Reviews 3
60 total
Laurie Taylor
1 reviews US
The t-shirts are of a nice quality…
The t-shirts are of a nice quality material, I love the designs. It wasn't clear if the sizing was for women or men. I ordered 2X which is probably too big and then a small as a gift, which was a bit too small because the sizing wasn't clear. Also, I prefer v-neck design but that wasn't available. Also, it took a longer time to get them than anticipated, so I gave the "gift" t-shirt to my young granddaughter as it was too late for the gift I had intended it to be for.
Date of experience: February 19, 2024
Hi! Thank you so much for taking the time to leave this review. We have added a sizing chart to our website and are planning to ad it to every product listing moving forward to clear up any sizing discrepancies. We apologize for the delay in shipping. We print all of our tees in-house to ensure the quality is up to our standard and during the holidays we tend to get a little behind. We are working to fix this moving forward and appreciate your patience with us. If we can ever help you in any other way please let us know! God bless!
Jothy Varughese
1 reviews US
BEWARE OF BUYING ANY MECHANDISE FROM…
BEWARE OF BUYING ANY MECHANDISE FROM THEM. They are scammers that sign you up for monthly subscription without your authorization. Buyer beware. I bought T-shirts and its poor quality and not sized correctly. If I can give a negative star, I will
Date of experience: September 09, 2023
Hi Jothy, We appreciate your review but after checking your account we can see you used your membership multiple times to order a total of 5 t-shirts from us. Due to this, we don't understand why you are accusing us of being scammers or sending poor-quality shirts. We understand some people may not want to keep the membership every month which is why we allow members to cancel and rejoin anytime no problem. Our community is centered around Christ and helping spread his love. When you join Christian Divinity you get access to far more than just apparel and jewelry at discounted pricing. You also gain access to eBooks, live devotionals, and a community full of women who pray together and uplift each other. In the future, we ask you to contact us directly if you feel misled or if there are any issues so we can help clarify and keep you satisfied.
OMcFarland
1 reviews US
they don't cancel when requested
I bought a necklace. I didn't see anything about the monthly subscription. That's fine. I requested it cancelled immediately. And here we are a month later and I've been charged again. Ridiculous.
Date of experience: February 20, 2024
Thank you for your review! We are unable to find any emails or memberships attached to your name. Please contact us directly if there is an issue so we can help you get it resolved ASAP. If you have been mischarged we will get it taken care of and refund you no problem. Thanks!
Brandi Cotogno Lopez
1 reviews US
Don’t buy
Don’t buy. You will think you are buying a reasonable Christian shirt and you will be charged monthly. It’s a SCAM! They don’t answer emails or call back - zero customer service!!
Date of experience: March 01, 2024
We are unable to find any orders attached to your name or information provided by Trustpilot. We have requested additional information so we can respond. On average, we respond to emails, phone calls, and SMS messages within 24 hours Monday through Friday. Christian Divinity is a members-only company that provides 50-90% Off retail pricing on all our products as well as exclusive access to our Christian community where you can join live devotionals, get access to eBooks, and more. The price of our membership is just $19.95 a month. We allow members to cancel at any time. Our entire website has labels describing the membership. In order to enroll in our program you must agree to it during the checkout process of your order. Additionally, we follow all new memberships up with a welcome sequence of emails and SMS helping people utilize and and get started. We are very generous with refunds when it comes to situations where people sign up without knowing because we understand mistakes happen. We kindly ask you to contact us directly if you did engage with our company so we can help resolve the issue appropriately.
Rebecca Hill
1 reviews US
Wolf in Sheep’s Clothing—don’t trust!!!
Order a $4 necklace and get charged for a “free” $19.95 monthly membership. I had no idea that I was going to be charged for this membership while ordering the jewelry, and no where in my order or on the website does it say anything about it. When I wrote the company and explained, there was no offer of a refund. Just, sure, we’ll cancel your membership then. Wow. This company should be ashamed of themselves for taking advantage of Christians. Talk about a wolf in sheep’s clothing…
Date of experience: March 01, 2024
Hi Rebecca, While we understand your frustration we completely disagree with your review and find it alarming you can make these accusations. Our website clearly states on every single page that it is members only. We also make every member agree to our terms before they are able to purchase from us. Additionally we follow all new members up with a sequence of emails helping new members get acclimated to the benefits we offer. Because you agreed to the membership you got a necklace worth over $30 for just $4. Along with the amazing product discounts you also got access to our live devotionals, prayer group, ebooks and community full of Christian women within our app. The only way we are able to provide all of this is through our membership that can be canceled anytime. When you messages us to cancel you did not ask for a refund so we simply thought your intention was to just move forward without your membership. We understand you may be frustrated however if you have concerns we ask you contact us directly and give us the opportunity to resolve the situation instead of making false accusations online. There are much better and more peaceful ways to resolve things.
