I dealt with a loan agent named Mark Patrick Vejack(266799) out of NY, NY. I initially contacted Mark the end of August of 2019. I found a home I decided to put an offer on and informed him on October 22nd. I had several conversations with him about the home, specifically that it's a 2 family and both units are leased until June of 2020. I also expressed my concerns of not residing in that area/region and obtaining a primary residence loan. Mark suggested we do a "second home" loan with 10% down, which I knew nothing about. My contract was sent to him this same week. His rationale was since I had a sick mom in the area, he could justify the need for a second home. I spent literally weeks obtaining not only the necessary documents from me, but now I had to involve my sick mother, who couldn't even get out of bed some days. He continued to string me along telling me he needs this, then he needs that, he involved others in the office emailing and calling me but that "we're good". "we're going to get this done". This went on for 2 months, until finally getting close a closing date in mid December. Then while I'm away on vacation I get a phone call from yet another stranger in the operation, that I need 25% down and one of the units needs to be vacant. upon returning from vacation, I call Mark and he tells me #1) He "didn't know it was a 2 family home". #2) He "didn't know both units were leased until June 2020". As I stated initially he received the contract in mid October with all of this info, as well as my multiple phone calls to him. This just means HE NEVER READ THE CONTRACT!!! HE JUST WANTED THE SALE BY ANY MEANS!! I SPENT 2 MONTHS OF HELL GOING THROUGH THIS PROCESS FOR NOTHING!! THIS ALL COULD'VE BEEN AVOIDED IF HE DID HIS JOB AND DUE DILIGENCE!!