Reviews 4.1
40 total
Maddy
1 reviews US
Marissa R with online customer service…
Marissa R with online customer service is superb! I was worried about not getting my items in time of needing them & she was ready to help right away! She did everything she could to accommodate my concern & I am so thankful for it. It truly is something when you work with a customer service provider who is willing to help you with anything.
Date of experience: July 28, 2021
Thank you so much for sharing this incredible feedback with us! It means so much to us to know that our staff is not only helpful and accommodating, but really goes above and beyond to do everything possible to satisfy our customers. Your loyal patronage is what we value most, and we are equally as thankful that Marissa was able to make you aware just how much we appreciate you as a customer. We truly hope to have the pleasure of assisting you again soon!
JAMES
1 reviews US
SO nice to transact with some who knows…
SO nice to transact with some who knows their job!!!!! Ashley was PERFECT in her professional, courteous, and patient, handling of my issue with an order!! Usually I am full of dread when asking for help changing an order, but ASHLEY was perfect in every way and expedient. PLEASE make her a Customer Service Trainer. Everyone needs someone like Ashley in charge. She is a star on your staff ⭐️ AND, give her a raise immediately! LaVonne Treat Portland, Oregon.
Date of experience: August 14, 2021
Thank you so much for taking the time to share this wonderful feedback about your recent interaction when shopping with Bare Necessities. We are so thankful to know that Ashley went above and beyond to provide you with the outstanding level of service that you deserve! She certainly does possess all of those positive attributes you mentioned, and we are grateful to have her on our team to assist our customers. We appreciate your loyal patronage, and we look forward to having the pleasure of assisting you again in the near future!
Donna James
1 reviews US
The Company "Bare Necessities" is…
The Company "Bare Necessities" is probably the "BEST" company ever that i have dealt with my entire life. I am a 61 year old woman who has had many experiences with on line shopping and only this one is the most organized and professional. I've been surprised with how "easy" Bare Necessities gives you your (percentage off) on your orders.They just apply it at check out. I didn't have to do anything. This time i got 20 percent off. Yeah! Sincerely, Donna James ❤
Date of experience: October 30, 2021
Thank you for taking time to share your glowing feedback regarding your experience when shopping on our site with us! We are so grateful to you for your loyal patronage, and we couldn't be happier to hear that you were completely satisfied! Knowing that you feel we are the best company to deal with has us delighted - and we think YOU are the best customer we have ever had the privilege of providing outstanding service to as well! We are looking forward to assisting you with all your intimate apparel needs in the future and hope you will return to shop with us again soon!
Jeanette
1 reviews US
Excellent company
Excellent company, I've been buying from for years. Super fast delivery & if you have to exchange item it's a breeze, they even pay for you to send back your exchange and send replacement items w/o charging you. A very trusted, honest company...something that's rare in these days. Oh, and super customer service too, can't ask for more than that :)
Date of experience: November 03, 2021
Thank you so much for making the effort to share this positive feedback with us. We cannot begin to express how much it means to us that we have been able to deliver a memorable experience to you when shopping with us, and that you are satisfied with our delivery speed, exchange process, and especially with the service we provided! Ensuring all of our customers receive the superior level of service they expect and deserve is of paramount importance to us, and reading your review really made our day! We hope you will return to shop with us soon so that we may have the pleasure of assisting you again in the near future!
Ben
1 reviews GB
These guys are the b0ll0cks
These dudes literally send haribos with every order. What else is there to say? Even if the clothes were bad (which they never are cos everything I've ever ordered from these guys has been clean, matched the description, cheap, free shipping with hermes AND kept up to date with all shipping information) the haribos will cheer the mood of any disappointed customer with this company to which there never should be cos these guys are truly the pinnacle of online thrifting experiences.
Date of experience: January 12, 2022
Thank you for the great rating and your positive feedback! We are so glad that you had a positive experience when shopping with us and assure you we will continue to strive to deliver outstanding service to our customers always!
Nina Roman
1 reviews US
Akello: Customer service - AMAZING!!!
