Reviews 3.3
237 total
Janell
1 reviews US
Due to unforeseen circumstances I was…
Due to unforeseen circumstances I was unable to complete my trial in the time allotted prior to the auto shipment start day so I contacted diet spotlight to cancel and I had the pleasure of speaking to Roger. He was understanding and very empathetic to my situation and offered to send me another sample and extend my trial period. He was very supportive and made sure I had a way to contact him personally with any questions or concerns. I was not looking forward to making this call because typically companies can be very pushy and the interaction is usually transactional. That was not the case with Roger! I appreciate his time and willingness to help me succeed.
Date of experience: September 21, 2018
Anna
1 reviews US
Great customer service Michael was very helpful and…
Michael was very helpful and informative. He showed the knowledge he had for the product. I was impressed on how he addressed my concerns and immediately problem solved and came up with a solution.
Date of experience: September 21, 2018
Lauren Webb
1 reviews US
Roger was GREAT!
Roger was GREAT!! The products do not agree with my system, but Roger had an alternative for me! He answered all my questions. Thank you.
Date of experience: September 21, 2018
Pearl Mecwan
1 reviews US
Great customer service and great advise
Great customer service and great advise
Date of experience: September 21, 2018
testingtom
1 reviews US
I tried the trial product for almost 14…
I tried the trial product for almost 14 days but did not see much change (only 1lb to 2lb reduction) in spite of regular daily exercise. But the biggest change I noticed was restricted bowel movement and feeling slightly constipated (as I used to have excellent bowel movement before taking this product). The customer service rep (Michael Wallace) patiently listened to me and suggested alternate options (non-caffeine) version of the product a little longer. I cannot yet 100% vouch for the product, but the people listened to my issues and suggested alternate options. I am going to give that a fair chance and update the review later.
Date of experience: September 21, 2018
Staci S
1 reviews US
Friendly customer service
Helpful and friendly. Upfront without making me explain my position or try to sell me more.
Date of experience: September 21, 2018
Rosemary Yurczyk
1 reviews US
Michael was awesome in tailoring the…
Michael was awesome in tailoring the program to my needs.
Date of experience: September 23, 2018
Karen
1 reviews US
When I called Michal was very friendly…
When I called Michal was very friendly and helpful. He did not try to sell me anything more than what I wanted. It was nice speaking with him.
Date of experience: September 23, 2018
Leighanne Adams
1 reviews US
Customer service was amazing
Customer service was amazing. I have been having headaches while taking the supplement for a week. Roger was very knowledgeable and explained to me that I may be getting too much caffeine in one day. He is sending me caffeine free supplements so I will still be able to have my coffee every day. Thank you!
Date of experience: September 23, 2018
Terri
1 reviews US
Great customer service
Great customer service. I had issues while taking the 2 week trial. They listened to my complaints and quickly resolved things to my satisfaction.
Date of experience: September 24, 2018
Storm Claire Dunn
1 reviews US
Micheal in customer service was…
Micheal in customer service was terrific!!! I was going to cancel the subscription before I even tried the product becuase I'm on another weight loss program and didn't think I can take this product at the same time. But Micheal looked up the program I'm on and said it would work well together. So I'm going to give it a try!
Date of experience: September 24, 2018
Kim MacMillan
1 reviews CA
Great company
This company is flexible and accommodating to suit my needs
Date of experience: September 24, 2018
Avonn Lopez
1 reviews CA
Albert is very nice and accomodating
Albert is very nice and accomodating
Date of experience: September 24, 2018
debbie notley
1 reviews US
The customer service of DietSpotlight…
The customer service of DietSpotlight is absolutely wonderful. I worked with Albert I, and he not only answered my questions, but extended my trial for a month at no charge. Sadly, the product did nothing at all for me, so I won't be purchasing anything, but have never had such a respectful "return" of any product. Thank you for the opportunity to give this a try!
Date of experience: September 24, 2018
Marina Brutski
1 reviews US
The customer service of DietSpotlight…
The customer service of DietSpotlight is great. I worked with Albert and he answered my questions and extended my trial time for another month. I am still trying the product and I don't know if I will be buying it. Thank you for good service. M.
Date of experience: September 24, 2018
Lowistine Warren
1 reviews US
Excellent and informative!
Excellent and informative!
Date of experience: September 24, 2018
Dana Bandy
1 reviews US
September 24, 2018 Review
The people I spoke with and emailed back and forth were really nice. The product is a great one!
Date of experience: September 24, 2018
Customer Crissandra Rodgers
1 reviews US
My LAST weight loss product😀
I had the pleasure to have Customer Service Rep: Roger to help me understand that the pill upset my tummy because of the caffeine so he suggested the caffeine free formula. He offerred to ship me @ no cost to me this and to try it for another month FREE!!! I am soo excited I will be letting my family and friends about this amazing product TODAY!! Thank you again Roger, Crissandra
Date of experience: September 24, 2018
Dee_k
1 reviews CA
By far the best customer service…
By far the best customer service experience I’ve encountered. Rodgers answered all by questions about the product, and helped me located my parcel. Can’t wait to receive the pills, and start the plan. Thanks for the great experience! Dee k
Date of experience: September 25, 2018
Diana Stipcak
1 reviews US
Roger was very helpful!
Roger was very helpful!
Date of experience: September 25, 2018
Contact
About
Evidence-based resource on weight loss, nutrition, low-carb meal planning, gut health, diet reviews and weight-loss plans.