RC Wiley is horrible when you buy items online. They don’t deliver in your home and drop it any old place outside your home. They ship via FedEx and you barely know what day it’s coming so you have to be home the entire day. Also you have to carry in heavy pieces like sofas wall units etc yourself. Very very disappointed. Even more disappointing was the lack of customer service in the “online department”. When I ordered the sofa and checked out it asked if I wanted “white glove” service. I checked that off for 125.00. One of the customer service people told me that was not offered and that I was mistaken. She said savvy customers would know this insulting me. I went back on the site and went through the ordering process and there were the choices plain as day! RC Wiley you need to separate your cheaper low service items and make it apparent that the typical service long time customers have come to expect does not happen here. Even a separate website! I was also told the sofa would be put together and it was not. Get it together!!!