Reviews 4.1
472 total
David Micallef
1 reviews AU
impressed customer
I was extremely impressed with the quality of our family portrait also promptly delivered and communication every step of the way was great. I was worried that it was going to come rolled up in a tube and I’d have to make the frame myself, being a cabinetmaker that wouldn’t have been a problem but I was so happy to be able to hang it up straight away. Thank you so much canvas factory. One very happy customer here ;-)
Date of experience: November 29, 2018
Jenny
1 reviews US
Beautiful canvas!
Loved the end result!
Date of experience: November 30, 2018
Sabrina
1 reviews US
Beautiful Canvas
I received a beautiful canvas from Canvas Factory. The photo that I submitted looks exactly like the canvas that I received. The quality is great and the website was easy to use. Shipping was also very fast.
Date of experience: December 02, 2018
em
1 reviews US
Product came in damaged and the print…
Product came in damaged and the print quality is horrible! Not easy to communicate with the company.
Date of experience: December 04, 2018
Hi Em, sorry to hear about your experience. I can see you let us know about the damage and the quality and we are in the process of shipping you a replacement. On our USA web site we do have a Live Chat function which provides 24x7 coverage, so please give this a go next time. Regards Amanda
Neeraj Sharma
1 reviews US
I always use Canvas Factory for my car…
I always use Canvas Factory for my car photos and they do very fast shipment and the quality is top notch.
Date of experience: December 05, 2018
Maryann Drapkin
1 reviews US
Superior customer support and wonderful…
Superior customer support and wonderful products!
Date of experience: December 08, 2018
Sandi
1 reviews US
Beautiful canvas!
Beautiful canvas!! Thank you!
Date of experience: December 08, 2018
LeBaron
1 reviews US
Awesome customer service
Awesome customer service Timely delivery
Date of experience: December 10, 2018
Ronnie
1 reviews US
High quality! Super service! Fast delivery
Personalized gifts are a great way to let a loved one know you're thinking about them in a very special way. But I wasn’t quite sure exactly what to get my parents, til the good folks at Canvas Factory said I should try it out. Once I had my image created it was just a matter of choosing the size, wrap and upload my picture. Canvas Factory has the highest quality at the lowest price. Super service! Fast delivery. I even made a mistake after I sent in my order and the Live Chat feature was super easy and stress free. And best of all my parents are thrilled! Now I’m hooked. I can’t wait to fill my walls with more pictures.
Date of experience: December 10, 2018
Jean
1 reviews US
I didn’t know I was going to be charged…
I didn’t know I was going to be charged s foreign exchange fee.
Date of experience: December 12, 2018
Charlotte
1 reviews CA
Lackluster colour saturation
The online platform was easy to use and the price was beyond good. The product itself is fine - quality of canvas and frame are decent. Where it falls short is the washed-out colour of the print. The proof showed a colour saturation true to my image. The finished product is faded and hard to distinguish the sky, from the clouds, from the sunset. Probably won't use this service again.
Date of experience: December 12, 2018
Hi Charlotte, I am really sorry to hear this. Please can you email us a copy of the received canvas to [email protected]. If you take take a photo in natural daylight this would be appreciated Many thanks Amanda
Toby
1 reviews CA
Amazing customer service and my canvas…
Amazing customer service and my canvas print turned out wonderfully! Highly recommended!
Date of experience: December 12, 2018
Tonya
1 reviews US
A fantastic experience
A fantastic experience! A beautiful canvas that is professionally finished. Shipped very quickly and securely. No issues at all! I will definitely be ordering from Canvas Factory in the future!
Date of experience: December 12, 2018
Sue
1 reviews CA
Easy ordering process
Easy ordering process, great products, fast delivery
Date of experience: December 13, 2018
Amanda
1 reviews US
My canvs came in great time and looks…
My canvs came in great time and looks amazing! So happy with it.
Date of experience: December 13, 2018
Shellie
1 reviews AU
Love the product thank you so much
Love the product thank you so much
Date of experience: December 15, 2018
Owen
1 reviews IE
unacceptable delay…
unacceptable delay in the receipt of my purchase. Appartently it was returned to sender by the post office
Date of experience: December 18, 2018
Hi Owen, I am really sorry this has happened. We are currently investigating why your item has been returned to sender, but we are more than happy to process a refund for you. We will reach out to you via our Help Desk Kind Regards Amanda
Greg
1 reviews US
A story of redemption
Due to a manufacturing issue the canvas pictures I bought last year became unglued and fell apart. When I contacted CF they were very concerned and helpful. They helped me reorder the 3 pictures at no charge and quickly shipped them to me. I would give 5 stars if the originals didn't fall apart because the images come out beautifully each time.
Date of experience: December 18, 2018
Keith
1 reviews US
Very nice job on canvas print
Very nice job on canvas print . Used u before, looking to do it again
Date of experience: December 20, 2018
Kirsten
1 reviews CA
Really easy to order
Really easy to order, and very quick delivery.
Date of experience: December 23, 2018
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Create beautiful canvas prints from any photo. High quality materials and 100% satisfaction guarantee. Low prices with 70% off RRP storewide. Made in Australia.