Reviews 4.2
580 total
Sandra Harris
1 reviews US
Angie Smith went above and beyond in…
Angie Smith went above and beyond in helping me see why my order wasn’t processed
Date of experience: November 24, 2023
Thank you for your patience during the busy holidays, and we are honored to have your order placed! We look forward to serving you again soon too!
Melisa gutierrez
1 reviews US
Polite helpful
Polite helpful
Date of experience: November 24, 2023
Thank you for your business and Happy Holidays!
Bishop Patrice Smith
1 reviews US
The Young lady got right on it a…
The Young lady got right on it a Christmas present to my self happy had no tv the other one was broken she kept her word got right on it
Date of experience: November 27, 2023
Excellent! Thank you for the opportunity to make it right, and happy holidays!
doug
1 reviews US
Ralph helped me.
Ralph helped me.
Date of experience: November 27, 2023
Happy Holidays and thank you for choosing buyontrust.com!
Anonymous
1 reviews US
I was happy to receive such a quick…
I was happy to receive such a quick approval and purchased an Apple laptop however, I was not 100% satisfied with the condition though I understand it it is pre-owned. Frank in your customer service department was very gracious and took the time to explain the return process to me.
Date of experience: November 27, 2023
We want you to be 100% satisfied and recommend speaking with Best Buy directly where you picked up the laptop from! They can look into replacement and/or returns! Happy Holidays!
customer
1 reviews US
Spoke with Angie Smith and she was very…
Spoke with Angie Smith and she was very friendly and helpful getting me to the right department. Thank you!
Date of experience: November 27, 2023
Yay Angie! And thank you for being a great customer! Happy Holidays!
Susan
1 reviews US
Thank you so much for resolving my…
Thank you so much for resolving my concern, especially Angie Smith, she was so patient and kind, she answered all my questions. Thank you so much Angie for your help.
Date of experience: November 28, 2023
Yay Angie and thank you for the opportunity to take great care of you :) Happy Holidays!
angela parker
1 reviews US
angie smith was very kind and patient
angie smith was very kind and patient
Date of experience: November 28, 2023
Thank you for sharing, and for your business!
Jennifer Danley
1 reviews US
Exceptional
Excellent, fast, great customer service, no hassle.
Date of experience: November 28, 2023
Thanks for your business! Happy Holidays!
Iyona
1 reviews US
The customer service is well worth it I…
The customer service is well worth it I had assistance from Talia and she reassured me about my purchase I am thankful and will continue my services
Date of experience: November 28, 2023
Yay Talia! Thank you and Happy Holidays!
John S
1 reviews US
Very Easy
Paid my first payment then I got an email that said items were ready the same day I ordered. I went to BestBuy and they grabbed my bag, checked my ID and said have a great day sir. Very easy. Then today I got a courtesy call from Walter who was very helpful and let me know that my other items would be ready in a couple days. Walter is excellent.
Date of experience: November 27, 2023
Wonderful news! Yay Walter! Happy Holidays!
Jean-Daniel L’Or
1 reviews US
Just overall good
Just overall good
Date of experience: June 20, 2023
Thanks to great customers like you :) Happy Holidays!
Elyria, OH Customer
1 reviews US
Easy approval and ordering process!!
Found this company while searching online for lease or rent to own electronics. The application process was easy and I received instant approval. I placed my order and it was a fairly intuitive process. I spoke to Frank Wright about an item on my order that was still not available for pickup at Best Buy and he was very helpful in explaining the ordering and fulfillment processes. I look forward to using this company again.
Date of experience: November 29, 2023
Yay Frank! Thank you for your business!
SEAN PENSO
1 reviews US
The staff was very helpful
The staff was very knowledgeable and helpful
Date of experience: November 30, 2023
Angie is great! Thanks for being a great customer too!
Jazmin Guerra
1 reviews US
Great Service
The rep that helped me on 11/30/2023 did an amazing job at informing me of my order status. I spoke with two other reps and neither seemed to care how urgent the matter is of me picking up my computer. I believe the reps name was Patrick.
Date of experience: November 30, 2023
Yay Patrick! We will be sure to let him know what a great job he did, and we appreciate your patience and understanding as BuyOnTrust is at the mercy of Best Buy to manage inventory and fulfill orders. We promise, everybody is working as hard as they can to get orders fulfilled for the holidays!
DAVID D
1 reviews US
Awesome service just got my ps5 today I…
Awesome service just got my ps5 today I would recommend thanks to Angie and Patrick for there help
Date of experience: November 30, 2023
Yay Angie and Patrick! Thank you for your business and happy holidays!
customer
1 reviews US
Very great experience order next day my…
Very great experience order next day my order ready 😊fast order
Date of experience: November 29, 2023
Happy Holidays and thank you for your business!
Carolyn
1 reviews US
Very appreciative and satisfied
Harlem Lexington and Frank were very helpful in answering my concerns pertaining to my loan. Harlem even contacted me to check in on the customer service that I received. They all went above and beyond to ensure that my transaction for my items went through and went over what to expect moving forward. I’ll be picking up my laptop once I get off. Thank you to everyone who made this experience very convenient for me.
Date of experience: December 04, 2023
Congratulations and thank you for such a wonderful review of our teammates! Happy Holidays!
Brittany
1 reviews US
Angie Smith was amazing she helped me…
Angie Smith was amazing she helped me thru the hole process
Date of experience: December 05, 2023
Yay Angie! Thank you for your business and Happy Holidays!
Andrea Harrison
1 reviews US
Customer service
I was having issues with identifying myself and Angie Smith quick to help me resolve my issue in a timely manner
Date of experience: December 06, 2023
We appreciate your business and understanding as we work hard to protect you and others against identity fraud :) Happy Holidays!
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At BuyOnTrust.com we make owning high quality brand name electronics, and home goods, SIMPLE & AFFORDABLE while providing a FLEXIBLE payment schedule that fits your budget and lifestyle.