Reviews 4.2
876 total
alan
1 reviews US
Jim Young is the best…
this was the best experience I ever had. Jim young is your go to man. I called told him what I needed and he was extremely helpful in any question I had for him. on 1070 square ft. I saved over 1000 dollars by using Jim at carpet express. I am telling all my friends and family about Jim young. he is the best of the best
Date of experience: August 11, 2017
McFARLANE
1 reviews US
Excellent customer service and great prices!
I found the carpet locally and was able to purchase it online with Carpet Express for ~$600 less. Jim Y., my customer associate was super helpful and kept me updated on the status of my order (the brand I selected makes the carpet to order so there was a 2 week window for manufacturing the rug). When the carpet was ready to ship we worked at finding the most cost effective & fastest way for freight (shipping from GA to VA). Overall I was very pleased with Carpet Express and their customer service was exceptional (nice Southern hospitality!).
Date of experience: August 15, 2017
DAVIS
1 reviews US
Great prices and quick delivery
Great prices and quick delivery. Every detail was just as promised.
Date of experience: August 23, 2017
EVANS
1 reviews US
Excellent service, quality, and prices
Jim Young was awesome helping me find what I needed and getting it here. The prices are great and the floor is beautiful.
Date of experience: August 27, 2017
SPENCE
1 reviews US
Great customer service and competitive prices
Jim was great. We needed some hardwood pieces to match our existing ones for a renovation project in our house. The manufacturer had actually stopped making what we needed, but he was able to track down some spare boxes in the manufacturer's warehouse. A few days after the order Jim called us to let us know when it should be arriving. Everything arrived when expected. Great service!
Date of experience: August 30, 2017
JACOB
1 reviews US
I ordered a flooring sample and have …
I ordered a flooring sample and have never received it.
Date of experience: September 05, 2017
We take this issue very seriously. If you will send the flooring you are interested in to [email protected], we will send free samples and a 10% discount on your final purchase to try and make this right.
Steve
1 reviews US
Good experience
Good experience. You may need a front end loader to unload your carpet. My 160 yd2 of carpet and padding weight 1100 pounds. I knew I'd need a 12' or longer trailer and a loader to unload before I ordered. This was not a problem for me. Be sure that you are aware of the size and weight of the carpet roll and be sure you are equipped to handle it..
Date of experience: September 12, 2017
jose
1 reviews US
great service
great service, all went smooth, I will recommend and use them again.
Date of experience: October 04, 2017
WAIER
1 reviews US
Great carpet.
Great carpet. Great service' Great price.
Date of experience: October 07, 2017
ANDREWS
1 reviews US
Excellent customer service
Excellent customer service, product, pricing and quick shipping.
Date of experience: October 24, 2017
H. Andrews
1 reviews US
Great experience - they earned my trust
I'm so very glad I came across CarpetExpress when searching for flooring. I am always a bit leery ordering from a company I don't know. However, their staff was incredibly friendly and helpful. They promptly communicated and answered all my questions. Their prices couldn't be beat! My flooring arrived so quickly I had to scramble to prepare for it. The flooring was genuine, exactly what I ordered, and everything I hoped it would be. I would buy from them again and recommend them to others.
Date of experience: October 28, 2017
BARTEL
1 reviews US
Very smooth Clay!
Very smooth Clay!
Date of experience: October 29, 2017
Ann Eatmon
1 reviews US
Coretec Plus Flooring
We ordered our Coretec Plus Flooring from this company on 10/19/17 and in a matter of a few days we had it at our front door step. I went through Carol who works there and she was more than helpful and a joy to speak with over the phone. I could have ordered it from someone else but instead I went through Carpet Express because they were so nice to talk to and answered every question I had. We are installing the floor and it is going to be beautiful when finished. Very happy with this company.
Date of experience: November 03, 2017
NOGA
1 reviews US
Great customer service!!!!!!!
Great customer service!!!!!!!
Date of experience: November 03, 2017
ELIZABETH ANN SEBESTA
1 reviews US
Red Burberry & adhesive padding
Great prices. The company made multiple confirmations to ensure the correct order and shipping. Once shipped, the carpet quickly arrived. The terminal answered the phone and were helpful and knowledgeable. The terminal had extended hours for Will Call. Simple forklift installation into the vehicle. I forgot to confirm the length that the carpet was rolled, and the deliverer offered to re-roll it the shorter way However, I felt it was quicker and simpler to just have the trunk tied down and gratefully there was available string.
Date of experience: November 12, 2017
SUPPLY SIDE
1 reviews US
We have been working with Carpet …
We have been working with Carpet Express for more than 20 years and have always been very pleased with the service we've received. Peggy Porter is a "gem" and we always ask for her when we call. She's the best and a great ambassador for the company. sincerely, Ernie Metivier, President, Supply Side Inc.
Date of experience: November 13, 2017
Thank you for your kind review! I will be sure Peggy receives your praises!
REB
1 reviews US
Manassas VA Satisfied
No hassles. Provided the best options and at best cost I was able to find. Schedule was on target from order to receipt. Carpet was 1st quality and was installed the day after it was received--looks great.
Date of experience: November 15, 2017
SAK ENTERPRISES
1 reviews US
Great Pricing, Service and Fast Shipping
I received multiple bids locally in Dallas and thought there could be a better cost option. I looked online and learned the best place to get carpet is from the Dalton, GA area. I found carpet express and spoke with Clay. I knew exactly what I was looking to buy which helped, and Clay provided a quote very quickly. The prices were lower than what I had already received - a wholesale price with special discount for the month. I would rather buy from a supplier that gives me the best price first and that is exactly what Carpet Express did. No games, just good business. The carpet was delivered ahead of schedule and the quality was perfect. I would recommend the company and anyone I know to speak with Clay first.
Date of experience: November 18, 2017
Tracy Russek
1 reviews US
Carpet Express is the BEST
I stopped into Carpet Express this summer looking for a very specific carpet. Gabriel was incredibly helpful. He contacted the manufacturer, tracked down the carpet, ordered it, and arranged for delivery to New York City for an incredibly reasonable cost and very timely arrival schedule. I highly recommend Carpet Express. Thank you! My carpet looks amazing!
Date of experience: November 20, 2017
HILTON
1 reviews US
Excellent service all around
Excellent service all around. Response to my questions and provided outstanding customer service.
Date of experience: November 28, 2017
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At Carpet Express, we believe the floor is the foundation for beautiful interior design. You could say, “the floor is the most important wall in any home.” That’s why Carpet Express is committed to providing the most trusted brands from our nation's top flooring manufacturers at the lowest possible price. So whether you are shopping for carpet, hardwood, laminate, vinyl flooring, or area rugs, you can be sure that CarpetExpress.com is your best source for all your floor covering needs.