Kendra Watts
1 reviews US
Questionable but meh
The necklace itself was great but the membership price that I didn't realize i was getting charged for? 😂 Id recommend it to ither people as long as I MYSELF made it known to them that they would be charged 20 a month to be allowed to purchase. Personally though, I won't be buying from here again 🤷
Date of experience: February 15, 2024
Thank you for sharing your thoughts with us. We're glad to hear that you found the necklace great, and we appreciate your recommendation. We apologize for any confusion regarding the membership charge, and we'll ensure to make this information more transparent. If you ever reconsider, we'd love to have you back as a customer. If there's anything else we can do to address your concerns, please feel free to reach out.
Kim Douglas
1 reviews US
MISLEADING BUSINESS PRACTICES: MEMBERSHIP w/o PURCHASING.
I also was inadvertently charged $19.95 TWICE, two days apart in late February 2024. The method of securing membership is sneaky, and takes advantage of people UNKNOWINGLY. This is not the Christian way. I loved the t-shirts, and would pay more for them. If you wish to have members in your community, then you need to be CLEAR and UPFRONT, and not sneaky. Many people don't know how to navigate their way "OUT" of the membership. I have called multiple times, texted once, sent email from the link in your website, and sent emails multiple times from my own yahoo account, and have yet to be REIMBURSED as requested for two charges of $19.95, and have my membership(s) cancelled. One can not cancel on the website. The process of cancelling is as hidden and the process of membership. It is no wonder your phone number is so busy all the time, and people trying to cancel can not get through. Love your merchandise, love the mission, but clean up your business practices to be clear, open, honest and easily reversible. What would Jesus say? Until these changes are made, I won't be making more purchases.
Date of experience: March 01, 2024
Hi Kim, Upon checking we have already refunded and canceled your membership upon your request. While we understand your frustration we completely disagree with your review and find it alarming you can make these accusations. Our website clearly states on every single page that it is members only. We also make every member agree to our terms before they are able to purchase from us. Additionally we follow all new members up with a sequence of emails helping new members get acclimated to the benefits we offer. Along with the amazing product discounts you also got access to our live devotionals, prayer group, ebooks and community full of Christian women within our app. The only way we are able to provide all of this is through our membership that can be canceled anytime. We understand you may be frustrated however if you have concerns we ask you contact us directly and give us the opportunity to resolve the situation instead of making false accusations online. There are much better and more peaceful ways to resolve things.
Andrea Senff
1 reviews US
Deceitful!
Like so many others here, I was dooped. The membership is advertised on every page, however it is only in very fine print after the buy button that you find you will automatically be signed up for a membership that will be deducted monthly without you knowing. I have now paid for my original purchase 5 times over. This is extremely deceitful and anyone involved with the company should be ashamed to call themselves a Christian. Thou shalt not decieve!
Date of experience: March 04, 2024
Hi Andrea, Thank you for sharing this with us however we are unable to find any memberships attached to your name and we also disagree with your review. As you mentioned, the membership is advertised on every page. There are also multiple sections upon checking out that reflect this. Additionally, all members are followed up with a 14-day email sequence welcoming them to the membership and helping guide them through the features they gain access to. Our company is not able to provide the products and services we provide at such a low cost without the membership. We do not require any contracts by allowing members to cancel at any time. We hate to sound harsh at all because our goal is to uplift the community and provide resources that everyone can afford through our membership. If you have any issues we can directly help you with please reach out to us directly in the future. God bless.
