Reviews 4.3
852 total
Mike D.
1 reviews US
Honest employees who seem to really…
Honest employees who seem to really care about their customers and helping out whether with recommendations before purchase or support even years later. Their speakers vastly outperform comparables costing much more and are built to last. Would recommend Aperion to anyone.
Date of experience: October 30, 2018
Jorge A. Calvo
1 reviews PA
Excellent service
Excellent service. The guys at support service are always ready to help. Thank you very much.
Date of experience: October 30, 2018
Jeffrey J
1 reviews US
Sounds very good
Sounds very good, competes with speakers costing more.
Date of experience: November 22, 2018
Chris Rustkowski
1 reviews US
First class advice helped me qet the…
First class advice helped me qet the most out of my Aperion speakers - great friendly service - no pressure to buy new stuff.
Date of experience: November 28, 2018
CLARENCE
1 reviews US
I purchased a pair of the Intimus 5T…return policy less than desirable
I purchased a pair of the Intimus 5T tower speakers. I wanted to match the current center channel finish Verus forte (piano black). I did not see this finish available in the piano black as part of their regular online product offering, but found the "piano black" offering as an open box. I received the product and it had good sound presence, especially in the mid-range. However, the speakers lack the bass output and the overall sound experience I was looking for. I then call customer service to ask for a return (RMA) since i had only had the speaker approximately three weeks, but was told that since they were open box, I would have to pay to return them. Highly disappointed in this return policy. I guess I will have use Amazon going forward. Amazon stands behind their return policy whether regular or discounted pricing applies to the merchandise. (Order #1518)
Date of experience: December 04, 2018
Rod Faison
1 reviews US
I was helped by a gentleman named…
I was helped by a gentleman named Dallas, I remember because he was amazing. His knowledge, customer service skills and overall demeanor was pleasant and refreshing! His advice and knowledge was greatly appreciated.
Date of experience: December 05, 2018
Nick
1 reviews US
I love the sound I’m just not that into…
I love the sound I’m just not that into the look of the speaker.
Date of experience: December 11, 2018
Rick Garza
1 reviews US
excellent and superb service
Since my first contact with Aperion I have not been more pleased and satisfied with not only the knowledge and quality of products, but also there customer service, support, and responsiveness in delivering and taking action in doing what is best for the customer. Ok you want an example ? Here ya go...... just last week ago my surround sound speaker simply stopped working. So I got on the phone quickly with them to help discover any issues that may have been resolved over the phone. Unfortunately we were unable to detect any issues and Aperion proposed the crossover may have failed. A such, they got me to ship the speaker to repair. Well after 4 days they called me and said “ we are working on the speaker but have decided to ship you a brand new one so that you are up and running for the Holidays”. I got my speaker in 2 days !! Wow !!!! I truly appreciate Aperion and I truly love my verus grand speaker system too ! Keep up the great work guys !!
Date of experience: December 12, 2018
richard audia
1 reviews US
My Allaire Bluetooth Speakers sound…
My Allaire Bluetooth Speakers sound great
Date of experience: December 25, 2018
John
1 reviews US
Aperion is just a great company…
Aperion is just a great company offering excellent products - excellent customer service, very knowledgeable staff, great articles - what more could you want!!
Date of experience: December 26, 2018
Chris Noble
1 reviews US
Great quality product
Great quality product
Date of experience: January 01, 2019
Ryan Piwowarski
1 reviews US
Great speakers from a great company
Customer service was excellent as always and very knowledgeable!! Speakers are ridiculously awesome and look/sound incredible!
Date of experience: January 03, 2019
Antonina Arde
1 reviews AU
Aperion super tweeter.
I just bought a pair of aperion super tweeter and very disappointed it didn’t sound good as I expected. It was very weak hardly hear it. Even if you put your ears directly to it. I even run it direct to the amp by itself and still sound like whispering. It’s a waste of money and I wouldn’t recommend it.
Date of experience: January 09, 2019
Hello Antonina, I sorry to hear that your experience with our Super Tweeters hasn't met your expectations. Please don't hesitate to reach out to our customer service team at [email protected] or 888-880-8992 to see if they can help out. Thank you, The Aperion Audio Team
Sarosh Sepai
1 reviews US
Great customer service
Great customer service! Received the replacement items in a reasonable period of time.
Date of experience: January 14, 2019
Guy
1 reviews US
Top-notch customer service. Truly exemplary.
Truly exemplary, professional knowledge and interpersonal dedication.
Date of experience: January 18, 2019
Lass
1 reviews US
great products
great products, and fast service
Date of experience: January 22, 2019
Rich
1 reviews US
Highly knowledgeable staff what will…
Highly knowledgeable staff what will actually talk to you is such a nice change from the way most companies seem to run. I had an issue with a missing part and my subwoofer, both of which were handled quickly and professionally. It's the sort of service that is rewarded with additional purchases!
Date of experience: January 31, 2019
Lydia Robertson
1 reviews US
All kinds of Awesome!!
All kinds of Awesome!! Your customer service is pretty amazing! Immediately and knowledgeable help and quick shipping!
Date of experience: February 06, 2019
Jorge Fernandez
1 reviews US
Fantastic speakers
Fantastic speakers. Awesome cuatomer service.
Date of experience: February 13, 2019
Richard Dery
1 reviews US
I like the way you run your business…
I like the way you run your business and you make a good product. scratch that. A very good product.. I appreciate the 30% discount you gave me when you didn't have to.
Date of experience: February 25, 2019
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We're Aperion Audio - an Internet Direct Speaker Company with award-winning products, and the BEST customer support available! We offer fast and free* shipping, comprehensive lifetime customer support, in-home auditions, an industry-best warranty, and more.