Samantha Chavez
US
Review
Review of MSBLUE Jewelry
Samantha Chavez
US
Dec 26, 2023
I ordered my ring on September 19th…
I ordered my ring on September 19th after two weeks of trying to reach the company to gather confirmation that my order was received and being worked on as I did not receive ANY confirmation, they continued to ignore my requests. Early October I placed a dispute with my bank on this order and two days later received a message on instagram, although I’ve been primarily trying to contact them via email, stating the ring was ready to ship but could not since their system shows a dispute.
I asked for proof that the product was ready and quickly received a photo of an item that appears to be the ring made for my order. I requested the dispute be lifted from my bank and almost immediately after doing so, again MSBLUE stopped all communication. It is now December 25th and I still do not have the product the ordered.
Huge Red Flags!!!
I will continue to steer my friends and family away from this awful company. Please do not make the same mistakes I did.
Receipt photo:
Date of experiance: Dec 26, 2023