R
Rayrocthegod
US
Review
Review of Vaultek Safe
R
Rayrocthegod
US
Aug 06, 2023
Blinking and beeping paper weight
I purchased a slider series safe for my suv but before I could even get it into my jeep it started to act weird by not allowing me to use the keypad and the slightest touch would cause it to blink and beep which gets annoying fast but to make things worse after talking to customer service I’m no longer able to use the finger print scanner to open the safe. After sending a video of the safe doing this blinking and beeping thing I was informed by customer service that it was in access detection mode (or something like that) and was given instructions on how to take it out of that mode but it didn’t work which they replied with they would give me a call, well several weeks later and still waiting for the call. There should be a way to factory reset the safe but I have yet to find it which is disappointing because I paid a lot of money for this safe that I guess I can still use the physical key to access but even then it will beep and blink when touched
Receipt photo:
Date of experiance: Aug 06, 2023