T
Trish Charlton
US
Review
Review of RC Willey
T
Trish Charlton
US
Sep 14, 2023
No help with issue after purchase
We purchased stainless steel kitchen appliances from RC Willey and paid extra for them to be coated with Pro Shine because we were told it would make the mainteinance easier. Just the opposite happened. It became impossible to get fingerprints, smudges, or anything else off with the special cleaner that had to be used. To their credit, they did replace the coating, but now we have the same issue and they no longer carry Pro Shine. I called to ask them to come out and just remove the coating, but was told they can't do anything. Now I have thousands of dollars invested in appliances that look absolutely terrible because we paid extra for the Pro Shine treatment that they recommended. Buyer beware if you have a problem that requires their assistance after your purchase.
Receipt photo:
Date of experiance: Sep 14, 2023