I spent the $ for an electric recliner, beautiful! I loved it! Till it quit working barely 2 months after it was delivered, I called it in a week later a guy came out and said yes the motor is not working, they had to order the part, he said to fallow up with customer service, so I have called every week for 7 weeks, I have been told the company it comes from is out of the country, the company it comes from would be out of the office for a week, that i would hear from them by the 15, the 18, I was told the lady incharged of ordering parts is on vacation they would send me a text with info… I called corporate twice, the message said the waiting for someone to help me was long press 1 for call back and no call back!!! I have a $1000 chair I can not use, I asked to return it they said I had it over 14 days so no return… so I guess, the lesson is don’t but anything electric, from RCWilly, I want them to know I will tell this story to everyone i can!!! I was very sick for 4 of the 7 week my chair was not working, sure would have been nice to be able to sit in my new chair!!!