D
David S
US
Review
Review of CleanWaterStore
D
David S
US
Aug 03, 2023
operations are a work in progress, but they are still the best.
This is my second system with Clean Water Store. I believe they have 1- the best whole house water system on the market and 2- the most knowledgeable experts in the market, if you get the right person. Where they lose five stars is on customer service. Their client communication system is not effective and some of their people are not optimally trained. That being said, after some effort, they ultimately take full ownership and accountability and do what they can to create customer satisfaction. In the end, it is a great water system. I will leave this 3-star review for a minute until I fully recover from my customer service experience. But once a couple of things are resolved, my review will likely jump to 4 or 5 stars.
Receipt photo:
Date of experiance: Aug 03, 2023