K
Khalid Aggag
US
Review
Review of Homebridge
K
Khalid Aggag
US
Jan 27, 2020
Beware - Fishy Bait and Switch
A HomeBridge loan officer executed what seems like a bait and switch scheme on me. I am not sure what they did was illegal, but it was for sure not ethical. Below is a timeline of what happened
1- I just signed a mutual agreement for a property.
2- I approached a HomeBridge loan officer for a mortgage loan quote. I already had a default lender but wanted to shop around a little.
3- They quoted me a too good to be true10/1 ARM mortgage rate estimate. Almost 0.5% less than what I had.
4- Naively, I canceled my application with my default lender and proceeded with HomeBridge hoping to get that 10/1 ARM rate that they quoted me.
5- 2 weeks past, during these 2 weeks they officially rate locked that 10/1 ARM loan estimate for me, so I thought I am definitely getting this deal.
6- A week before the closing date of the deal, they informed me that they can't honor the 10/1 ARM rate they gave me before and instead they can extended me a 30 year fixed rate. They didn't tell me any reason why they did this last minute switch and they advised me to better take that deal otherwise I may not close on time on the property and will have to pay late fees. This felt like extortion to me. HomeBridge was forcing me to take whatever deal they gave me because time was running out.
I ended up switching back to my default original lender but I am still on the hook to pay late fees (> $2000) because of the time HomeBridge wasted playing their bait and switch game. I can provided email/text messages/the official estimate to prove every word in this review.
Receipt photo:
Date of experiance: Jan 27, 2020