Reviews 4.4
2,971 total
Khosrow Hakimzadeh
1 reviews CA
Custom duty is still a problem..
Custom duty is still a problem..
Date of experience: February 20, 2019
Hi Khosrow, I'm so sorry you're upset about the duties & taxes charged on your order(s). I truly wish we had a way to impact policy in your country, but unfortunately that is entirely up to them. We do not receive any benefit from you being charged these fees. We do now have a solution where you can "pre-pay" duties & taxes during checkout process on our website. This allows for you to pay the fees up-front, which speeds up delivery! Thank you again for your continued business!
Claudia Mancini
1 reviews CA
Great service and I believe beta…
Great service and I believe beta glucagon has helped me improve my immune system
Date of experience: February 18, 2019
Hi Claudia. It is so great to hear that you are receiving the best immune support from our Beta Glucan. We stand behind our products 100%. Thank you for sharing this positive review.
Haryati Sinaga
1 reviews US
I received the merchandise on time
I received the merchandise on time
Date of experience: December 15, 2018
Hi Haryati, We are glad you received your order of Beta Glucan on time. Thanks for submitting your review
JOHN saletri
1 reviews US
Love the products and subscribe
Love the products and the subscribe feature. Last delivery took unusually long though. Not sure why since deliveries are usually not delayed.
Date of experience: December 14, 2018
Hi John, Thanks for the feedback! We're so sorry there was a slight delay with your last shipment. I checked and we did ship your order the very same day it was placed. However, the end of November can be an extremely busy shipping month for companies handling packages and delays can occur. We look forward to serving you again very soon. I can assure you the shipping will be much quicker next time as it usually is! Thanks!
Maurice John
1 reviews AG
My experience was seamless
My experience was seamless. I fully appreciate the follow up calls when things were going well with order. This was quickly rectified. Thanks Better Way Health!
Date of experience: December 12, 2018
Hi Maurice, Thank you for the kind words! I'm so glad we were able to solve the problem with your address. Look forward to working with you again in the near future. Enjoy your products!
Leon Langford
1 reviews US
The product works
The product works. My only negative comment is that Better Way Health sends too many emails.
Date of experience: December 10, 2018
Hi Leon! I'm glad to hear you're enjoying the Beta Glucan. Thanks for your feedback on the emails also. We normally only send a few emails for new customers, to give them the product knowledge they need, along with their receipts and shipping confirmations. However, each year, we send multiple emails out for Black Friday, to notify our customers of the great deals. We don't want anyone to miss them! I suspect you're noticing those emails of recent. Going forward, things should go back to normal. Thanks for leaving this review. We truly appreciate you!
Susan
1 reviews US
Great product
Great product! Little pricey.
Date of experience: November 25, 2018
Hi Susan! I'm so glad you're enjoying the beta glucan. Our evidence based supplements have quality ingredients...real and not synthetic like many of the other supplements on the market. They are backed by clinical studies and are published in medical journals, and have gone through the best purification processes necessary for greatest effectiveness. As a company, we chose to carry these products, based on this science and and the third party research. The synthetic options cost less to purchase, but you’d need significantly larger quantities of them to try and achieve a fraction of the benefit. This product generally sells for about $70-$75 a bottle. Our company offers like 5 ways to save on the product.If you give us a call at 1-800-746-7640 we can go over the options with you. When you're ready to reorder, please reach out to us. You actually have a HUGE amount of in store credits in your loyalty rewards account :)
Brandy
1 reviews US
Integrity and great customer service!
Better Way Health was friendly, knowledgeable and extremely helpful each time I’ve spoken to them. I wanted to skip a shipment due to the amount of supplements I had and was informed that I had rewards to use because they were going to expire due to switching to a new rewards system, so I was able to skip a shipment as well get the next shipment (an entire month’s worth of supplements) free with rewards I didn’t even know I had. They didn’t have to tell me about the rewards because I never would’ve known. I appreciated it so much because money was pretty tight at that time. I appreciate your integrity Better away Health!
