c
customer
US
Review
Review of RC Willey
c
customer
US
Nov 06, 2022
Chest freezer was not delivered today
Chest freezer was not delivered today. It did not get on the truck. I was not notified until 1:30 pm that the delivery would not be today. I kept checking your tracking app for updates. It was supposed to be here between 9:30 and 11:30 am. It kept changing the delivery time but no one contacted me until 1:30 pm that it was not on the truck. The driver stated that someone would contact me within 1/2 to 1 hour for rescheduling. No one did. I contacted your delivery dept. I was told now that I had to wait until Wednesday 11/9/22 for it to be delivered. Terrible customer service. Very disappointed.
Receipt photo:
Date of experiance: Nov 06, 2022