My wife and I are 1st time home buyers and found the house we loved after 3 months of searching. After we wrote a contract out that would close on 12/13/18, Jeff was so late on filing everything for our mortage loan and said theres no way we would be able to close before the 27th. My wife is a loan officer assistant for one of the largest companies in the southeast, and knows a lot about filing for mortgages, so when we realized our closing date was extended because of Mr. Covin laziness, we decided that we had to call and question him on when things were getting done and what not. So this man started yelling at my wife that " he will not be questioned about this anymore and that he would not talk to her anymore about this," and literally brought her to tears. So we will not being buisness with him or his company. I would give him 0 stars of I could. So if this sounds like a good experience go ahead and use him, but I promise he will make you regret ever trying to buy a home with him! This will not be the last time they hear from me either.