Date of experience: May 10, 2024
David
1 reviews AU
Although I can only assume there is a…
Although I can only assume there is a larger healthy contingent of BWH co-workers sending out customer orders and greetings I have the extraordinary pleasure of working consistently with Sharlene. We share a history of growing up in different areas of the South of the USA. As we correspond regarding BWH merchandise orders, we also have the extra pleasure of sharing bits of our lives and times. I look forward every three months to hearing and sharing from Sharlene and knowing that she is taking care of my BWH needs just as I want and need.
Date of experience: May 10, 2024
Janet Bessler
1 reviews US
Better Way Health, A Great Company
Better Way Health doesn’t need to keep asking for reviews. They are great at customer service , ready to help in any way. I wish all companies could be more like Better Way. I’ve been very happy and fortunate that Beta Glucan has helped my health tremendously.
Date of experience: May 09, 2024
We love hearing that Beta Glucan has helped your health tremendously...we're rejoicing with you! Thank you so much for all the truly amazing reviews you have left for our company! We really appreciate this! That being said, we also don't want you to feel obligated to leave a review each time the opportunity is given. After each interaction with our company or when an order is placed, an automated email is sent to provide the opportunity to review that specific experience with our company. While those will still be sent automatically, please don't ever feel obligated to leave a review! Please only do so if it's truly on your heart! Thank you so much for being a part of our family all these years, and allowing us the opportunity to serve you!
Toni
1 reviews US
Excellent customer service!
I wrote a comment about having difficulty placing an order, and was immediately emailed a response that was very helpful. Even when I took a while to get back to the order & finish it, they responded when I did & seemed to stay engaged. Very pleasant experience with this company!!!
Date of experience: May 09, 2024
Toni, thank you so much for your 5-star review! It is great to know everything was resolved quickly and to your satisfaction. We are always thrilled to serve you at Better Way Health because we genuinely care for you and your needs. We look forward to serving you in the future!
Jessica Herrera
1 reviews US
It is a joy to support Better Way
It is a joy to support Better Way. They’re a marvelous team who values old-fashioned, kind customer service. It’s also nice to support fellow Christ-followers. Small businesses need customers to directly purchase from them (vs. Amazon), so don’t hesitate to shop Better Way!
Date of experience: March 28, 2024
Thank you so much for your kind words! Jessica, it's a joy to serve you at Better Way Health and give you the service you deserve because we genuinely care for you and your needs. We truly appreciate you!
Ruth A Miller
1 reviews US
Great company!
Michelle was 100% helpful as she has in the past. I needed to make an adjustment to the upcoming order. It was handled with care and understanding. Thank you for continued great customer service!!
Date of experience: May 07, 2024
Amazing! We are thrilled to hear that Michelle gave you the outstanding service you deserve! She is known to go above and beyond for customers because she genuinely cares for them and their needs. We truly appreciate your loyalty all these years! Thank you for choosing Better Way Health!
Jody Link
1 reviews US
Beta Glucan
The available information that you provide, how open and honest you are about what you offer, and it works for me, I have never felt better!
Date of experience: May 07, 2024
Wonderful! We are thrilled to hear that you are enjoying the amazing benefits of our Beta Glucan! It's an honor to provide you with detailed information about our products as well as which ones will serve you best for your specific needs. We truly appreciate you, Jody, and thank you for choosing Better Way Health!
Mary Jane Scheff
1 reviews US
If I send a text, It never fails, Michele will answer everytime. She always has words of encouragement for me!
Michelle never fails to answer my texts with wonderful words of encouragement! That is why she is on the Aces Team. We lift each other up that's what is beautiful about it!! Everyone on the Aces Team are top notch representatives of this awesome company who really care about people and sincerely do all they can to meet everyone's needs diligently. They always respond right away!! I know they pray for Barbara and she is very thankful for you all and appreciates your prayers very much. We couldn't have found a better product than Beta Glucan for her and such wonderful people. We won!