Akello in customer service is AMAZING! She was so so helpful in assisting me find the right, perfectly fitting bra! She was very knowledgeable, polite, and PATIENT! The world needs more Bra Genies like Akello, because women like her really help the world go ‘round (and help us find perfect fitting bras). Thank you again Akello for an amazing and unforgettable experience! Another reason for my loyalty to Bare Necesseities. Customer service unmatched!!!
Date of experience: February 27, 2022
Thank you so much for this incredible feedback about your recent experience with Akello. We are absolutely thrilled to hear that she was able to deliver such outstanding service to you! Nothing makes us happier than hearing that our customers are beyond satisfied thanks to the dedicated, passionate women that endeavor to help women achieve their perfect fit! We appreciate your loyalty to Bare Necessities, and we are looking forward to having the opportunity to assist you again in the near future!
RS
1 reviews US
Bra shopping is one of the most…
Bra shopping is one of the most frustratingly difficult tasks and one I put off as long as I can. Choices are numerous and overwhelming but Thanks to Shawna with her patience and helpfulness I was able to make choices that I'm hoping will workout better for me. I didn't feel pressured or hurried to buy. Thank you! there is nothing worse than spending 4 hours online and then more time on the phone to just give up in frustration and buy nothing.
Date of experience: March 16, 2022
Thank you so much for this excellent feedback about your recent interaction with Shanna! We know just how challenging it can be to find the perfect fit - but we are so happy to hear that Shanna patiently and skillfully assisted you with making a selection that we hope you will absolutely love! We appreciate your loyal patronage, and we hope to have the pleasure of speaking with you again in the near future!
Paris
1 reviews US
You will love shopping on BN.com
Easy to search based on size style color or anything else. I love the Friends & Family prices going on right now. Had a question about my order today and Customer Service was friendly and resolved it in less than 2 minutes. I’ve been shopping this website for years and have always been a happy customer because of my hard to find bra sizing. Best selection (unmatched) for uncommon bra sizes! My orders always deliver with the correct items inside and delivery is always sooner than expected. Returns are just as easy as placing orders. What’s not to love???
Date of experience: April 09, 2022
Thank you so much for your kind words and feedback. It is such a pleasure to hear that your interactions with us have not only been seamless but also enjoyable. It is always our goal to provide an outstanding level of service to every customer we assist. We are equally proud of our wide range of sizes and the endless options we carry for women of all shapes and sizes. We hope to continue to provide you with a high quality shopping experience, and we are so thankful for your patronage.
Lou McGuire
1 reviews US
Caitlin Rocks!
My recent experience with Caitlin was definitely 5-star. My experience yesterday with the website was NO-star.The website makes promises of discounts that aren't aavailable, but never tells you that. So I kept re-entering a promo code that wouldn't work, wondering what was wrong with me, getting frustrated to the point that I didn't care if I bought anything or not. Today however, I found Caitlin, who explained everything, helped me quickly reconstruct my order, and was polite and charming throughout. From now on, I'll order by phone.
Date of experience: May 24, 2022
Thank you so much for taking the time to leave your feedback. We are so sorry to hear that you had experienced some trouble while trying to apply your discount code to your order. We do try to be transparent with our customers and generally provide the details of any promotional offer in a link that can be found at the top of the page when the code is entered. However, I have provided your feedback to our Promotions team so that we can strive to be as clear as possible with all of the details. We are so glad that you decided to give us a call when you were having some trouble and happy that you had received the assistance you needed. We are thrilled to hear that Caitlynn was able to rectify this situation and get you all taken care of in such a delightful manner. Please do not hesitate to reach out to us for any of your future needs. Thank you for shopping with us!
Erin A G
1 reviews US
The reason I’m giving five stars is…
The reason I’m giving five stars is because of your customer service rep Marissa. The bodysuit that I had ordered has been on back order twice and when I called to inquire about it another customer service rep told me it was being packaged and shipped which wasn’t the case. I contacted your customer service again and Marissa was able to help me with another size and expedite my shipping. She was fantastic!!!! She made the whole process great!
Date of experience: May 24, 2022
Thank you so much for providing this valuable feedback about your recent experience when shopping with Bare Necessities. We have coached the associate who had provided inaccurate information accordingly, and we have also recognized Marissa for a job well done! We are so happy to hear that she was able to skillfully assist you, and are thankful that you were satisfied with the outcome. We hope to have the privilege of speaking with you again in the near future!
