S
S. D. Muller
US
Review
Review of Woodforest National Bank
S
S. D. Muller
US
Jun 15, 2021
They delight in miserable service…
For many YEARS tellerS unable to provide endorsed copy of Cashier's Check because they are unskilled. April 2021, teller REFUSED to provide Cashier's Check for my rent because I had no WRITTEN PROOF of my Zip Code. Woodforest National Bank closed my account and sent a Cashier's Check for the balance of my account via U. S. Postal Service using the ZIP CODE IN THEIR OWN FILE. The teller refused to negotiate the Woodforest National Bank's own Cashier's Check with the memo: closing account xx____. Their OWN Cashier's Check! As I left the bank, the teller said "you're disgusting" not once, but twice. Now, the third stimulus was scheduled for direct deposit on MARCH 31 but it is nowhere to be found! IRS has to trace which takes 90 days. Be CAREFUL with this bank; they seem to delight in this behavior.
I am elderly and very low income. I would rate this bank NEGATIVE 10.
Receipt photo:
Date of experiance: Jun 15, 2021