Reviews 4.4
700 total
Bucks County Technical High School
1 reviews US
Couldn't be happier!
I had to return an incorrect item, and found the staff to be very helpful and kind. The issue was promptly resolved, and the correct item was sent out immediately. I will do business with Encore Data Products again. Thank you!
Date of experience: February 03, 2017
Thanks for your feedback! Encore is determined to provide the best customer service possible. We look forward to continuing to provide you with the products you need, when you want them.
Weaver, Jenny
1 reviews US
Binders!
I purchased 60 2" binders back at the beginning of the school year/end of summer. I needed a way for my 2nd and 3rd graders to contain their "stuff" while moving from desk to desk (I have flexible seating in my classroom). These binders arrived quickly and in good shape. There were a couple that were a bit smashed on the corner, but still usable. There was one that the rings did not close properly and I had to return it for a new one. Customer service took a little time to figure out how to exchange the item (I think the issue was that it was a single binder and not a whole case), but did so without fuss. Although these are decent binders, they are not holding up as well as I had hoped they would - probably because they are being dragged around by 7-9 year olds! Overall, I am happy enough since they were a great price. However, I may have to find something new next year - or spend a little more for a higher grade binder. Thanks!
Date of experience: February 06, 2017
Hi, Jenny. Is it possible you have Encore Data Products confused with another online retailer? Although we offer over 1,200 education technology accessories online, we don't offer school binders. We're sorry to hear you had issues with products from another retailer. If there'a anything we can do to assist you with your Encore purchase, just ask. Thanks!
Garrison, Gary
1 reviews US
Decent Headphones for the Price
I wanted to replace a set of RadioShack lightweight headphones that were easy to store in a wide plastic bag in my backpack and most of all was one-sided (only 1 wire). RadioShack doesn't sell this model anymore and I couldn't find a set that fit this description in stores. The sound quality is good but I do hear a little noise when the plug turns in the jack. I would also rather have a thinner cable that is more flexible and is easier to place inside the bag.
Date of experience: February 08, 2017
We're glad we could help you find a replacement option for your current headphones. We've got over 1,200 products online at www.encoredataproducts.com, so we're happy to help you find the best solution to meet all of your needs.
University Hill Elementary
1 reviews US
Headphones
I haven't used the headphones in our computer lab yet because I just received them but liked the idea that the cords were "chew-proof" because I have to replace them every year.
Date of experience: February 08, 2017
We'd love to hear what you think of the headphones once your students begin using them. Chew-proof headphone cords are just one of the many new enhancements headphone manufacturers are making in response to educator's feedback.
Leal, Lourdes
1 reviews US
Excellent
They had just what I needed. It was easy to order and arrived promptly
Date of experience: February 09, 2017
Affordable, easy to order and quick to get there! That's what Encore strives to provide everyday. Thanks for your feedback!
Bessey Creek Elementary School
1 reviews US
Awesome!
Awesome prices and great service!
Date of experience: February 20, 2017
Thanks for your feedback!
Joanna
1 reviews US
Paid extra for shipping......shouldnt have.
I paid extra to get my product in 2-3 days. I needed it for a work function. I got my product on day 5. I literally hit 'send' on my email inquiry as the delivery person was coming into my office. I think I should get that extra fee reimbursed back. Now I see I have to go through a bit a paper work. That simply isn't right. I am going to guess that most busy people, like myself, might not pursue this but I sure will. That is poor customer service.
Date of experience: February 20, 2017
We're sorry for the issues you encountered with your 2-3 day order. We received your order and shipped it that same day. Once shipped, your order was in transit for the expected 3 business days and was delivered on time. Unfortunately, shipping services don't include weekends when calculating transit time, even with expedited shipments. We've refunded your shipping charge for the inconvenience this caused. If you need to expedite an order in the future and are working on a deadline, please give us a call and we'll make sure your order reaches you in time.
Simpkins, Marina
1 reviews US
Encino school of music and art
Great headphones great price
Date of experience: February 20, 2017
Glad we could provide the products you need at a great price!
Watson, Drew
1 reviews US
Top Notch
Quality product. They delivered as promised. What more could one ask?
Date of experience: February 20, 2017
Great question! We're happy we could deliver you the products you need, when you want them.
Edwards, George W.
1 reviews US
Good price, fast delivery.
Good price, fast delivery.
Date of experience: February 21, 2017
Thanks for your feedback!
Brick House Fitness Studio
1 reviews US
Excellent
I have ordered twice from this company. Both transactions went extremely well. Easy payment. Fast shipping. Quality product.
Date of experience: February 27, 2017
We love to receive feedback like this and look forward to assisting you with future orders. Thanks!
Searcy Special School District
1 reviews US
Purchasing with a purchase order
It was very simple and easy to submit a purchase order and the products were delivered in a timely manner. Great customer service.
Date of experience: February 27, 2017
Thanks for mentioning our great customer service! We're glad we could make your purchasing experience easy and timely.
Bill Foote
1 reviews US
Very quick delivery and the kids are very happy
We were lucky to get our headphones in a couple of days. The kids are using them and not complaining about that they don't fit.
Date of experience: March 08, 2017
It's great to get a thumbs up from the kids -- happy kids mean happy teachers. Thanks for your review!
Ewing Township Board of Education
1 reviews US
Customer Service
Excellent and expeditious service!
Date of experience: March 08, 2017
That's great to hear! Thanks for letting us know we're doing a good job.
Middle School Computer Teacher
1 reviews US
computer headsets
I received the headsets within a few days after ordering. I need to order a higher quality headset in the future because the low end ones were quickly destroyed by the middle school students. You get what you pay for. I intend to order from this company in the future.
Date of experience: March 15, 2017
Thanks for your review! Our customer service representatives can help you identify the right headset to meet your needs. Give them a call at 866-926-1669!
L. Carey
1 reviews US
Excellent
Excellent selection, service, and shipping time. I would recommend.
Date of experience: March 21, 2017
That's great feedback -- thanks! We're glad we could provide you with the products you want, offer great customer service and ship them to you quickly.
Mountain Vista Elementary School
1 reviews US
Great Service
Headphones came quickly and were perfect for our school needs
Date of experience: March 21, 2017
Mission accomplished! Thanks for letting us know that we could get you what you need quickly!
Rotan ISD
1 reviews US
Wow! Best purchase of the year!
We bought 80 headphones for our District. We have had terrible luck with headphone durability in the past. 5 Stars is not enough. Well worth the money!!! They look and perform today as well as they did out of the box!
Date of experience: March 27, 2017
THANK YOU, Rotan ISD! What a great review! We're ecstatic to hear that you're so happy with the product. The AVID AE-42 is indeed a stellar headset.
Beulah Elementary School
1 reviews US
Headphones
I received the products I ordered promptly. It was very easy to order.
Date of experience: March 28, 2017
Easy to order and prompt receipt are music to our ears. Thanks for your feedback!
Entz, J
1 reviews US
Great customer service
The product was exactly what I needed. Prompt delivery.
Date of experience: March 28, 2017
We're happy to hear we could get you the products you need quickly. Thanks for your review!
Contact
About
Encore Data Products supplies technology accessories for listening, learning, testing and training. Our core products include headphones, headsets, earbuds, syncing and charging carts, audio visual (AV) equipment, presentation tools and more. We proudly offer excellent customer service, competitive prices, and easy ordering for customers in the education industry.