Reviews 4.4
2,971 total
Jennie
1 reviews US
Received a personal call from Michelle
I didn’t expect to receive a phone call to directly speak to my concerns, and the kindness Michelle posed spoke volumes of this company’s integrity. She was able to give me some tips and options to aid with my questions. I certainly hope to love this product as I really appreciate when a company demonstrates such integrity.
Date of experience: March 25, 2024
Jennie, we're thrilled to hear that you had an amazing customer experience with Michelle! It's part of our commitment to ensure all our customers receive the personalized care and attention they deserve. Our products have the research to back them up and you can trust that you're getting the best immune support available. We share your hope that you'll love the product just as much. Welcome to the Better Way Health family!
Cristina Rubio
1 reviews GB
Zach was quick and efficient in dealing…
Zach was quick and efficient in dealing with a problem I had. Also understanding. Great customer service.
Date of experience: April 26, 2024
We love to hear this! Zach was happy to help, and it was his honor to serve you! At Better Way Health, we strive to go above and beyond for our customers because we genuinely care for them and their needs. We truly appreciate you, Cristina!
Nancy Parr
1 reviews US
Love products!! but too many reviews
I love this company but I am very tired of them asking for reviews after every single order and every single interaction. Great products Amazing people but please stop asking for so many reviews!
Date of experience: April 05, 2024
Nancy, we appreciate your feedback, and we apologize for the frequency of the review requests. They are automated, so feel free to delete them if you do not want to reply. It's an honor to provide you with quality supplements that actually work, and we are thrilled to hear that you are enjoying them. Thank you for your loyalty to Better Way Health for all of these years!
Jamie
1 reviews US
Presently surprised!
I didn’t expect a reply because your message said you would be closed for “Good Friday”. This makes me happy to know you observe this day:). Thank you for replying to my email and adjusting my subscription date out further, I’m impressed already with you guys!
Date of experience: March 29, 2024
Jamie, thank you for taking the time to share your experience with us! We love hearing that we went above and beyond to welcome you to the Better Way Health family! It's always our pleasure to provide each customer with outstanding service because we genuinely care for them and their needs. Thank you for choosing us!
Iwana
1 reviews US
She sent me nice
She sent me nice, meaningful Easter greetings. I responded, thanking her along with Easter greetings. She in turn sent a nice reply. All very uplifting and a real blessing. She is a great Customer Service person. Blessings, Iwana
Date of experience: March 29, 2024
Iwana, thank you so much for your kind words! We strive to consistently provide our customers with an amazing customer experience, which we know is becoming a rare thing in today's busy world. Thank you for allowing us the opportunity to serve you here at Better Way Health!
Joan
1 reviews US
Michelle was so helpful when working…
Michelle was so helpful when working with me when I called about my upcoming order. She answered all my questions and helped me get additional items at the best discount possible. It’s nice when a company looks after their customers! She was friendly and knowledgeable and a pleasure to speak to.
Date of experience: March 21, 2024
Amazing! Joan, we love hearing this! Thank you so much for sharing your amazing customer experience you had with Michelle! Michelle is phenomenal and a treasure to our company. She is known to go above and beyond for customers because she genuinely cares for them and their needs. Thank you for your loyalty and friendship all these years! We truly appreciate you here at Better Way Health!
Deborah Smith
1 reviews US
I had placed some time ago and…
I had placed an order some time ago and forgot I moved my prescription out a little further. I called and spoke with a wonderful lady she was very kind and patient with me, and even prayed with me, which touched my heart deeply. Thank you Better Way I love y’all.
Date of experience: April 01, 2024
Deborah, we love hearing that we were able to assist you with your Subscribe and Save order! At Better Way Health, we strive to provide each customer with outstanding service because we genuinely care for them and their needs. Thank you for letting us serve you! Many blessings!
Pawe
1 reviews SG
Better Way Health the company
Better Way Health the company, the product and the support come across to me as trustworthy, making my purchase and re-order decisions easier. The personal support I had from Zach was great. He was patient and empathetic to my needs, and his input helped me to purchase with peace of mind.
Date of experience: March 22, 2024
Pawe, thank you so much for your excellent feedback! Zach was happy to help, and it was his honor to serve you! We're so glad that he was able to assist you in making your purchase effortlessly! We always strive to go above and beyond for our customers. We genuinely care for them and their needs, while providing quality, immune-boosting supplements they can trust. Thank you for your loyalty all these years! We truly appreciate you here at Better Way Health!
Brian
1 reviews NZ
helpful
helpful, quick response
Date of experience: May 15, 2024
Deb
1 reviews US
Better Way and Sharlene ARE a better way!
Sharlene is one of the absolute best customer service people I’ve ever encountered! She’s thorough, super kind , and accommodating! Very creative in problem solving and there for the customer’s best interest and savings. Not just the company’s. Better Way really IS a better way!
Date of experience: March 26, 2024
Thank you so much for your excellent feedback, Deb! We love hearing that Sharlene went above and beyond to serve you! Our goal is to always provide outstanding service to our customers, and we're thrilled to hear that we did just that. We truly appreciate you, and thank you for choosing Better Way Health!
CustomerAM
1 reviews US
A pleasure to do business here
Michelle was knowledgable so was able to guide us to the ‘right’ product choice on the Beta Glucan. She was very pleasant and professional… my shopping experience is always a pleasure at Beta Glucan.
Date of experience: April 03, 2024
Thank you for sharing your excellent feedback with us, Ana Maria! We love hearing that you had an amazing customer experience with Michelle! She is known to go above and beyond for customers because she genuinely cares for them and their needs. Thank you for your loyalty and friendship to Better Way Health!
