L
Lily
US
Review
Review of X-POLE US
L
Lily
US
Apr 09, 2024
Amazing customer service.
Ordered my stage and it didn’t take long for it to be ready for pick up. Timing for pick up was a bit tricky for me, my husband is a hotshot driver and usually in the area but at no set time. Stef was amazing when he walked in without a scheduled pick up time and allowed him to pick up my order. After a few days of having it at home I opened my stage to set it up and one plate was a bit damaged. I immediately messaged customer service after hours and was contacted by Roxanne as soon as they opened the next day. She was quick to offer a solution and shipped me a new plate. I am a fan of their customer service and will continue doing business with them. Thank you so much Stef and Roxanne for a wonderful experience!
Receipt photo:
Date of experiance: Apr 09, 2024