Reviews 3
92 total
Enhao
1 reviews US
We got a great bed and mattress for…
We got a great bed and mattress for decent price two years ago in san francisco. Ana had it delivered to us and installed it for us professionally(we lived in a very hilly neighborhood). After 2 and half years, it's still strong, like new.
Date of experience: October 03, 2019
HL
1 reviews US
Better quality than the hole in the…
Better quality than the hole in the wall furniture shops but also pricier. I contacted them because of missing rubber pegs for some chairs but they never got back to me so after sale service is quite poor.
Date of experience: October 03, 2019
Jerry Cui
1 reviews US
Great Customer Service!
Amazing customer service with absolutely NO sales pressure. Alexandra was extremely helpful and made our purchase super easy! Thank you Alex!
Date of experience: October 03, 2019
LIEMIN ZHOU
1 reviews US
Great furnature store
If you want to buy a set of modern furniture, look no further! Go to ANA Furniture store! Their sale staff are warm, friendly, and show you what you are looking for. ANA Furniture has nice-looking, modern era pieces that are well-made craftsmanship.
Date of experience: October 03, 2019
BRYAN
1 reviews US
Delivered broken table
Delivered broken table. Bad quality overall after 6 months, chairs are breaking, not impressed.
Date of experience: October 03, 2019
Orlando Mendez
1 reviews US
Pleased with shopping experience
Our visit was our first to your store and we’re pleased with the quality of furniture you carry. Your sales person was polite and professional and attentive to what we’re looking for. He made suggestions and answered all our questions. We’re pleased with our experience
Date of experience: October 03, 2019
Cat Benton
1 reviews US
Great service
Great service! I would purchase from them again.
Date of experience: October 03, 2019
Louis
1 reviews US
I bought two recliners and one didn't…
I bought two recliners and one didn't work. I tried to return it the next day after delivery and was referred to the manufacturer who disclaimed any responsibility even though I had bought an "insurance" contract from Ana. I'll never do business with them again. Beware of anything they ask you to sign.
Date of experience: October 03, 2019
ROBERT FUNG
1 reviews US
The sofa is solid in the beginning but…
The sofa is solid in the beginning but after using it is getting so soft now.
Date of experience: October 03, 2019
HARTMUT LIEBEL
1 reviews US
Michael was an exceptional advisor
Michael was an exceptional advisor. Patient and persistent at the same time. He also checked every aspect of the floor model for imperfections. Couldn’t be any happier.
Date of experience: October 03, 2019
Chris B.
1 reviews US
The salesman here was very helpful...
The salesman here was very helpful and new everything about each piece of furniture. At the time, I was under the impression that he postponed his lunch to help us. Still not 100% sure if he just got done eating or he had his food waiting but, either way he really seemed dedicated enough to his job to help us first, then eat. Also, it was helpful that he assured us the delivery charge was paid in full. The delivery guys are independent from Ana. They were angling for additional charges but I told them no. It was only a 2 seat couch and not that heavy. If it was a large and heavy couch I might tip $10 or $20 but, come on now, it's not that big a job haha.
Date of experience: October 03, 2019
Rossana Menjivar
1 reviews US
Great customer service however I would…
Great customer service however I would have enjoyed free tax like other furniture stores in the area. I bought a dinning table and chairs set. I might check the beds in the near future
Date of experience: October 03, 2019
HOK LEUNG
1 reviews US
Great sale and customer service staffs
Exceptional customer service, both at the store and afterwards from staffs at their warehouse. Sales were very patient and knowledgeable. Warehouse customer service representative (Cynthia) was friendly and extremely helpful with our delivery. Will definitely recommend and purchase from again!
Date of experience: October 03, 2019
Sheila
1 reviews US
Great Customer Services
Great customer services. I ran into some issues with the mover when they deliver the sofa that I didn't discover until six months later. They sliced the back of the leather sofa when unpacking. Ana Furniture got a new piece and replace it free of charge. Good customer services. I was so worried that I spent so much money on the new sofa and it's already damaged. It's now good as new. Thank you.
Date of experience: October 03, 2019
NORMA RODIGUEZ
1 reviews US
Very Good.great atention.Tahin its very…
Very Good.great atention.Tahin its very special .all the team its very profesional!
Date of experience: October 03, 2019
RICK SARGENT
1 reviews US
Michael was very informative and helped…
Michael was very informative and helped my wife and I all the way thru this purchase on our couch. Thanks Michael again!
Date of experience: October 03, 2019
LIRONG SHAN
1 reviews US
Michael did excellent job
Michael did excellent job Thank you Michael
Date of experience: October 03, 2019
AMARE AMANUEL
1 reviews US
I buy a table what I saw in the store…
I buy a table what I saw in the store but they send to me different one this is not acceptable. I will not recommend to any one to buy from this store any more period
Date of experience: October 03, 2019
DIANE GAMBERG
1 reviews US
All employees were extremely helpful…
All employees were extremely helpful from the salesman to the delivery staff. I was kep well informed of the status of my order and notified of any delays. Thank you
Date of experience: October 03, 2019
JOHN R
1 reviews US
ANA was great to deal with
ANA was great to deal with. Nice selection and very reasonable prices. After purchase follow up was great.
Date of experience: October 03, 2019
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About
Ana Furniture is a small, locally-owned business founded and operating in the Bay Area for over 16 years. We started from San Mateo in 2006 and extended to Union City in 2012 and San Francisco in 2013. We carry a variety of home furnishings such as mid-century to modern living. We strive to deliver the best quality with exceptional value to our customers. Most of all, our experienced sales team is committed to providing unsurpassed customer service and creating the utmost pleasant shopping experience.