j
jd m
US
Review
Review of Homebridge
j
jd m
US
Aug 03, 2016
Loan transferred in one month
While my mortgage broker was great, every other aspect of working with Homebridge was dismal at best and incompetent at worst. First, there was the snail paced underwriting process, followed by HRIS data mistakes after closing and then the pièce de résistance - transferring my loan less than one month from closing (with the fun of new customer service, new payment set up, new contact to insurance company, and two hours with the new company's customer service). I would advise anyone to run not walk away from Homebridge. Truly, the mortgage broker went above and beyond but a company cannot succeed on the back of a single person. And every other point of service was a failure. Stick with Sun Trust, Wells Fargo or any other large lender. Avoid this company.
Receipt photo:
Date of experiance: Aug 03, 2016