Aubrey Krug
1 reviews US
Product review revision
I’ve only ordered one thing but it came in a reasonable amount of time and came in wrapped in a protective plastic to keep it from getting scratched in transit. I love the necklace I got and I love what this company is setting out to do. I’ve since had to revise my review. On march 4th a full three days after my Initial purchase I got charged for their subscription I did not sign up for. I’ve emailed the company several times since noticing and have heard nothing back. I asked for them to unsubscribe me and refund me the amount. The product quality is great but I am really starting to get frustrated. Update: they finally did get back to me and canceled the membership but I have still not received a refund.
Date of experience: March 06, 2024
Thank you for your kind words and for choosing our product. We're grateful that your necklace arrived promptly and safely. It warms our hearts to know you love both the item and our company's mission. Your support means a lot to us as we strive to make a positive impact. If there's anything more we can do for you, please don't hesitate to reach out.
Jennie Syms
1 reviews US
Untrustworthy!!!!
Have been trying to get a refund since January, ordered one bracelet for “x” amount, but was charged three different amounts same day, then another amount of 19.95 on the 9, of each month there after, totaling up to nearly $70. No one has returned my call, my text messages or email. Nor has my refund be given. Jennie
Date of experience: January 02, 2024
Hi Jennie, While we understand you are frustrated we strongly disagree with your review. We have responded to all of your inquiries and given you refunds in accordance with our policy’s. If you look at our website it is hard to miss that we are a Christian membership club that charges $19.95 per month. With the club perks you get wholesale pricing up to 90% off our products as well as access to ebooks, prayer groups, live devotionals and other community features through an app. We require all members to agree to the membership and follow all new members up with a welcome sequence about their new benefits and how to access the amazing features. We wouldn’t be able to provide the value we do without our small membership fee that can be cancelled at anytime by simply calling, texting or emailing us. We are sorry you feel mislead, please contact us directly if you have anything we can help you with.
Laurie C
1 reviews US
Love their products hate the deceit or lack of clarity and trickery of signing people up for subscriptions
Love their products, even ordered some for my friends, HOWEVER you feel tricked or misled into a membership, it is IMPOSSIBLE to speak to a live person I have requested MULTIPLE times to cancel it, and like the other lady said a automatic response came back, text no response, call leave voice-mail, NO RESPONSE!!!! Love your product hate the deceit and lack of clarity...PLEASE STOP WITHDRAWALING MONEY OFF MY CREDIT CARD.....IM ON A FIXED BUDGET , I DONT NEED TO PAY FOR GODS WORD AND DEVOTIONALS....
Date of experience: January 01, 2024
Hi Kelly, While we understand you are frustrated we strongly disagree with your review. We have never intended to be deceitful or trick anyone. If you look at our website it is hard to miss that we are a Christian membership club that charges $19.95 per month. With the club perks you get wholesale pricing up to 90% off our products as well as access to ebooks, prayer groups, live devotionals and other community features through an app. We require all members to agree to the membership and follow all new members up with a welcome sequence about their new benefits and how to access the amazing features. We wouldn’t be able to provide the value we do without our small membership fee that can be cancelled at anytime by simply calling, texting or emailing us. We are sorry you feel mislead, please contact us directly if you have anything we can help you with.
Susan
1 reviews US
Beautiful and hopeful
The selections were beautiful yet simple message of hope… the perfect gift for my friend with health challenges. DISAPPOINTED WITH THIS COMPANY. A few days after my purchase I was charged a $19.95 fee for the Christian Divinity Club. I did not sign up for a club membership. I have read this happened to others also. I just disputed the charge with my cc company to prevent other charges.
Date of experience: March 16, 2024
Thank you for your kind words. We're honored that our simple yet hopeful jewelry selections have been the perfect gifts for your friend facing health challenges. May they serve as reminders of God's love and strength in their life.
Anne Zimmer
1 reviews US
Deceitful Company!!!!
I purchased a t-shirt off of a Facebook advertisement from, Christian Divinity. I receive my t-shirt that I ordered, but 2 weeks later I was charged $19.95 & I had no idea why I was charged this money. I wrote them an email, and she replied back saying that, " I realize that $19.95 may be too much money, I'd be happy to reduce that to $9.95 a month." I told her no, I did not authorize his charge, I didn't receive any additional merchandise and I would like my money refunded. The lady in the email replied back again staying that she would refund the money. However, the money was never refunded I disputed my charge today with My credit card company and put a block on them from making further charges on my card. Horrible company!!! Very deceitful!!! I'm assuming that they probably get away with doing this with people that never check the charges on there statements. NEVER BUY ANYTHING FROM CHRISTIAN DIVINITY!!!
