C
Customer
US
Review
Review of RC Willey
C
Customer
US
May 16, 2022
Terrible service unprofessional
I would give zero stars if it was an option. We purchased a memory foam mattress from RC Willey and put it in a protector. We had our home carpets cleaned and when moving the mattress noticed the underneath had molded really bad. The top still looked like brand new. We called customer service and explained the situation and they said they don’t cover stains and I can have it professionally cleaned and try and submit a warranty claim. They were very unhelpful, don’t stand by their warranty and have lost a customer forever. I would advise to give business elsewhere and save yourself troubles of dealing with a less than professional company.
Receipt photo:
Date of experiance: May 16, 2022