Reviews 3
293 total
Andrew Cantu
1 reviews US
Very user friendly website!
Very user friendly website!
Date of experience: November 18, 2023
Jessie Lloyd
1 reviews US
Attitude
Delivery personnel provided good customer service and exhibited friendly professional attitude.
Date of experience: November 18, 2023
Nettie Rocha
1 reviews US
No communication after purchase
The price was great, and that’s all I can say. I have not received my merchandise nor do I have a way of tracking it. The email said I can track my package, but didn’t include a tracking number. I haven’t heard anything about my package/shipment since I purchased it.
Date of experience: November 21, 2023
Bradley Allison
1 reviews US
Couch and table damage
They have zippers to hold arm rest on and zipper is broke on couch so you can't put armrest on. Table came chipped
Date of experience: November 24, 2023
Amber Calvillo
1 reviews US
Not what I expected
On my delivery date the hardware was missing from my daughter's bed so they could not put her bed together until 2 days later. They did come back and fix the problem. However, I was also missing a bar stool from a "set of 2" I ordered and it has been 2 weeks and the problem is still not corrected. On a $6,000 purchase I did expect better service.
Date of experience: November 21, 2023
customer
1 reviews US
I have not received my items yet
I have not received my items yet, but I am very excited about remodeling renovating
Date of experience: November 22, 2023
Olubunmi Awe
1 reviews US
Did not come with in time frame
Did not come with in time frame
Date of experience: November 22, 2023
Judy Coronado
1 reviews US
I ordered black lamps and got white
I ordered black lamps and got white. I called spoke with Alisa in the San Antonio location, she asked me to send her a picture and outside of box and would call me back. I never received a call only text that stated Hello! It appears that this was a shipping error and we will order in a replacement for you. Please allow up to 2 weeks for the replacement. Horrible customer service, especially for what I paid for the lamps.
Date of experience: November 22, 2023
Dana Lozada
1 reviews US
Quality of items
Quality of items
Date of experience: November 24, 2023
SanAntonia
1 reviews US
Y’all are full of s$&t
Y’all are full of s@$t . Delivered me a broken couch with broken recliners. And then y’all want to charge me a 200 restocking fee. When I scheduled a pick up the drivers didn’t call the morning of and then wouldn’t wait the 20 minutes they were supposed to wait for me to get home. I would never ever recommend y’all to anyone.
Date of experience: November 24, 2023
Natalie Frank
1 reviews US
Keep running a sale and prices low
Keep running a sale and prices low, and great delivery 👍
Date of experience: November 24, 2023
Miss Ariela L Sagredo
1 reviews US
This experience was fairly easy
This experience was fairly easy, but it would have been better if I got my merchandise a little earlier.
Date of experience: November 25, 2023
Jeannette W Johnson
1 reviews US
N/A#########3
N/A#########3
Date of experience: November 25, 2023
Jack Clark
1 reviews US
The store layout was very nice
The store layout was very nice. Good lighting. I was at an Ashley store before Bel. Y’all were like night and day on display choices and lighting. But most of all the price !! Good Job
Date of experience: December 01, 2023
Ralphine Taylor
1 reviews US
Warehouse representatives were very…
Warehouse representatives were very nice.
Date of experience: November 24, 2023
Shaireen Khawaja
1 reviews US
Timely, affordable, and convenient
Great and easy experience.
Date of experience: December 05, 2023
MV
1 reviews US
Easy installation and great customer…
Easy installation and great customer service
Date of experience: December 01, 2023
AMBER PRUITT
1 reviews US
Polite and fast on time
The delivery guys called and gave me a time came very early in the time frame which I was happy about.very polite came in got the couch set up dropped off the mattress and had me sign and was gone little less than 15 min
Date of experience: December 01, 2023
Charles Kirkland
1 reviews US
I had a problem with one of my chairs…
I had a problem with one of my chairs in my 7 piece dining set and I called customer service. They were very helpful to replace the chair. The experience was excellent!
Date of experience: December 02, 2023
Esmeralda Vasquez
1 reviews US
great shopping online
it was easy to manouver online. More pictures or 3D option would be great
Date of experience: December 11, 2023
Contact
About
The story of Bel Furniture is one of hard work, determination, integrity and, most importantly, family. Run by two brothers, our company has always sought to deliver the highest quality furniture at the most reasonable price. And our dedication to this mission has paid off — Bel Furniture has become a household name, one that speaks for itself. How is Bel able to offer such great prices? We cut out the middleman. This enables us to pass benefits directly on to our customers, something Bel has strived for from the beginning. And with a customer base that grows by 5,000 each month, these benefits must make the difference. Though its beginnings were humble, Bel Furniture has evolved into one of the foremost furniture retailers in Texas. The company now boasts 20 locations with 3 distributions centers throughout Houston, Corpus Christi and San Antonio. We have a goal of reaching 25 showrooms in Texas over the next two years, and we’re poised to extend our business into adjacent states as well. Bel is also pleased to offer two exclusive lines, the Mollai Collection and the Sara Collection, designed by the owners themselves. But the company’s 400 employees are the real driving force behind Bel’s success. Each member of the Bel Furniture team is valued, respected and trained extensively. We take pride in investing in our staff and treating them like family. Regardless of how large Bel Furniture gets, we will always put the customer first. Our clients’ needs will continue to take top priority, and we will continue to offer quality at a reasonable price.