We ordered a dining table set. Had to wait for over a week to have the "in stock" merchandise to be delivered. The delivery window kept being moved to later and later. When they arrived, did not have the hardware to assemble the chair, also had a damaged chair. We were told to call customer service and figure out how to get the hardware, and replacement chair. When we called the deluvery of the hardware and chair were another week. The day of delivery we again we went from a morning window delivery to a 4:30 pm. Wasted our whole day and was made late for a dinner appointment. Told that if we rescheduled, would have to wait another week. This is not our first time having this happen. The dishwasher we bought from them, was not installed properly and leaked all over our floor several times, until we had an independent serviceman come fix it and tell us what was wrong. The pool table we ordered last year, didn't arrive with the cue sticks and balls it was to come with. We waited over 3 months to get them!!! No compensation is ever offered either.