Claire Waddell
1 reviews US
I was having trouble checking out…
I was having trouble checking out online, the complete order button stayed grayed out and I struggled with the promo code and after going back and forth multiple times figured I’d messed it all up so called instead. Marissa was great. She was so kind and able to log into my account and complete my order for me quickly and easily. Turning a frustrating moment into a delightful purchase experience. Thank you Marissa!!
Date of experience: June 06, 2022
Thank you for taking the time to share your kind feedback with us. I am so happy to hear that Marissa was able to provide you with such amazing assistance and turn a frustrating experience into a pleasant one! Here at Bare Necessities we strive to make every shopping experience extraordinary. We read and review all feedback in order to help us provide a positive customer experience. We really appreciate your comments and look forward to doing business with you again in the near future.
Maria Miel Iles
1 reviews US
Marissa went above and beyond with…
Marissa went above and beyond with patience and product knowledge! I am SUPER hard to fit (36I - yes, that is a size!) and she confidently guided me through a series of wireless sports bras and dress bras explaining the pros and cons of each model. Buying bras is always a major event for me, both financially and emotionally, so her expertise is much appreciated and valued. Thank you so much Marissa!
Date of experience: June 21, 2022
Thank you for sharing with us the wonderful experience you had while working with Marissa! We understand that finding the right fit can sometimes be a daunting experience. It is our goal to make the process much more “Seamless.” Our Bra Fit Experts are equipped with the training and knowledge to help you find the right fit for any occasion. We are so glad that you found us and hope to work with you again soon!
S.l
1 reviews US
I have had many shopping 🛍 experiences…
I have had many shopping 🛍 experiences . However, I have had the ultimate most outstanding experience with Erica . She is super attentive and genuine . I could hear the joy 🤩 from her voice . I will always shop with bare necessities because of Erica . Happy 😃 happy and grateful! Blessings to Erica and all her colleagues @Bare necessities.🥰❤️😍 Love ❤️ her sister Jillian too !!
Date of experience: September 03, 2022
Thank you for taking the time to share your kind feedback with us. I am thrilled to hear of your wonderful experience with Erica and with Bare Necessities! We certainly agree that she is a joy to have on our team! Here at Bare Necessities we strive to make every shopping experience extraordinary. We read and review all feedback in order to help us provide a positive customer experience. We really appreciate your comments and look forward to doing business with you again in the near future.
JANE BARLAM
1 reviews US
Erica was fantastic
Erica was fantastic. She helped me so much. She made my return exchanging the bras for a smaller size and putting through a ew order in addition for me so easily. She did it with kindness, conscientiousness and her expert product knowledge Her excellent customer service made this an extremely wonderful experience for me I would definitely order from your company again and again. Thank you Jane Barlam 818-793-3510
Date of experience: September 19, 2022
Thank you so much for sharing these wonderful comments regarding your recent experience with Erica! We couldn’t be more thrilled to hear about the memorable experience she provided you while shopping. Erica is an asset to the Customer Service Department and truly cares about each and every one of her customers! We are grateful for your feedback and look forward to having the pleasure of assisting you again soon!
Bertie Connally
1 reviews US
Customer service Erica is a key example of how to treat customers who may not always be the target demographic.
As a man who enjoys women’s clothes and women’s bras and panties. Erica had made me feel comfortable and welcome by helping me with sizing with regards to one of the brands that used a different sizing to the regular brands I shop at. European and UK sizing gets confusing but Erica was able to help me get my selection! Not only that she reassured me that my cross dressing friends would be welcomed at bare necessities. 🏳️🌈🏳️🌈🏳️🌈🏳️⚧️🏳️⚧️🏳️⚧️🏳️⚧️
Date of experience: December 13, 2022
Thank you so much for providing this wonderful feedback about your recent interaction with Erica. We are so grateful to her for providing you with the positive experience and superior level of service that you deserve. It is extremely important to us that EVERY customer feels valued and comfortable while shopping with us, and we are so happy that you were met with satisfaction - you are ALWAYS welcome at Bare Necessities! We hope to have the pleasure of assisting you again in the near future!
