I placed an order on the 12th of April. They said it would take 3-5 days to receive my tracking number. On the 17th I still hadn't received anything. I emailed them and they said in 1-3 days they would reply by Monday the 20th. It's now the 21st and I still haven't heard anything and every time I try to email them I get the same automated reply saying that they will get back to me in 1-3 days. I finally heard back from them late this evening (10:50 p.m. on the 21st) All in all, its not even the slow processing time that is the problem, but the slow response time. As I'm sure anyone would agree, when you buy something online you want to make sure you're not being scammed, if Amtify wants to get better reviews, I would suggest contacting their customers sooner via email, even if they have no information to provide, just to keep us in the loop and not panicking. Very slow, inconsistent communication, if I had just received a few emails back telling me they were still waiting on the tracking information or giving me an accurate estimated wait time then the tune of this review would be a much happier one I'm sure.