Kurt Leininger
US
Review
Review of TinLeg
Kurt Leininger
US
May 09, 2024
Intentionally difficult to receive a payout
My experience trying to obtain reimbursement for a canceled trip was awful. After testing positive for COVID and canceling the trip, I requested for reimbursement of the nonrefundable expenses. The claims team requested very specific documents that were impossible to produce from the companies that we had made purchases from. By doing this, they claimed they were in the right to deny the claim.
I would warn anyone from purchasing from them. The small price you pay for their insurance only provides a false sense of security when you later discover they will go to great lengths to avoid reimbursing any trip cancellation costs.
Receipt photo:
Date of experiance: May 09, 2024