Date of experience: February 23, 2024
Hi Anne, While we understand you are frustrated we strongly disagree with your review. After reviewing your account you were in fact refunded then you went ahead and submitted a chargeback to your bank regardless getting additional money. If you look at our website it is hard to miss that we are a Christian membership club that charges $19.95 per month. With the club perks you get wholesale pricing up to 90% off our products as well as access to ebooks, prayer groups, live devotionals and other community features through an app. We require all members to agree to the membership and follow all new members up with a welcome sequence about their new benefits and how to access the amazing features. We wouldn’t be able to provide the value we do without our small membership fee that can be cancelled at anytime by simply calling, texting or emailing us. We are sorry you feel mislead, please contact us directly if you have anything we can help you with.
Kelly Moore Sharpe
1 reviews US
If I could go lower than one star
If I could go lower than one star, I would. This company deceptively has been drawing money from my account for months. Because it was "only" $13.95 @ month, I had not caught it. It has risen to $17.95 and they are not responding to cancel the UNINVITED prescription!! I'll be blocking them via my bank! Spread the word!!
Date of experience: March 24, 2024
Hi Kelly, While we understand you are frustrated we strongly disagree with your review. If you look at our website it is hard to miss that we are a Christian membership club that charges $19.95 per month. With the club perks you get wholesale pricing up to 90% off our products as well as access to ebooks, prayer groups, live devotionals and other community features through an app. We require all members to agree to the membership and follow all new members up with a welcome sequence about their new benefits and how to access the amazing features. We wouldn’t be able to provide the value we do without our small membership fee that can be cancelled at anytime by simply calling, texting or emailing us. We are sorry you feel mislead, please contact us directly if you have anything we can help you with.
A Cornelius
1 reviews US
This company is very misleading
This company is very misleading. I had no idea I was signing up for a monthly subscription. It was not clearly indicated anywhere and it was not charged initially. If they had charged that initially, I would’ve seen it and I would’ve known what I was signing up for. I agree with the other reviewers that say this practice is very misleading and deceitful. I hope they change their ways …
Date of experience: February 23, 2024
Hi, While we understand you are frustrated we strongly disagree with your review. If you look at our website it is hard to miss that we are a Christian membership club that charges $19.95 per month. With the club perks you get wholesale pricing up to 90% off our products as well as access to ebooks, prayer groups, live devotionals and other community features through an app. We require all members to agree to the membership and follow all new members up with a welcome sequence about their new benefits and how to access the amazing features. We wouldn’t be able to provide the value we do without our small membership fee that can be cancelled at anytime by simply calling, texting or emailing us. We are sorry you feel mislead, please contact us directly if you have anything we can help you with.
Angie
1 reviews US
I’d suggest that all of us who had…
I’d suggest that all of us who had money stolen from them turn them into the better business bureau but I’m sure they are based overseas. This company that operates under the guise of being a Christian company, and steals from people, is proof that the devil is alive and well.
Date of experience: March 26, 2024
Hi Angie, While we understand you are frustrated we strongly disagree with your review as we are not theifs and definitely not the devil. If you look at our website it is hard to miss that we are a Christian membership club that charges $19.95 per month. With the club perks you get wholesale pricing up to 90% off our products as well as access to ebooks, prayer groups, live devotionals and other community features through an app. We require all members to agree to the membership and follow all new members up with a welcome sequence about their new benefits and how to access the amazing features. We wouldn’t be able to provide the value we do without our small membership fee that can be cancelled at anytime by simply calling, texting or emailing us. We are sorry you feel mislead, but we are very clear with all of our terms. Please contact us directly if you have anything we can help you with.
Sherry
1 reviews US
Misunderstood
After paying for two t-shirts on their website they charged my credit card for another 19.95 which was not authorized and i wasnt aware of. I reported this to my cc company as fraud. I will be more savvy in the future with this type of online order and read all the content. I simply wanted two t-shirts for my mom not a subscription. My bad!
