R
Rob
US
Review
Review of RC Willey
R
Rob
US
Feb 15, 2023
Their extended warranty is a LIE
Paid for an extended warranty on my couches. Trying to get a service appointment to get them cleaned and getting nothing but pushback to set this up. No online availability, you have to call in to schedule service, and their wait times are 20+ minutes.
Online "customer service" is just a blocker, they don't try to help in any way.
Definitely not a company that is up with the times!
I've requested a refund for these warranties since it appears they don't intend to honor the warranties, and yet again, pushback from them.
RC Willey is not an honest company. I will not set foot in their stores ever again.
Receipt photo:
Date of experiance: Feb 15, 2023