J
James Collins
US
Review
Review of Luminox USA
J
James Collins
US
Mar 04, 2018
Unhappy
Several years ago I bought a lumanix watch . It was great the first year and a half I had it . Then the battery went out , I took to a jewelry store I have used for over 20 years he changed the battery. I swam all summer showered all the time swam 4 months the next summer . Then one day I looked at my watch and saw a dial full of water. Finally found where to send it for repairs and sent it in . A couple of weeks some little sacalled me with a $292.00 estimate to repair the watch . I told him that only paid $312.00 tax included. Just paying that for repair . He said the battery was not installed correctly . If was not why did it take a year and five months to fail ? His attitude was very poor and sa !I will not buy another watch and every time I get a chance to tell some one how poor your warranty is and how you DON’T stand behind it !! I know of six different people that thanked me and either walked away or bought another brand ! And yes I will keep up the word of mouth every time I can ! Thanks for nothing
James Collins
817-247-7757
Receipt photo:
Date of experiance: Mar 04, 2018