Date of experience: April 30, 2024
Thank you so much for your kind words about our Aces Team, Mary Jane! It's an honor to give you the service that you deserve because we genuinely care about you and your needs. We are also thrilled to hear that you are enjoying the immune-boosting benefits of our Beta Glucan. Many blessings to you, and thank you for choosing Better Way Health!
Mary Burgess
1 reviews US
Zach gave me superb speedy service with…
Zach gave me superb speedy service with a subscription question I had! Thank you, Zach, you are doing an awesome job!
Date of experience: May 08, 2024
This is music to our ears, Mary! Thank you so much for your kind words! It was an honor for Zach to serve you and give you the service you deserve. He is always happy to help! Thank you for being a part of the Better Way Health family!
Connie Bast
1 reviews US
Prayers
The representative that called me was following up on my thoughts on your face cream product. It was at a difficult time for me as I was sitting in the hospital with my very ill mom. During our conversation I was interrupted by hospital staff and felt the need to explain my distracting. Your representative was very compassionate and understanding on what I was going through. She asked it I would like to pray together for my mom. Her prayer for my mom was beautiful. My mom actually opened her eyes for a minute after our prayer and that was so wonderful. Her compassion lifted me up from the ground it was wonderful. Even though I had to make the decision to put my mom in hospice care that afternoon and I thought I would loose her in the near future she has shown us a strong will to live and has rebounded and is doing wonderfully. This I attributed to all the prayers that were for mom starting with that telephone call. Thank you for caring.
Date of experience: March 28, 2024
Wow! Connie, thank you so much for sharing your amazing customer experience with us! Sharlene is phenomenal and a treasure to our company. She is known to go above and beyond for customers because she genuinely cares for them and their needs. We love supporting our customers in any way we can, whether it be ways to save, product information, wellness tips, and even prayer! We will continue to pray for you and your family. We're so thankful to have you as part of the Better Way Health family!
Shirleen Lilly
1 reviews US
After taking Beta Glucan for over a…
After taking Beta Glucan for over a year...it has kept my immune system so healthy that I have just been declare cancer free.
Date of experience: March 30, 2024
Shirleen, thank you so much for your 5-star review! It's our honor to provide you with quality products that you can trust. We truly appreciate you, and it's an honor to serve you at Better Way Health!
Jennifer Mitzan
1 reviews US
Great product
Great product, great service! I also was so pleased to see you acknowledged prayer day. I wish there were more companies like you, that stand up and be proud to pray and to acknowledge God. Thank you!
Date of experience: May 07, 2024
Thank you so much for your kind words, Jennifer! It is an honor to provide you with quality supplements and the exceptional service you deserve because we genuinely care for you and your needs. Thank you for choosing Better Way Health!
Lily
1 reviews US
Best customer service at Better Way Health
Better Way surprised me with a birthday gift card of $10 so I decided to add Beta Glucan 100 to my usual subscription order of Beta Glucan 500 by combining it with reward points for a better discount. ( Money is a bit tight these days especially when you’re on a fixed income so every discount helps.) But I had difficulty applying both gift card and reward points. That’s when I had the pleasure of communicating with Michelle. She cleared up the issue and made sure everything in my order was correct. My favorite part was her concern for me on a personal level. Not treating me like a robot. Better Way customer service is the best. Thank you, Michelle.
Date of experience: April 26, 2024
Amazing! Happy belated birthday, Eleanor! We love to hear that you had an amazing customer experience with Michelle! Michelle is phenomenal and a treasure to our company. She is known to go above and beyond for customers because she genuinely cares for them and their needs. We truly appreciate your loyalty all these years! Thank you for being part of the Better Way Health family!
Contact
About
For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members.
With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else.
Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!
Core Values
Excellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.
Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.
Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.
Core Focus
Bettering the world with Beta Glucan.
Company Verse
I want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]
Try Our Products For Yourself
TRUST10
Beta Glucan 500
Beta Glucan 100 Plus
Beta Glucan 100
Beta Glucan Replenishment Cream
Our Story
What is Beta Glucan?
Beta Glucan 500
Beta Glucan 100 Plus
Beta Glucan 100
Beta Glucan Replenishment Cream
Our Story
What is Beta Glucan?