Date of experience: August 20, 2022
SP
1 reviews NL
Super service
Super service, thank you
Date of experience: September 15, 2022
Iris van der leer
1 reviews NL
TOTALLY IN LOVE!
TOTALLY IN LOVE!! Nu al 3 keer besteld en nog nooit teleurgesteld
Date of experience: September 15, 2022
Margarita Maal
1 reviews NL
fast and good quality
fast and good quality
Date of experience: September 15, 2022
Nina Bursac
1 reviews NL
Nooo
Prices changing over night, they do give back the difference but wont allow me to use my birthday voucher I have used when paid the original price because as they said in case I returned the bag and ordered again the voucher would not be valid by that date?? Yeah, I didnt understand neither
Date of experience: September 24, 2022
Thank you for your feedback. After checking we were able to recognize that our customer service has confirmed you a refund of the difference, which was credited back on to your payment method already. We refer kindly to the voucher conditions where it is stated that the voucher was redeemable on non-sale items only. Therefore the voucher cannot be taken into account additionaly. We thank you for your understanding. Best regards, Your fashionette team
Sma
1 reviews NL
SLECHTE verkoopservice bij goede fabrieksgarantie horloge
2022.aug tot sept - Ik ben al meer dan 4 weken bezig Fashionette te wijzen erop dat zij als verkoper van een Tommy Hilfiger HORLOGE ervoor moeten zorgen dat ik -als consument- beroep kan doen op reparatie. Tommy Hilfiger geeft namelijk een 2 jaar fabrieksgarantie op haar normale horloges. Fashionette wil mij een tegoedbon van 23 euro of 23 euro korting op reparatiekosten geven en NEEMT HIERIN GEEN VOLLEDIGE VERANTWOORDELIJKHEID als verkoper en 1e aanspreekpunt voor probleem oplossing. De fabrikant geeft hier een 2 jaar garantie - waar zij een beroep op moeten doen, namens de consument. Ik heb Tommy Hilfiger wel bereid gevonden de reparatie te doen en 100% dit probleem op te lossen samen met mij. Dit is dus ECHT SLECHTE SERVICE van FASHIONETTE. Zij geeft enkel 6 maanden verkoopgarantie op horloges. Mijn probleem: de horloge deed het prima. Stopte plotseling. Bij een erkende reparateur heb ik de batterij vervangen. Na 1 dag zag ik dat de horloge weer niet werkte. De batterij heb ik nalaten kijken door de reparateur en die gaf mij aan dat deze in orde was. De horloge moest nagekeken worden. De horloge kost via Amazone nu € 217,47 euro. Ik heb het gekocht voor 116,10 gekocht. Originele prijs was toen 159,00 euro. Ik ben best bereid kosten te betalen als het mijn eigen schuld zou zijn, maar in dit geval ben ik super zuinig met de horloge geweest en af en toe maar aangehad. ------------------------------- Hierbij hun laatste reactie dd 29-08-2022: Fashionette: Dear *** thank you for your message. Please be assured that we can understand your situation and disappointment. Regarding your complaint, we want to inform you that the purchase of the article was made via fashionette and not Tommy Hilfiger. Therefore, we would like to point out that fashionette is governed by the statutory warranty period and we do not offer any guarantee on the products. Kindly, we want to point out that the statutory warranty of 24 months is divided into two parts. After the first 6 months of the legal warranty, from the date of order, the so-called burden of proof occurs at the expense of the end user. This means that the end user must provide proof that the defect was already present within the first 6 months. Due to the reasons mentioned above, we ask for your understanding that we are not obligated to take any action. At this point, please select one of the following two options: 1. You may have the item get it repaired at a jewelry store and we will refund you the repair costs until 23,00 Euro. Therefore it is necessary to send us the receipt and your bank data (account Number and sort code) by mail 2. You may receive a **maximum** discount of 23,00 Euro for your order. Please note that by accepting the discount a further complaint for this topic is excluded. Please give us a feedback within five business days. In case we do not receive any reaction from you within the mentioned deadline, the case will be closed. For any further questions, feel free to contact us. Best regards, your fashionette team (Name)
Date of experience: August 29, 2022
Thank you for your feedback. We are sorry to hear that you are not satisfied with our service. After checking we were able to recognize that your order was placed in May 2021. Furthermore our responsible department has checked your inquiry and explained you the details properly. The information about the warranty is also explained in our online shop which you can check in advance, too: https://www.fashionette.nl/static/terms-and-conditions#tac-14 If you have any further questions, please feel free to reply to the existing correspondence. Best regards, your fashionette team
Amir
1 reviews NL
uncomplete order
I ordered a bag for my wife received without a shoulder strap. and ruin my gift for her birthday. Such a shame
Date of experience: September 23, 2022
Thank you for your feedback. We are sorry to hear about the circumstances of your order and apologize for this incident. After checking we were able to recognize that our responsible department has respond your inquiry and offered you a compensation, too. If you have any further questions, please feel free to reply to the existing correspondence. Once again we apologize for the inconveniences. Kind regards your fashionette team
Joyce Croese
1 reviews NL
Zoals altijd 👌🏼👌🏼👌🏼👌🏼 Awesome…
Zoals altijd 👌🏼👌🏼👌🏼👌🏼 Awesome color Lauren Ralph bag🥳
Date of experience: September 30, 2022
Constanze Heidner
1 reviews NL
Super Shopping
Super Service, Products, Sales, Designers, Quality ! Great online Shopping
Date of experience: October 06, 2022
S Bihari
1 reviews NL
Super goed
Fashionette
Date of experience: October 09, 2022
Merino, Ana
1 reviews BE
Totally recommended
Fast shippment and I couldn't find a better price! Super happy with my purchase.
Date of experience: October 03, 2022
Andrea
1 reviews NL
I had a positive experience with…
I had a positive experience with fashonette. The product I purchased is very beautiful, it is a shame that you always have to "hunt" for popular items as they sell out very quickly. shipping was fast, packaging was good and service and product also good. I recommend fashonette to everyone
Date of experience: October 14, 2022
klant
1 reviews NL
beautiful boots
beautiful boots just as described and quick delivery
Date of experience: October 15, 2022
Bianca Harper
1 reviews NL
Thank you so much
Thank you so much
Date of experience: October 16, 2022
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Handtassen zijn onze ziel en zaligheid en ons streven is het grootste assortiment aan designer handtassen op onze homepage aan te bieden. Hier vindt u alle relevante merken en collecties die met veel zorg door onze stijlexperts zijn uitgezocht. Wij bieden meer dan 24.000 producten aan van ruim 100 verschillende merken, waaronder de meest gewilde luxe labels wereldwijd, veel topmerken en nieuwe ontwerpers. Of u nu op zoek bent naar Prada, Gucci, Michael Kors, Burberry, Balenciaga, DKNY, Liebeskind, George Gina & Lucy, Furla, Abro, Boss, Lancel, Etro of MCM – naar weinig merken zult u tevergeefs zoeken bij fashionette.