My recent experience with this bank was enough for me to realize I need to immediately close my account and go somewhere else. We have banked with Woodforest for years and didn’t notice any issues because well, there weren’t any. Not until someone somehow got ahold of our banking info. Someone in Pakistan by the way. We call the bank and the first guy says ok no problem, we’ll refund that money and issue another card. No harm no foul and we move on. Two days later another charge from Pakistan. We call and this time we are told no we cannot get our money back. They will open up a dispute and if they find evidence of fraud then we’ll get our money back. “Evidence of fraud” well let’s see, we are in Texas and this charge was for Dish TV in Pakistan, what more evidence do you need. To add insult to injury, a day later we are charged an international transaction fee. Pathetic bank. So we had $50 stolen from us from someone in Pakistan because the bank couldn’t protect our money, but then they take sides with whoever this fraudster is and refuse to give us our money back and then have the audacity to charge us a international transaction fee for the change they couldn’t prevent. Should be illegal