Reviews 3.6
88 total
JOHN W MARSHALL
1 reviews US
I'm very satisfied
I'm very satisfied
Date of experience: May 14, 2021
Hi John, We're happy to hear you are satisfied! Thanks, Excite Team
JUSTIN M WARD
1 reviews US
You guys steal and cheat the customers
You guys steal and cheat the customers
Date of experience: May 14, 2021
Hi Justin, we are sorry to hear that you've had a poor experience with us. Do you mind responding to the marketing team email so we can learn more? Thank you, Excite Team
ALEJANDRO HERNANDEZ CASILLAS
1 reviews US
Good service
Good service, very helpfull, Im happy to be banking with them
Date of experience: May 14, 2021
Hi Alejandro, We are happy to hear you are happy. We appreciate your Membership. Thank you, The Excite Team
OMAR KHATIB
1 reviews US
Friendly staff
Friendly staff
Date of experience: May 14, 2021
Hi Omar, Thank you so much for this feedback! We're glad you are a Member at Excite! The Excite Team
TU X NGHIEM
1 reviews US
I went into office on Curtner
I went into office on Curtner , there is a lady who is very professional and extremely helpfull to work with me. I am very satisfy with her service. I am sorry do not know her name. I would rate her more than 5 stars if there is one
Date of experience: May 14, 2021
Hi Tu, Thank you for your feedback. We are happy that you've had a great experience at our Curtner Branch. Thanks again, The Excite Team
CLARA
1 reviews US
CSR was very helpful when I called to…
CSR was very helpful when I called to open my account. I was originally interested in a secured cc but she suggested that I apply for a nonsecured cc. I was approved and received my card with a week.
Date of experience: May 15, 2021
Hi Clara, We're happy to be here for you! Thanks for taking time to leave a review, and for being part of Excite. The Excite Team
RHIANNON N RINAUDO
1 reviews US
Very helpful
Very helpful. Great customer service
Date of experience: May 15, 2021
Hi Rhiannon, We are happy to always help out. Thank you for your feedback and your Membership. Best, The Excite Team
NASSER AHMADI
1 reviews US
nice professional employees just hope…
nice professional employees just hope have more branches.
Date of experience: May 15, 2021
Hi Nasser, This is awesome feedback -- thanks for sharing! We love hearing that Members have had a great experience working with us, and we're excited to have more opportunities to serve you in the future. Thank you, The Excite Team
HEIDI H DANG
1 reviews US
I experienced a great service for my…
I experienced a great service for my auto loan. Thanks.
Date of experience: May 15, 2021
Hi Heidi, We are happy to always help out. Thank you for your feedback and your Membership. Best, The Excite Team
BEVERLY S KINLAW
1 reviews US
All staff I have encountered have had…
All staff I have encountered have had super customer service skills. Highly impressed
Date of experience: May 15, 2021
Hi Beverly, This is awesome feedback -- thanks for sharing! We love hearing that Members have had a great experience working with us, and we're excited to have more opportunities to serve you in the future. Best, The Excite Team
Earl Bryant
1 reviews US
Always excellent and courteous service.
Always excellent and courteous service.
Date of experience: May 15, 2021
Hi Earl, We are happy to always help out. Thank you for your feedback and your Membership. Best, The Excite Team
JENNIE L KALLFELZ
1 reviews US
Everyone is very helpful!!!
Everyone is very helpful!!! One of the reasons I Lf my bank was because every time I went n to ask for help w something I was told u can find it on the internet n do it yourself!!!!
Date of experience: May 16, 2021
Hi Jennie, We are happy to always help out. Thank you for your feedback and your Membership. The Excite Team
Amelia
1 reviews US
Everyone has always been so helpful.
Everyone has always been so helpful.
Date of experience: May 16, 2021
Thank you Amelia for the positive feedback and review. We are thrilled you are a Member of Excite. The Excite Team
JOHN DRIGGS
1 reviews US
Super easy to deal with and they had…
Super easy to deal with and they had the best rates!
Date of experience: May 17, 2021
Hi John, This feedback is awesome to hear! Thank you for taking the time to provide your review. The Excite Team
PHAMELAR NDIKU
1 reviews US
Best credit union ever!I can recommend…
Best credit union ever!I can recommend those looking for any credit union that, excite is the best solution to their search.Team members are excellent and friendly,not forgetting how quick they served my family and most importantly how quick the cards were mailed to us!
Date of experience: May 17, 2021
Hi Phamelar, This is awesome feedback -- thanks for sharing! We love hearing that Members have had a great experience working with us, and we're excited to have more opportunities to serve you in the future. The Excite Team
MARIA S HERNANDEZ DIEGO
1 reviews US
I like this bank because I can receive…
I like this bank because I can receive my salary of work by direct deposit and all the personal work in the bank are good people
Date of experience: May 18, 2021
Hi Maria, We're happy to be here for you! Thanks for taking time to leave a review, and for being part of Excite Credit Union. Best, The Excite Team
Winwenrowena
1 reviews PH
Superb services and so friendly surely…
Superb services and so friendly surely to recommend this union with my friends
Date of experience: May 18, 2021
Hi Winwenrowena, We are happy to always help out. Thank you for your feedback and your Membership. Best, The Excite Team
Anonymous
1 reviews US
Great service by Aliah
Great service by Aliah at the Wilmington branch.
Date of experience: May 21, 2021
Hi There, We are so happy that you had a great experience our team member. Thank you for your feedback and you Membership. Best, The Excite Team
MOISES M BARRAZA
1 reviews US
Service is excellent, everyone is friendly extremely helpful, I will definitely recommend to anyone.
I will recommend to anyone for a car loan or any other type of loans. Service is great and employees are friendly.
Date of experience: May 21, 2021
Hi Moises, We are happy to hear that you've had a great experience with our team. Thank you for your kind feedback and your Membership. Best, The Excite Team
Znehr Cpyn
1 reviews PH
Great service
Great service
Date of experience: May 21, 2021
Hi Znehr, We are so happy that you had a great service. Thank you for your feedback and you Membership. Best, The Excite Team
Contact
About
Excite is a relatable, jean-wearing, never-boring, highly-caffeinated credit union. We’re made up of smart, friendly people who feel it’s our responsibility to take care of the neighborhoods we live in. And we want to give everyone the chance to build a financially stronger future – because together is the only way to step up to better. Oh, we are also a very stable financially sound 69-year-old credit union with $650 million in assets and 43,000 neighbors (Members). We serve our neighbors in nine counties – Santa Clara, Santa Cruz, San Mateo, San Francisco, Monterey, and Alameda counties in California – and New Hanover, Pender, and Brunswick counties in North Carolina. We also offer the same great benefits to over 400 of our business friends. We’d be happy for you to visit us at excitecu.org. Federally insured by NCUA.