Reviews 3.8
116 total
Jeannie Chard
1 reviews US
Great service
Looking into buying another bike from Bikeberry and had some questions. I was on a chat with Freddie and he got answers for all my questions and was great to work with :) Was a great experience.
Date of experience: April 12, 2023
Andrew Bryce Jr
1 reviews US
Alvin Seville- helped me find a part…
Alvin Seville- helped me find a part ive needed for a year now. Fast response time no hassle they know what there talking about cause i didnt😂😂
Date of experience: April 12, 2023
Jessie Paulin
1 reviews CA
Excelent service
Fast, understanding and focused. Solved my problem right away. ALVIN
Date of experience: April 13, 2023
Diana Davis
1 reviews CA
Ordered a whole bike kit for the hubby…
Ordered a whole bike kit for the hubby for his birthday. Your customer Service representatives Summer and Earl were very helpful. Summer went out of her way to keep in contact with me for a couple of months now and even went out of her way to get me a discount that was above and beyond. Earl calmed all my confusion when i seen an email saying the bike shipped but then was cancelled with Fedex.
Date of experience: April 14, 2023
Mitch
1 reviews US
Freddie was very helpful!
Freddie was very helpful!
Date of experience: April 17, 2023
Richard Elliott
1 reviews US
Knowledgeable, Convenient, Helpful
Alvin S. Was direct, and informative. I'm excited about this upcoming build and I can not wait to keep asking questions learning and having fun!
Date of experience: April 18, 2023
Bradley Spangler
1 reviews US
Alvin was very helpful and quick to…
Alvin was very helpful and quick to respond when I had questions about engine fitment etc.
Date of experience: April 19, 2023
John Matrix
1 reviews CA
Alvin seville Had my issue solved in an…
Alvin seville Had my issue solved in an instant where as last person i spoke to about this felt like a friday and was eager to leave
Date of experience: April 26, 2023
Jocie
1 reviews US
Immediate Support- thank you!
Easy and straightforward answers! Thank you so much Alvin S.!
Date of experience: April 27, 2023
Joe Wong
1 reviews US
Great customer service
Greetings .. I ordered an ebike from Bikeberry about 3 weeks ago. The shipping manager-Felicia were great! in letting me know the on going status of shipment and after I received the shipment. She followed up with an email to make sure there were no damage or issues. Felicia wanted me to let her know how I like the ebike after my initial ride and that I was satisfied with my purchase. I explained to her the saddle were a bit too stiff and at some point I would like to switch to a wider saddle with spring absorbers. She immediately texted me with suggestions and even offer me a discount on which model I decided to buy..So I took up her offer and purchased the Mycargi black on black cruiser saddle, I know it's going to enhance my ride experience and the bonus is that it'll look sooo cool on my matte black Skyhopper. I can't thank! Felicia enough for her terrific customer service. Nice going ! Bikeberry for having such fantastic staff member on your team. sincerely, Joe
Date of experience: April 23, 2023
James
1 reviews US
Alvin Seville was Superb
Alvin Seville was friendly and knowledgeable about my situation and was able to resolve my issue . As far as I know up to this point . My issue was trying to cancel an order . I couldn't get ahold of phone support and wanted to contact someone before the items were shipped . If the order is cancelled then my experience was great .
Date of experience: May 10, 2023
Larry Poindexter
1 reviews US
Customer service was very helpful
Customer service was very helpful
Date of experience: May 10, 2023
Derrell
1 reviews US
Great Customer Service
Jennifer was patient and understanding of my requirements. She answered succinctly and quickly. Great company, great customer service!! 5 stars to them and Jennifer personally!! Thanks Bikeberry!
Date of experience: May 11, 2023
Kyle Gnegy
1 reviews US
Alvin seville helped me out a lot and…
Alvin seville helped me out a lot and was very nice and discussed everything perfectly with me for the questions I asked him.
Date of experience: May 11, 2023
Jarrod Hodge
1 reviews US
Jen deserves 10 stars.
Jen was very helpful. People are still better than chat bots. Jen really took the time to find out the answer to my question on products from bikeberry. The website was not helpful. Jen deserves 10 stars for being awesome. Thanks again.
Date of experience: May 11, 2023
WILLIAM PETERSON
1 reviews US
Alvin Seville deserves a raise
The person I had a live chat with, Alvin Seville, was super nice and had just the information I need about the Laidback seat post. It was a surprise to be able to get right through to him and it says a lot about your company to have a guy like Mr. Seville representing you.
Date of experience: May 23, 2023
Fabian
1 reviews US
Excellent service
Excellent service. Fast and with knowledge to guide me to buy the best bike
Date of experience: May 24, 2023
Jacob
1 reviews GB
Just all round helpful
Just all round helpful
Date of experience: May 31, 2023
Robert Masterson
1 reviews US
Alvin Seville took the time to find out…
Alvin Seville took the time to find out the answer to a difficult question I had. And he figured it out quickly. Thank you
Date of experience: May 31, 2023
Dennis Brashear
1 reviews US
Hey did Jen was very helpful I wrote she done a great job was great she was very helpful I'll do business with y'all again with help like that
Jen was very helpful polite she did a great job thanks you jen
Date of experience: June 01, 2023
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Bikeberry is the Motorized Bike superstore! We offer the largest selection of Gas Bicycles, Bike Engine Kits, Gas Bikes, Bicycle Motors Accessories and High Performance Parts to make you Motor Bicycle that fastest on the block. We have the best deals o...