Cindy
1 reviews CA
Great Packaging
I loved that my package come with scripture in the packaging! I wish the shipping wasn’t as expensive but I know the quality of product makes it worth receiving!
Date of experience: April 05, 2024
Cindy, welcome to the Better Way Health family! You can definitely trust that our products are the best immune supplements. As every supplement is always 3rd party tested for purity and effectiveness. We will do everything we can to make sure you get the best pricing. We have bulk order discounts, a Subscribe and Save program that offers fantastic savings including reward points. We'd love to discuss these options with you. Thank you for choosing us! We love sending out each bottle with a lot of love and encouragement!
Penny Stevens
1 reviews US
Your service is 5 Star
I really appreciate your consistant caring service and follow up. Thank you All
Date of experience: April 28, 2024
You are most welcome, Penny! We love hearing that you always have an amazing customer experience with us! We truly view our customers as friends and genuinely care for their needs. Thank you for your loyalty! We truly appreciate you here at Better Way Health!
Jeanne Newberry
1 reviews US
I wouldn’t go without it!
Great products that I attribute my health and ability to stay well with all the crud around. They have great customer service! I wouldn’t go without my Beta Glucan and Turmeric!
Date of experience: April 12, 2024
Wow! Thank you, Jeanne, for sharing your personal experience with us! We are happy to know you are enjoying the Beta Glucan and Curcumin products. We are honored to provide you with outstanding service and quality, immune-boosting supplements that you can trust! We appreciate your loyalty all these years! Thank you for being a part of the Better Way Health family!
Mary R Coons
1 reviews US
Thank you for exemplary service …
I never have to worry about my order shipping as the staff takes care of it. It’s done and no problems. Thank you Better Way
Date of experience: March 24, 2024
Excellent! Mary, we are thrilled that you had an amazing customer experience with us! We consistently strive to go above and beyond for our customers because we genuinely care for them and their needs. We appreciate you and thanks for letting us serve you at Better Way Health!
John
1 reviews CA
When I had a question about the…
When I had a question about the problems I’ve had with UPS you were on top of it right away and assured me you would and you did even make it easier by lowering the price for us Canadians. And when you called or I called I was very encouraged that you guys were for real. God bless you for how you serve your fellow beings us your family now. I love you all.
Date of experience: March 29, 2024
John, thank you for your excellent feedback! I am so glad to hear that we were able to assist you promptly and save you money at the same time. We are always here to serve you and happy to do so because we want you to have an amazing customer experience! Thank you for being a part of the Better Way Health family and many blessings to you!
Mr. JOEL EPSTEIN
1 reviews US
Great Customer Service from Better Way
On Friday afternoon of last week I was notified about an impending shipment of Beta Glucan. I do not need any more at this time and sent two email messages and a voicemail to Better Way Health requesting cancellation of the shipment. This morning I got a call back from Michelle at Better Health. She told me that she was not able to stop the shipment from going out, but she would reverse the charge on my credit card. This is the type of customer-focused service that I have experienced in the past with Better Way, and it is most welcome. My earlier review, in which I complained about the shipment turned out to have been based on incorrect information. Better Way had in fact sent me an email a few days earlier giving me an opportunity to cancel or reschedule the shipment. But I did not see it because my inbox is too full. My earlier review should be disregarded.
Date of experience: March 25, 2024
Joel, thank you for taking the time to give us your updated feedback! Michelle was delighted to assist you and give you the service you deserve! Our goal at Better Way Health is to consistently provide you with an amazing customer experience because we genuinely care for you and your needs. We appreciate you, and it's an honor to serve you!
Leslie Welnicki
1 reviews US
Healthy pills…
I just appreciate you keeping in touch with me and letter me know what is going on. I do hope the pills are working for I have not taken them long yet to know the results.
Date of experience: April 10, 2024
Welcome to the Better Way Health family, Leslie! We always strive to provide excellent service and make sure our customers are well-informed. We genuinely care for our customers and their needs, that's why we provide quality, immune-boosting supplements that actually work. We look forward to hearing from you how things are going. Thank you for choosing us, it's always an honor to serve you!
Lisa
1 reviews CA
Fast, personal customer service!
Not only was my email to support replied to promptly, but a phone call from an employee explaining how they were handling the missing item was amazing!
Date of experience: April 09, 2024
Lisa, thanks for sharing this great feedback with us! We were delighted to assist you and give you the service you deserve! We strive to provide each customer with an amazing customer service experience because we genuinely care for them and their needs. Thank you for allowing us the opportunity to serve you here at Better Way Health!
NATALIA
1 reviews IL
Excellent customer service
Excellent customer service! They always have a solution to everything. A real pleasure to contact them.
Date of experience: April 25, 2024
Natalia, thank you for sharing the amazing experience you always have with us! We view you as our family and are honored to be a part of your journey, serving you in any way we can from product knowledge, savings, and resolutions. We can't thank you enough for choosing and being a part of the Better Way Health family all these years!
Contact
About
For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members.
With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else.
Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!
Core Values
Excellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.
Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.
Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.
Core Focus
Bettering the world with Beta Glucan.
Company Verse
I want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]
Try Our Products For Yourself
TRUST10
Beta Glucan 500
Beta Glucan 100 Plus
Beta Glucan 100
Beta Glucan Replenishment Cream
Our Story
What is Beta Glucan?
Beta Glucan 500
Beta Glucan 100 Plus
Beta Glucan 100
Beta Glucan Replenishment Cream
Our Story
What is Beta Glucan?