Date of experience: March 31, 2024
Hi Sherry, While we understand you are frustrated we strongly disagree with your review. We didn’t commit fraud, and do not appreciate when people call a card company to get product for free. If you look at our website it is hard to miss that we are a Christian membership club that charges $19.95 per month. With the club perks you get wholesale pricing up to 90% off our products as well as access to ebooks, prayer groups, live devotionals and other community features through an app. We require all members to agree to the membership and follow all new members up with a welcome sequence about their new benefits and how to access the amazing features. We wouldn’t be able to provide the value we do without our small membership fee that can be cancelled at anytime by simply calling, texting or emailing us. We are sorry you feel mislead, please contact us directly if you have anything we can help you with.
James Patterson
1 reviews US
VERY DECEPTIVE
This group has been VERY DECEPTIVE to this point. Wife bought shirts for a ministry group. She didn't know she joined a club. No response from their online form. No response from text message (as per their website). No response from a phone call - rolls directly to music. Post Reply: The receipt says subscription: "free." The "confirmation email" was never opened - NEVER OPTED IN. Getting out of this subscription proves to be impossible. No one answers the phone. Text messages go without response. Emails have not had responses. "Deceptive" is a polite word. These practices would not be tolerated by pagans. Embarrassing.
Date of experience: April 01, 2024
James, While we understand you are frustrated we strongly disagree with your review and find it misleading. After reviewing your inquires we found responses to all of them within a 60 minute period. Additionally you were refunded already for the membership. If you look at our website it is hard to miss that we are a Christian membership club that charges $19.95 per month. With the club perks you get wholesale pricing up to 90% off our products as well as access to ebooks, prayer groups, live devotionals and other community features through an app. We require all members to agree to the membership and follow all new members up with a welcome sequence about their new benefits and how to access the amazing features. We wouldn’t be able to provide the value we do without our small membership fee that can be cancelled at anytime by simply calling, texting or emailing us. We are sorry you feel mislead, but we are very clear about our terms. Please contact us directly if you have anything we can help you with.
Selah Ocker
1 reviews US
This was an AWFUL experience!
This was an AWFUL experience! I ordered a necklace and ended up being charged an extra $19.95 a few days after for a membership that I knew nothing about. They tell you that it’s on the website and receipt but it’s not. You don’t even get an email with the extra charge. It was never mentioned before or after the charge. Canceling the membership was extremely difficult. In addition, I never even received the necklace and have been calling, texting, and emailed nonstop trying to find out what happened to the package that was supposed to be here over two weeks ago. They eventually agreed to send me another necklace because I never got the first one, but only after two weeks of nagging on them and saying I would be leaving a review. Frustrating.
Date of experience: March 20, 2024
We find this review very disheartening. After reviewing the communication between you and our customer service team we found that not only was your initial order delivered, we processed another order for you completely free of charge and canceled your membership the day you inquired. Additionally, you can see on every single page of our website that we are a members-only company that provides 70-90% off all our amazing products as well as live devotionals, eBooks and hosted prayer groups oriented around helping women grow their faith. We require every single member to agree to this before they are abe to purchase from us and would not be able to afford to sell products for so cheap without the membership fee that can be canceled anytime. Once again, considering we sent you another piece of jewelry and canceled your membership upon your first inquiry we disagree with your response and review. In the future, if you need any help please contact us directly.
Glenn Westfall
1 reviews US
Wife tried to buy a necklace
Wife tried to buy a necklace. It never came. Then they started charging $19.95 a month. Had to have our credit card company put a stop pay on Christian Divinity and order new cards. SCAM COMPANY!!
Date of experience: April 08, 2024
Hi Glenn, This review is not based on a genuine experience as we have no recollection of you ordering from us. Additionally, it is clearly posted on every single page of our website that we are a members-only community and we force all new customers to agree to the membership before they can purchase from us. We would not be able to provide our amazing members with such tremendous value without charging a membership fee that can be canceled at any time. We are saddened by your response because you have never ordered from us and have made bold claims that are untrue. We wish you the best and hope that if you ever choose to order from us you contact us directly.
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Joining the Christian Divinity Club is more than just having access to our amazing resources like devotionals, ebooks, videos, challenges, and all of our incredible spiritual products. Joining the Christian Divinity Club is about joining a sisterhood of faithful women across the globe. You'll get to walk hand in hand with other Christian women as they help you and you help them in their faithful walk with Jesus Christ.