c
customer
US
Review
Review of RC Willey
c
customer
US
Oct 16, 2022
Absolutely horrible customer service… I…
Absolutely horrible customer service… I called in advance about picking up my order and having it ready. I specifically made it known I was under a time issue. Arricelli told me no problem. When I arrived I was told the item was not ready and I needed to sit down for a bit. When I asked Arricelli why it was not ready she said she did not look that it was an online order. Gwen came up in an unprofessional manner snapped stating “we don’t pull items before arrival to pick up”.
Receipt photo:
Date of experiance: Oct 16, 2022