K
Kathy Meeker
US
Review
Review of Homebridge
K
Kathy Meeker
US
Feb 04, 2020
I marked one star because I couldn't…
I marked one star because I couldn't find a negative. This is the first and last mortgage company I will EVER work with. When my loan originated there was to be NO ECROW; I paid extra at closing for this. Since February 2019, they ADDED escrow, increasing my monthly payment by $600. After speaking with MULTIPLE CUSTOMER SERVICE ASSOCIATES, IT IS STILL NOT CORRECT - - AFTER A YEAR!!! I was told on January 15, 2020 that a check was being cut and mailed for over $3,000 for the overage on the escrow account. Today I'm told they did not send the check, and again applying it to an escrow account - that should not exist. What does a person have to do to get thru to these people??????
Receipt photo:
Date of experiance: Feb 04, 2020