Reviews 3.3
237 total
Mandie Covarrubias
1 reviews US
Awesome Burn TS Dietspotlight
Great product so far! I tried the sample kit and it worked as expected. Looking forward to trying the entire kit when it arrives.
Date of experience: August 29, 2018
Darnell Wilson
1 reviews US
The price would be my only drawback
The price would be my only drawback. Very solid product in terms of efficacy.
Date of experience: August 30, 2018
Diedre Gary
1 reviews US
Albert was very knowledgeable about the…
Albert was very knowledgeable about the product and accommodating at making sure I was happy with the offers. I really enjoy the product and plan on using it again very soon. I can appreciate an employee who uses the product and also shares their experiences and fitness knowledge to keep you at ease.
Date of experience: August 30, 2018
Lindy Potter Buonomano
1 reviews US
Excellent products
Excellent products. I have been using Burn,the probiotic and detox . All products are effective as described by Diet Spotlight.
Date of experience: September 05, 2018
Mad
1 reviews US
Said they canceled my subscription…
Said they canceled my subscription after the trial but they did not.
Date of experience: September 06, 2018
Hello Jamie, We apologize for any inconvenience this may have caused. I have gone into your account, and as of August 20th, I have made sure that your account has been closed and all subscriptions have been cancelled. You will not receive any other charges or products from us. Again, we apologize about any inconvenience this may have caused. Please give us a call at (800) 555-3951 with any further questions or concerns that you may have. -Dietspotlight Customer Support
Tess58
1 reviews GB
Be careful folks
Be careful folks. Their site offers free samples but you are automatically enrolled in their programme. They only tell you this in their covering letter which arrives after the 14 day cancellation period. This is not a transparent organisation. I have emailed to cancel my unwanted subscription but if other consumer reports are anything to go by this won’t happen. I will update this site on the matter.
Date of experience: September 08, 2018
Hi, Let me first apologize for any confusion; when you signed up for 15-day trial, the terms on the sign-up page and the package insert stated that until you cancelled, you would automatically be enrolled in our Member Program. This program allows users to automatically receive the product monthly without the worry of running out of their supply. We’ve found that many users enjoy the convenience of this program and find that receiving the monthly supply is a good motivator to keep going. If you have any additional questions or concerns, call us at 1-844-96-Health (1-844-964-3258). We have recently extended our hours of operation and are now available to assist you Monday through Friday, 9 AM – 6 PM EST. Please feel free to give us a call at a time that is convenient for you. -Dietspotlight Customer Support
L Morris
1 reviews US
I would have given 5 stars
I would have given 5 stars; however, on the packaging receipt there is no contact information given. It took some research to figure out who to call to cancel my autoshipment. But after I figured this out, the customer service was awesome.
Date of experience: September 11, 2018
Paul
1 reviews US
I decided to try the "FREE" sample
I decided to try the "FREE" sample, and in no way intended to sign up for a regular subscription. Never received an invoice or shipment notice. After receiving the unwanted month's supply, I contacted customer service which was prompt and polite, but never refunded the charge they took from my account. Hopefully, I successfully canceled the commitment they believed I had made.
Date of experience: September 14, 2018
Hi, Let me first apologize for any confusion; when you signed up for 15-day trial, the terms on the sign-up page and the package insert stated that until you cancelled, you would automatically be enrolled in our Member Program. This program allows users to automatically receive the product monthly without the worry of running out of their supply. We’ve found that many users enjoy the convenience of this program and find that receiving the monthly supply is a good motivator to keep going. If you have any additional questions or concerns, call us at 1-844-96-Health (1-844-964-3258). We have recently extended our hours of operation and are now available to assist you Monday through Friday, 9 AM – 6 PM EST. Please feel free to give us a call at a time that is convenient for you. -Dietspotlight Customer Support
GM
1 reviews US
I have taken a few of the samples I…
I have taken a few of the samples I received and during the time I was on them I did feel my appetite was curbed. I haven't had time to take all the samples I received as I am having to deal with stressful family issues which doesn't help b/c I'm a eat when stressed. Hopefully I will be able to start again with this product and see the results I would like. Customer Service Reps have been very pleasant and helpful during this process.
Date of experience: September 17, 2018
Leigh Ann Coley
1 reviews US
I've tried the 14 day sample and am looking forward to seeing results over the next 30 days.
I've tried the 14 day sample with the knowledge if I didn't cancel within those 14 days that I would be auto charged for more to be sent. I didn't call to cancel in time, so a bottle is on it's way, which is fine because I really enjoyed my sample. I feel more energized and have lost two pounds in the two weeks. It has definitely curbed my appetite which leads to better food choices. I have called to cancel the subscription only because I want the freedom (and money) to order when I choose. It is pricey, but I am really eager to see my results after using for 30 days. I am anticipating adding a little walking, as I am pretty sedentary. I would recommend this product.
Date of experience: September 18, 2018
Joan Taylor
1 reviews US
Great experience only the monthly cost…
Great experience only the monthly cost due to being on fixed income right now.. Excellent customer services.
Date of experience: September 18, 2018
Shirl
1 reviews CA
Great Customer Service
Roger was very helpful to resolve the shipping issue
Date of experience: September 18, 2018
Jama Munson
1 reviews US
I hadnt had a chance to try the product…
I hadnt had a chance to try the product before the trial period ended. I called and not only did the extend the period, but are sending me more samples free of charge. Great customer service!
Date of experience: September 18, 2018
VIRGINIA
1 reviews US
I've lost 3 pounds in 2 weeks
I've lost 3 pounds in 2 weeks. So far so good, no bad side effects.
Date of experience: September 19, 2018
donna Spence
1 reviews US
Rep Roger moore
I rate the company with 5 stars .. the Customer Service rep I had was named Roger Moore He was very knowledgeable and very helpful
Date of experience: September 19, 2018
Alma
1 reviews US
I initially called to cancel while I…
I initially called to cancel while I try the 2 week trial, which I have for 4 days now and I feel great and notice a huge difference in my appetite. But the rep told me about the special they had and told him I’d call back next Thursday. He ended up offering me another 2 weeks of the Burn TS product completely free. So far tho I am interested!
Date of experience: September 19, 2018
Christine Sturgeon
1 reviews US
Excellent customer service
I am not a caffeine drinker and had some concerns with the caffeine in this product and how it would affect me. Roger at customer service went out of his way to reassure me and offered right away to send the caffeine free version of diet spotlight. I was impressed with his helpfulness and desire to answer my concerns. I’m excited to begin my 90-day transformation. Christine S.
Date of experience: September 19, 2018
Boochie Porter
1 reviews US
Mr. Roger M very professional with my call & service
I called in to give feedback about my free 2-week supply and my rep Roger M. was very professional, sounded concerned and extremely attentive to my needs! Very pleased with my order AND his impeccable customer service! 5 Stars out of 5!
Date of experience: September 19, 2018
David
1 reviews AU
The service i have received here was…
The service i have received here was excellent its a bit early for me to talk about the product as I only started the course 5 days ago and I'm aware my Metabolism is very slow but as for the service it’s 10 out of 10 five star thank you
Date of experience: September 19, 2018
Leila seevers
1 reviews US
This product has changed my life
This product has changed my life. I have lost over 50 pounds since the first of the year! Love the energy it gives me throughout the day!
Date of experience: September 19, 2018
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