F
Frank
US
Review
Review of Homebridge
F
Frank
US
Jul 24, 2018
This was a major headache...MAJOR!
This was a major headache...MAJOR!! Where can i start? Lets start with the 6 or was it 7 different people that handled our loan. One would ask for something and then someone else 2 or 3 days later asking for same thing. When we were not going through with the home because of an appraisal i had the boss call me. Gee, losing business now they call and try to push you to go through with it. Well, i guess they pushed the realtors because they made it happen somehow at the 11th hour...no joke on the 11th hour. Then the process starts all over again. Financial statements. W2s. Copies of cashed checks. A $50 deposit....yes $50! The list went on and each day it was something new...AND we would get the emails around 3 or 4 in the afternoon after they got the big jobs (the money makers) done in the morning. The biggest laugh was one of the 7 we dealt with asked us to send something ASAP. We did within 20 min and got an automatic reply that he was gone for the rest of the day. The next good one was closing set for 11am on wed. 3pm, 4pm, 5pm passes by on tuesday (day before close) and we have no idea what cash amount to bring or where to meet. At 650pm one of the 7 calls and says the closing has been moved to Thursday at 11am. Nooo? Really? What a shock! Wednesday comes and more documents needed. Leave a reply ( remember all of this is done at 3 or 4pm for the little loans) at 3pm with requested docs and say "our bank closes at 5pm" in our email. Remember we still did not have a final number of what to bring. Within 5 minutes we got responses!!! Now comes day of closing. We get here to the area of our new home and at 10:03am we are notified closing is at 4pm.
I wont drag this on but we finally closed at 4pm. This company has no respect for your time, your life, or anything but to make a buck for themselves. We have jobs and i have my own business and i had to reschedule 3 times for 3 clients because of this debacle.
Doesnt matter. Homebridge got their cash and are working hard to sell it off to the next lender. From what I've read it looks like Cenlar is the next company i will have.
Again, no regard for your life as you have to work around their schedule!!! Brutal company! Just brutal!
Receipt photo:
Date of experiance: Jul 24, 2018