Becks B
GB
Review
Review of Luxmery
Becks B
GB
May 24, 2024
AVOID!
AVOID! At all costs. Item in itself is nothing special, you can buy something just as amazing at a local retail shops. If you do order something be aware that they will refuse to refund you, claiming that they don't give refunds for hygiene reasons (despite saying on their website that they do give refunds). But will then offer to send you another 'wonderful' bodysuit which if you don't like, then they will refund you. The customer service is terrible, they just ignore your emails. I do not recommend this company at all, and am disappointed in myself for using them.
For the benefit of others, I will add on that since writing this review I have finally received a refund. But it came with a lot of hassle and a lot of unanswered emails. And to clarify what Britt said below - I was told 'that they can't offer refunds for hygiene purposes, but they are happy to offer me an exchange'. They change their statements all the time. I still advise others to buy their bodysuits from high street shops where you know where you stand with quality and customer rights.
Receipt photo:
Date of experiance: May 24, 2024