JAN
1 reviews US
Excellent experience
Excellent experience I got a person easily on the phone. ERICA was so helpful, friendly and knowledgable. I enjoyed her personality and enthusiasm for her job. She helped me with both a return then an order of another garment she helped me find. She is a jewel. Give her a raise.
Date of experience: April 15, 2023
Thank you so much for sharing this valuable feedback about your recent interaction with Erica. She is an integral part of our incredible team of Bra Fit Experts, and we couldn't agree more - her enthusiasm for delivering outstanding service to our customers is an admirable trait. We are so happy that she delivered the level of service that you deserve and expect, and we truly hope that the experience was overwhelmingly positive when you shopped at Bare Necessities. We are looking forward to having the privilege of assisting you again very soon!
Katie L
1 reviews US
Diana has set the new standard for exceptional Customer Service!
Diana was amazing! I had just received my order and tried on the items. Unfortunately, I ordered the wrong size. But Diana was able to interpret my measurements to get me the perfect size. She sent me custom links filtered by my size and style preferences. In one phone call, I was able to start my return, receive a shipping label, a return slip AND order new items!
Date of experience: June 07, 2023
Thank you for sharing your experience about your recent interaction with Diana while you were shopping at Bare Necessities! We are so pleased to hear that she was able to meet all your needs in one simple phone call. Our Bra Fit Experts strive to provide a superior Customer Experience with every interaction. We hope that you love your new items that Diana has helped select for you. Please do not hesitate to reach out in the future for some more style suggestions!
Patricia Schroeder
1 reviews US
BEST customer service ever!
I have worked endlessly with Kary (Cary?) on the phone to get the right size, which hasn't been easy but she makes the process easy and even enjoyable. She's patient, super-knowledgeable, cheerful in a genuine way, and makes me feel like she really cares. Kary is literally the best customer service rep I think I've ever had. Give that woman a raise! :)
Date of experience: July 12, 2023
Thank you for taking the time to share your kind feedback with us. I am so happy to hear that Kerri was able to provide you with such amazing and expert service! I agree, she is genuine in every way and truly gives a personal touch to each of her customers. Here at Bare Necessities we strive to make every shopping experience extraordinary. We read and review all feedback in order to help us provide a positive customer experience. We really appreciate your comments and look forward to doing business with you again in the near future.
Janice Reich
1 reviews US
Brandi was just wonderful!!
Brandi was just lovely and very helpful. She explained everything concerning my refunds and helped me use my $25 reward towards a new Bare bra! Your Customer Service reps are just great! And your Bare line of bras & undies are so comfortable! I love them, so don't change them. I love this Company. Bare Necessities could teach other Companies how to operate!!
Date of experience: July 31, 2023
Thank you for sharing your experience with Brandi! We are so excited about our new exclusive Bare line and all of the new products we have recently launched, so it is wonderful to hear that you are loving the expanded selection as well! Please be on the lookout for new styles, soon to come. Thanks so much for shopping with us, and please know that we do sincerely appreciate your positive feedback about our company! We look forward to having the pleasure of assisting you again in the near future!
JCHO
1 reviews US
Kerri is the most outstanding customer…
Kerri is the most outstanding customer service representative that I have spoken in many, many years. She is the epitome of how one should treat their customers. Frankly, I was amazed that anyone today would be so helpful, kind, professional, and go “above and beyond” to research what I was seeking. We need more people in this world like Kerri. She is the epitome of what a customer service representative should be. She should be recognized for her talent, and promoted! I had no idea that anyone still provided this type of excellence in service these days! Hooray!
Date of experience: August 28, 2023
Thank you for taking the time to provide us with your feedback on your time you spent while working with Kerri! She is a valued member of our team, and we hope that every interaction you have with us continues to give you that WOW experience! We understand that online shopping may not always be the easiest way to shop and that sometime you may have questions before making your purchase. We are so glad to hear that Kerri was able to assist you through your journey and that she has made the experience a memorable one!
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Bras, panties, lingerie, swimwear, shapewear, activewear, hosiery, men's underwear, plus size bras and more at Bare Necessities.