I didn’t get much help. I thought they would have given me a list of loans to refinance, so I created an account only for them to tell me that they have nothing for me. So I made an account for nothing and now I’m getting all these emails from these other 3rd parties and this is annoying. I’m sure others have had great experiences, I know my sister said she had a good experience with them. But I can’t say the same for myself unfortunately. Response to company: Oh my, can’t make a review without this company being condescending. Obviously, I know I’m correct, that’s what happened, why did I need your “validation” I would have probably been more comfortable reaching out to customer service if I wasn’t belittled. I did not even mean to bash this company at all. I just said my experience and how it didn’t work out. And I’m not seeking another loan I’m seeking refinance of old loans so that doesn’t help my situation. Maybe there was a misunderstanding, but that just did not make me comfortable at all. Again maybe others will have a better experience, so by all means they should give them a try. Personally, I think I’ll pass for now. Have a great rest of your day. And for others checking this company out, see how things go for you, good luck!