Reviews 4.4
700 total
Muskegon Area ISD
1 reviews US
Great Products and Prices
Encore Data is my only source for headphones and mics.
Date of experience: March 29, 2017
Fantastic! Thank you for trusting us with your headphone and mic needs. We're proud to be your AV source.
Emily Rich
1 reviews US
I had a great experience with every …
I had a great experience with every step. They were very quick with their responses. The only problem came when I received my order. The label did not have my name on it, so it took some time to track my package once it arrived.
Date of experience: March 29, 2017
Thanks for your feedback. We're sorry you had to track down your package, which delayed receipt of your product. Some accounts have multiple names associated with that account, which can sometimes cause shipping mix ups. We hope you'll give us the opportunity to get it right next time.
Anonymous happy customer
1 reviews US
Good experience
Prompt delivery, great product--will definitely order from Encore again.
Date of experience: March 30, 2017
We're happy that we could get you the product you want quickly! Thank you.
Studerus, Theodore
1 reviews US
I ordered 5 mono earplugs last year and …
I ordered 5 mono earplugs last year and the sound was good. I ordered 5 more this year but the sound is terrible! It sounds like I'm listening to sounds in a tunnel.
Date of experience: April 05, 2017
We’re sorry to hear that you were disappointed with the sound quality of your 5 mono earplugs. With most manufacturers moving from mono to stereo ear buds, it’s difficult to find factories that continue to manufacture quality mono ear buds. If you’re interested in transitioning to stereo ear buds, Encore has a large selection for you to choose from. Please call us at 1-866-926-1669 and we’ll be happy to help you identify some stereo ear bud options.
Pleasant Acres
1 reviews US
Great customer services.
Great customer services.
Date of experience: April 05, 2017
Our Encore Customer Service representatives are outstanding! Thanks for noticing.
Rolston, Holmes
1 reviews US
excellent service
excellent service. quick delivery
Date of experience: April 06, 2017
Thanks for the great feedback!
Choices Charter School
1 reviews US
Brian was very helpful and answered all …
Brian was very helpful and answered all my questions.
Date of experience: April 18, 2017
We pride ourselves on great customer service. Thanks for noticing.
Redding Elementary School Dist.
1 reviews US
The headphones were a bit cheaper …
The headphones were a bit cheaper quality than I was hoping for. A few of them did not work.
Date of experience: April 18, 2017
We're sorry to hear that you aren't completely satisfied with your headphone purchase. Please give our customer service reps a call at 1-866-926-1669 to report any non-working headphones (reference order #54614) and review other headphone options that would meet your quality standards.
Valeriebeth
1 reviews US
Encore Data Products is my new go-to …
Encore Data Products is my new go-to for all technology accessories: great selection, great prices, and great customer service! I faxed a purchase order for 21 headphones, and the order was shipped within two hours! The headphones are very high in quality and very durable. I couldn't be happier.
Date of experience: April 18, 2017
That's wonderful news! We're glad to be your go-to for tech accessories and thrilled to hear you're happy with your purchase.
Ashland Elementary School - AL
1 reviews US
Quick reply and easy to order
Quick reply and easy to order
Date of experience: April 19, 2017
Quick and easy is what we aim for. Thanks!
Jackie
1 reviews US
Not quite what I expected
I understand that what I purchased were disposable earbuds, but the wiring is so thin. Some of my students went to put them in and one side of the earbuds just came apart. It is pulled right out of the plastic and the wire was hard to see. So far my classroom of 27 students has encountered three pairs that have broken or pulled apart just as we were getting ready to use them.
Date of experience: April 19, 2017
Jackie, we're so sorry to hear that you're not satisfied with the disposable earbuds you purchased. We'd be happy to replace the broken earbuds you mentioned, or help you identify a different earbud option. Please call our customer service reps at 1-866-926-1669 and reference order #54884.
Church in the Son
1 reviews US
Good
It was a pleasure dealing with the reps of Encore
Date of experience: April 19, 2017
Thank you! We'll pass that along to our great team of customer service reps.
Watson, Gail
1 reviews US
Love the headphones
Love the headphones. Still have a house phone so these make it easier to make it hands-free.
Date of experience: April 26, 2017
That's great Gail! We're very happy we had exactly what you were looking for!
G. Lagasse
1 reviews US
Great company to work with.
Great company to work with.
Date of experience: May 02, 2017
Thank you! We certainly look forward to working with you again soon.
A Healing Trail Wellness Center
1 reviews US
Fast
Fast, efficient delivery of the correct product replacement part.
Date of experience: May 02, 2017
We're very glad we could help. Thank you!
Jacobson, Lawrence
1 reviews US
I got what I paid for and it exceded my …
I got what I paid for and it exceeded my expectations.
Date of experience: May 02, 2017
Hi Lawrence! We're always striving to exceed expectations - with our products and customer care. Thank you for letting us know we're succeeding!
Tim
1 reviews US
Just what we needed at a great price.
Just what we needed at a great price.
Date of experience: May 03, 2017
Hi Tim! Glad we had the right product that fits nicely in your budget! Thank you!
P Clark
1 reviews US
Excellent Service
Awesome to do business with! Great customer service!!!
Date of experience: May 03, 2017
Thank you for noticing. We are very proud of our outstanding customer care representatives. They truly care about your experience!
Vanessa Caro
1 reviews US
Thank you for your customer service!
Thank you for your customer service!
Date of experience: May 03, 2017
Hi Vanessa! Our customer care representatives are definitely some of the best around! Thank you! We look forward to working with you again soon.
Bessemer Board of Education
1 reviews US
5 stars: Excellent
I would like to say thank you for the great customer service that was provided when I called and for the follow up call I received in regards to questions concerning the headsets. Awesome Job!!
Date of experience: May 03, 2017
Thank you!! We're very happy our customer care representatives made your purchasing experience an easy and pleasant one!
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About
Encore Data Products supplies technology accessories for listening, learning, testing and training. Our core products include headphones, headsets, earbuds, syncing and charging carts, audio visual (AV) equipment, presentation tools and more. We proudly offer excellent customer service, competitive prices, and easy ordering for customers in the education industry.