Reviews 3.8
116 total
Jeffrey
1 reviews US
Excellent customer support
Had an issue with a 2 cycle engine kit. Contacted customer support and they told me they would help me out. They told me what info they needed to resolve the issue. The next day i was happy to see that they were sending me replacement parts to fix my problem with helpful info to make sure there is no further issues. Can't really expect any better than that. They stand behind what they sell. I appreciate that. Thank you Bike Berry.
Date of experience: March 16, 2023
Lovinit
1 reviews US
Freddie was awesome.…
Freddie was awesome...He helped make sure the upgrades i wanted to do were the rite parts for my ride....Bikeberry is my only go to for motorized bicycle parts.
Date of experience: March 16, 2023
Mike
1 reviews US
I dealt with Earl early PST today…
I dealt with Earl early PST today trying to order parts for our two bikes which I previously ordered friction motor kits for both. Earl was very patient with me as my order allowed for free shipping but my problem stemmed from the discount applied brought my order below the minimum $99. He had to explain the discount goes by the price before the discount is applied. Give Earl a raise, at least to the second floor! Thanks you guys, my motor kits get delivered today, looking forward to using them both as we’re retired, I’m 70 and need the help peddling! 🙂
Date of experience: March 16, 2023
Kurt Waller
1 reviews US
Everyt everything was fine product arrived on time everythinghing was fine I like the idea of…
Everything was fine I like the idea of being able to talk to somebody even though it's through texting more than I can say for others I had a good experience
Date of experience: March 15, 2023
d-lowe-driver
1 reviews US
I'm new to this hobby
I'm new to this hobby. Bikeberry has made it easy to learn everything. The YouTube videos are very helpful. The website is awesome. I did experience a small issue with the Hp carb I got and Earl was a huge help getting it handled for me. Nothing but a great experience with these guys
Date of experience: March 22, 2023
Ron Clewett
1 reviews US
Great support and very helpful.
I’m new to this and need advice once in a while. These guys are great, and the YouTube videos are a really good learning tool. I recommend watching all of them to learn Everything you need to know before and during your build. It’s all fairly easy, but it’s not all just plug and play. I few things and tricks need to be learned.
Date of experience: March 20, 2023
Damien Snyder
1 reviews US
Jen was great
Jen was great. Thanks
Date of experience: March 23, 2023
Brandon Vail
1 reviews US
Excellent customer service, Freddie
Excellent customer service
Date of experience: March 27, 2023
Ken Dot
1 reviews US
From the onset freddie was polite and…
From the onset freddie was polite and knowledgeable. He handled my situation in an expert expedient and efficient manner.
Date of experience: March 28, 2023
Paul Bard
1 reviews US
Questions on my bike kit.
I had some questions about the bike kit that I'm getting and Earl gave me the information I was looking for. He really got to me pretty quick too I didn't have to wait long for the answers. That's always a plus
Date of experience: March 30, 2023
Linda Vance
1 reviews US
Thanks to Earl for answering all my questions prior to my purchase!
Used Earl on the chat function to help determine if the bike I was considering would be a good fit for me. Earl answered all my questions and I hit the "Purchase" button. Can't wait for my new bike to come.
Date of experience: March 31, 2023
Omar Rivera
1 reviews US
Earl was great
Earl was great
Date of experience: March 27, 2023
Todd S
1 reviews US
Earl was great!
Earl was great!
Date of experience: April 04, 2023
LostInTheSoup
1 reviews US
Patients is a virtue.. it's much appreciated..
Talk to customer support on chat he answered all my questions that were holding me back buying a engine from you guys. Thank to my boy Freddie I feel confident now to go head and spend my money.. was little nervous because my bike has fat tires but he told me what I needed and what to do. He was patient and for that I'm thankful.. Give Freddie a raise he deserves it.. LOL 😂😆.. Thanks alot Freddie
Date of experience: April 04, 2023
Gabriel
1 reviews RO
First order experience
I have ordered some parts and after the order was placed I have decided to add another part to the order. I have reached the Customer support and Earl has responded promptly to my request and helped me to update the order. I am very pleased with how smoothly everything went.
Date of experience: April 04, 2023
sargent dewd
1 reviews US
Freddie was very helpful.
Freddie was very helpful in replacing my broken chain.
Date of experience: April 04, 2023
Division four goalie
1 reviews US
Great customer service!
Earl got me the information I needed so I could get a new filler cap. A+ service!
Date of experience: April 05, 2023
kyle bence
1 reviews US
Very quick service and assistance
Alvin Seville was very helpful and wasted no time addressing my issue
Date of experience: April 07, 2023
William Carter
1 reviews US
Jen was so very polite and helpful
Jen was so very polite and helpful. I was worried about my order and she assured me that it was being taken care of.
Date of experience: April 07, 2023
Thomas Stivers
1 reviews US
Very helpful
Very helpful
Date of experience: April 11, 2023
Contact
About
Bikeberry is the Motorized Bike superstore! We offer the largest selection of Gas Bicycles, Bike Engine Kits, Gas Bikes, Bicycle Motors Accessories and High Performance Parts to make you Motor Bicycle that fastest on the block. We have the best deals o...