D
Diksha Dutt
IN
Review
Review of KEDMA
D
Diksha Dutt
IN
Mar 11, 2019
Delightful customer experience
I had a delay in the delivery of a product I ordered through Kedma. Within minutes of my writing to them, I received a reply from their customer care that they had shipped another product through DHL and also sent me a gift card! A special mention to Ronen who has been fabulous in keeping me posted about the progress of delivery and constantly following up! It’s rare to find a company who listens and takes prompt action to delight their customers!!
Receipt photo:
Date of experiance: Mar 11, 2019