Reviews 3.7
100 total
Mark R
1 reviews US
Hard Water test kit
No problems. Hard Water test kit was exactly as advertised and worked properly.
Date of experience: March 04, 2024
Thanks for your review, Mark!
Bob
1 reviews US
Iron filter rebuild.
The parts I ordered were a perfect fit and the e-mail correspondence ansewered all my questions to make the rebuild come out perfect. Will definitely continue to be a customer.
Date of experience: March 06, 2024
Thanks for your review, Bob!
Aaron
1 reviews US
Great communication
Great communication. Very personable employees and willingness to help get your water clean! They will go the extra mile for you! Thanks again!!!
Date of experience: March 14, 2024
Thanks for your review, Aaron!
Teak love
1 reviews US
Great customer service
In addition to having a solution for addressing virtually any situation related to treating your water, what sets CleanWaterStore apart is customer service. I got an email response soon after a query about a replacement part, then an immediate phone response to clarify my order, followed by email to clarify a question about an installation question. I've ordered from them three times in the last 15 years, and the experience has always been the same. Top notch customer care in an age of seriously declining customer service.
Date of experience: March 18, 2024
Thanks for your review, Chuck!
Brent
1 reviews US
Scott was my sales person
Scott was my sales person, was very good in confirming the equipment that was to be used. This system took a few days to install, Scott called many times when trying to figure out an issue, which ended up being a stuck injector- but we troubleshot many issues over the phone. He really knows the products!
Date of experience: March 19, 2024
Thanks for your review, Brent!
Tracy Derksen
1 reviews US
Fantastic products and very easy to…
Fantastic products and very easy to install. Have peroxide filter, carbon backwash filter and added iron filter, next in the list new water softener. Highly recommend
Date of experience: March 22, 2024
Thanks for your review, Tracy!
Gabe
1 reviews US
excellent customer support
I had many questions and they answered through numerous e-mails, many within hours. The whole house water filter performs as expected.
Date of experience: March 26, 2024
Thanks for your review, Gabe!
Shonna chancellor
1 reviews US
Quick turnaround
Quick turnaround , good customer service would definitely use them again
Date of experience: April 02, 2024
Thanks for your review, Shonna!
Greg
1 reviews US
Great customer service
Great customer service, they reviewed my lab report and suggested a system that worked perfectly.
Date of experience: April 12, 2024
customer
1 reviews US
Good product, need more documentation
The product works great but I wouldn't have had enough instructions to assemble and install properly without YouTube and Google searches.
Date of experience: April 20, 2024
Aris.
1 reviews US
Ordered items of high quality
Ordered items of high quality. Arrived superbly packaged and fast. Extremely informative website. Dealing with two water wells, 45 miles apart, it sure helps to have one knowledgeable source. Great job, Thank you! A. S. Arsenis
Date of experience: April 22, 2024
Greg
1 reviews US
Awesome support and customer service
Awesome support and customer service, honest, knowledgeable and there to help!!! Thank you
Date of experience: April 26, 2024
customer
1 reviews US
Poor Customer Service
The product is good. Poor customer service. It takes very long to get a knowledgeable response from you and when I call, no one is available to answer questions and no one calls back. I called 3 times.
Date of experience: February 03, 2024
Tom
1 reviews US
First Experience
Everything came as it should. The directions were clear and understandable.
Date of experience: April 28, 2024
Mike Hillegas
1 reviews US
Product showed up on time and did what…
Product showed up on time and did what it advertised.
Date of experience: May 01, 2024
Brittany
1 reviews US
Very helpful and technical customer…
Very helpful and technical customer service. Easy to order, no hidden requirements.
Date of experience: May 01, 2024
Gary
1 reviews US
Water Treatment Solutions
When you have a problem with the smell and taste of your water -you want solutions. When I called in I had a solution that I was hoping would work. The tech listens carefully to my idea and in the nicest of ways said-Not the best idea. The solution they had was less expensive and much easier to maintain. THE TECH ASSURED ME HE WAS VERY CONFIDENT HIS SOLUTION WAS THE BEST. i TRY WHAT HE SUGGESTED AND IT WORKED LIKE A DREAM.
Date of experience: May 02, 2024
VK
1 reviews US
The way business should be done
The way business should be done. ✅
Date of experience: May 02, 2024
customer Ken patrick
1 reviews US
I was able to get an early diagnosis to…
I was able to get an early diagnosis to correct the issue.
Date of experience: May 02, 2024
DAVID BALDWIN
1 reviews US
All parts recieved were in great…
All parts recieved were in great condition and packed well. Had to wait on one package that took the full tour of the United States before I got it. This was fed ex. Maybe ask if you can have it shipped UPS.
Date of experience: May 11, 2024
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About
Clean Water Systems & Stores Inc provides innovative, low cost solutions for problem well waters worldwide. We help folks with bad well water, get great, clean, safe water! If you have bad well water, or city water that you want to improve, give us a call or send an email!